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4.2 out of 5

"Nice property, large rooms, ours had full kitchen and sitting area, walk-in closet. Friendly staff. " More

By a verified traveler on Tue 15 Feb 2022

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Hotel Description

3-star aparthotel near The Domain

Gateway stay

With a stay at this Gateway aparthotel, you'll be within 2 miles (3 km) of The Domain and 9 miles (15 km) of University of Texas Tower. Also within 9 miles (15 km) are LBJ Presidential Library and Blanton Museum of Art.

Free perks

This aparthotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Free WiFi, kitchens

The 131 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and pillowtop beds.

Studio Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max
$124* Per night/room Oct 30 - Oct 31

Executive Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

HYATT house Austin/Arboretum ratings based on 37 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HYATT house Austin/Arboretum

Everyone (10) Couples (3) Family (4)
5 out of 5
Nice property, large rooms, ours had full kitchen and sitting area, walk-in closet. Friendly staff.

Posted by on Feb 15, 2022

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Comment from Hotel Management

Jun 29, 2022 by RF

Thank you for completing our Guest Survey regarding your stay at our hotel. Feedback such as yours assists us in improving our service and property

4 out of 5
LOVE the fact that they have a designated smoking area. Hate that it is not covered. No where to go when raining.. which it did a lot.

Posted by on May 14, 2021

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Comment from Hotel Management

Jul 9, 2021 by General Manager

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 23, 2021 by General Manager

Thank you for your feedback.

1 out of 5
Hotel is claiming CDC regulations not to provide the right service. No information is provided to gests as how restrictions are impacting services as room cleaning or breakfast. Room cleaning is on request only. We booked the appointment twice and they never showed up. Breakfast is only coffee and tea (if still available by the time you get there). Nobody is emptying the trash can in front of the elevator where they collect from the rooms. Odor is terrible and stayed like that for days. Corridor carpets have not been vacuumed for days. You might not get Covid-19 but there is a chance you catch something else. Also very difficult to find a front desk representative and they are not helpful at all.

Posted by on Dec 28, 2020

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Comment from Hotel Management

Jan 6, 2021 by General Manager

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5

Posted by on Nov 22, 2020

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Comment from Hotel Management

Jan 6, 2021 by General Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Sep 15, 2020

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Comment from Hotel Management

Sep 30, 2020 by General Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great bang for your buck! Great place to stay, for work

Posted by on Jul 13, 2020

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5 out of 5
Very clean and the breakfast is awesomeness. The made to order omelette was delicious.

Posted by on Mar 9, 2020

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4 out of 5
Location was good. Not much within walking distance though

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Hyatt

Thank you for taking the time to provide your feedback. It is greatly appreciated!

5 out of 5
NIce property. Conveniently located. Clean room and accommodations. Only inconvenience is distance from room to lobby/breakfast if not assigned to Building A.

Posted by on Mar 29, 2019

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About the HYATT house Austin/Arboretum

Location 10001 N Capital Of Texas Hwy, Austin, TX 78759

Property Features

HYATT house Austin/Arboretum offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly HYATT house Austin/Arboretum also features barbecue grills, concierge services, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3-star Austin aparthotel.

  • 131 guestrooms or units
  • 3 levels
  • 3 buildings
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

HYATT house Austin/Arboretum offers 131 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 47-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Austin aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC), and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Austin/Arboretum
  • HYATT house Austin/Arboretum Aparthotel
  • HYATT house Austin/Arboretum Aparthotel Austin
  • HYATT house Austin/Arboretum Austin
  • Hyatt Summerfield Suites Austin / Arboretum Hotel Austin
  • HYATT house AustinArboretum
  • Hyatt House Austin Arboretum
  • HYATT house Austin/Arboretum Austin
  • HYATT house Austin/Arboretum Aparthotel
  • HYATT house Austin/Arboretum Aparthotel Austin

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.