travelocity

Photo gallery

Featured Image
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.3 out of 5 Excellent
999 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Air Conditioning
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationAustin Convention Center4 min walk
Popular LocationFrost Bank Tower5 min walk
Popular LocationAnn W. Richards Congress Avenue Bridge7 min walk
AirportAustin, TX (AUS-Austin-Bergstrom Intl.)12 min drive

Rooms are unavailable for your trip dates on Travelocity. Try new dates to check availability.

Change Search

About this area

Austin

Located in Austin, Hampton Inn & Suites Austin - Downtown / Convention Center is in the city center and near the boardwalk. Sixth Street and South Congress Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lady Bird Lake and Zilker Park. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
View in a map
Popular Location

What's nearby

  • Austin Convention Center - 4 min walk
  • Sixth Street - 5 min walk
  • Frost Bank Tower - 5 min walk
  • Ann W. Richards Congress Avenue Bridge - 7 min walk
  • Moody Theater - 7 min walk

Getting around

  • Austin Station - 2 min drive
  • Downtown Station - 5 min walk
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 12 min drive

Restaurants

  • Cafe Crepe – Serves breakfast, lunch, and dinner.

About this property

Hampton Inn & Suites Austin - Downtown / Convention Center

Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 209 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and coffee makers. Room service, premium bedding, and free weekday newspapers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: USD 46 per day

Food and drink

  • Free breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/café
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Renovated entire property - January 2018
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50, plus a deposit of USD 50 per stay
Dogs only
Up to 40 lbs
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 46 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
4.3
Excellent
999 reviews
5 - Excellent
550
4 - Good
315
3 - Okay
85
2 - Poor
31
1 - Terrible
18

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness, room comfort
Front desk is not friendly. Our first time to book in but she looks irritable when I asked her where to park
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Horrible Valet Service
Worst valet EVER. Arrival and departure was poor, poor valet service, and all for almost $50/day. No one greeted me when I arrived, and this is a downtown hotel with limited valet space where a greeting is essential. The valets were walking around like they had all the time in the world, no sense of urgency. I was double parked. Then, at the end of my stay tried to order the car by phone and no answer. Went down and gave valet my ticket. The sat down and waited FOREVER to get my car, noticing that others came and went after me. Finally I asked why my car wasn't coming and come to find out, the valet couldn't drive stick and his co-worker who could hadn't shown up for his shift. So, he led me down to the car while telling me all of this and come to find out, not only could he not drive the car but he didn't know how to get the key out and had left the car with the door open and the keys in it. I let him know I didn't appreciate that he just let me sit upstairs in the valet area without telling me the situation because I could have just gone and gotten the car myself!!! I was late for an event all because of this. $46 a night for this crappy service. The hotel room and other staff were perfect. Get your valet act together!
Stayed 1 night in Oct 2020

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Not a Good Experience
We had multiple issues with this hotel: 1. We checked into the hotel and found out that the ONLY parking option available to us was valet parking at an extra $50/day. No self park, no other garage close by. 2. Upon entering our room and the bathroom, we found what looked like blood in the bathtub plus a GIANT HAIR on the side of the tub (later found another one on the bathroom counter). A supervisor came up, told us it was rust in the tub (why hasn't that been fixed??) and took away the hair. 3. The next morning, went down for the free breakfast and there was only grab and go items, and they were all crummy packaged sweet rolls or muffins, all full of sugar and over processed. No protein whatsoever (like maybe a breakfast sandwich with eggs and sausage??) And worse, no one had made coffee, so I had to report this to the front desk and wait 20 minutes for someone to make some coffee. 4. The area is very seedy, with lots of homeless people. Afraid to take a walk by myself in the morning on the streets. Not a Good Experience!!
Stayed 2 nights in Oct 2020

4/5 Good

Stayed 1 night in Oct 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay. It was clean, felt sanitized and the staff was quite hospitable.
Stayed 2 nights in Sep 2020

Wander Wisely with the Travelocity app

  • Get helpful alerts about flight status and gate numbers
  • Access all your travel details, even when offline
  • Easily contact your hotel by messaging them right in the app

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code