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 Austin •1 Room
 Austin • 1 Room
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Hilton Austin

4-star property
500 E 4th St, Austin, TX 1-855-201-7819

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4.5 out of 5
Excellent!
See all 21 Travelocity Reviews

"This property is not only well-maintained and updated, but its walkability to top sites in Austin makes this a great place to stay. Customer service w ... " More

By a verified traveler on Sun 07 Mar 2021

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Hotel Description

4-star romantic hotel near Sixth Street, connected to the convention center

City center retreat

Within a 10-minute walk of this Downtown Austin hotel, you'll find Sixth Street and Austin Convention Center. Lady Bird Lake and Paramount Theater are also within half a mile (1 km).

Poolside dining

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the health club and visit the 3 bars/lounges and poolside bar for drinks.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 801 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. 24-hour room service, refrigerators, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible (Roll-in shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Mar 10 - Mar 11

Room, 1 King Bed (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (Skyline View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Accessible (Hearing accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Austin ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Austin

Everyone (12) Couples (5) Family (3)
5 out of 5
This property is not only well-maintained and updated, but its walkability to top sites in Austin makes this a great place to stay. Customer service was exceptional, especially Bruce at the front desk. He was polite and extremely helpful offering suggestions on the local nightlife and property information. Pool and view of the Austin skyline from our room were a bonus.

Posted by on Mar 7, 2021

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5 out of 5
Yes I love this place. Definitely would recommend.

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 1, 2021 by Elaine, Exec. Assistant

Anonymous, Thank you for the recommendation! We look forward to having you stay again soon.

4 out of 5
Check in and check out were convenient. Room and lobby were clean.

Posted by , from Waco, Tx on Dec 6, 2020

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Comment from Hotel Management

Dec 11, 2020 by Elaine, Exec. Assistant

Shaunna, Thank you for taking the time to leave a Hilton Austin review and mentioning the convenience and cleanliness! Hilton Digital Key makes for a safe and convenient check in/out. Download Hilton Honors app, check in and choose your room, select Digital Key in the app, unlock your door with just a tap! Hilton CleanStay builds on our already rigorous cleaning standards to provide complete peace of mind when you stay with us. We appreciate you and hope to see you again soon!

4 out of 5

Posted by on Sep 8, 2020

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4 out of 5
The only issues I had were the walls were not at all sound proof. My sister and I could hear the neighbors TV all night from 11:40 PM until we got up the next morning on the Thursday night when we arrived. They must sleep with the TV on at night. Also the loud music coming from 6th Street kept us awake all night on Saturday night. The hotel was great but will probably choose another one to stay in that is not close to 6th Street the next time.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 21, 2020 by Kendall - FO Supervisor

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking and I am sorry for the noise disturbances you expereinced. We look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5
Awsome location. One Block if 6th Street Walk to all the nightlife and easy access to hotel so no DUI Great food at 2 am.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by Kendall - FO Supervisor

Thank you for taking a moment to share your experience. I am pleased to hear you found the location and hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5
It was clean and friendly. Convenient to the downtown area.

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 13, 2019 by Kendall - Fo Supervisor

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel and team members to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Kendall - FO Supervisor

Thank you for your scoring. We are happy to see you enjoyed your experience with us. We would love to welcome you back on your next visit to Austin.

5 out of 5
I liked the friendliness of the people and that there was a skybridge to the conventiom center where i needed to be thtoughout my stay!

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 31, 2019 by Kendall - FO Supervisor

Thank you for your feedback. We are happy to see you enjoyed the bridge and your experience with us. We would love to welcome you back on your next visit to Austin.

5 out of 5

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Stephen S

Thank you for taking the time to provide feedback. We do hope you will come back and visit us again whenever in Downtown Austin.

About the Hilton Austin

Location 500 E 4th St, Austin, TX 78701

Property Features

Hilton Austin offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 80000 square feet (7432 square meters) and includes a conference center. A spa tub, a sauna, and a rooftop terrace are also featured at the business-friendly Hilton Austin. Parking is available for a fee. A complete renovation of Hilton Austin was completed in 2017. This 4-star Austin hotel is smoke free.

  • 801 guestrooms or units
  • 31 levels
  • 2 dining venues
  • 3 bars or lounges
  • 80000 sq ft of conference space
  • 7432 sq m of conference space
  • Built in 2003
  • Bar by the pool
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Austin-Bergstrom International Airport (AUS) (17.9 km / 11.1 mi)
  • Train station: Austin Station (2.5 km / 1.5 mi)
  • Metro station: Downtown Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Austin offers 801 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Skyline Pool Bar - This poolside rooftop bar serves light fare only.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

Skyline Spa & Health Club has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology.

  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are available for USD 20 per stay.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 4
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 22 per person (approximately)
  • Self parking fee: USD 37.00 per day (in/out privileges)
  • Valet parking fee: USD 46 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Crib (infant bed) fee: USD 20 per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Hilton
  • Hilton Austin
  • Hilton Hotel Austin
  • Austin Hilton Hotel
  • Hilton Austin Hotel Austin
  • Hilton Austin Hotel
  • Hilton Austin Hotel
  • Hilton Austin Austin
  • Hilton Austin Hotel Austin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.