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Overview of Holiday Inn Austin -Town Lake

Photo gallery

Lobby
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free Airport Shuttle
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationLady Bird Lake4 min walk
    Popular LocationRainey Street6 min walk
    Popular LocationAustin Convention Center14 min walk
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)12 min drive

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About this area

Austin

Located in Austin, Holiday Inn Austin -Town Lake is in the city center and on the waterfront. The area's natural beauty can be seen at Zilker Park and Zilker Botanical Garden, while Blanton Museum of Art and Bob Bullock Texas State History Museum are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Lady Bird Lake - 4 min walk
  • Rainey Street - 6 min walk
  • Austin Convention Center - 14 min walk
  • Ann W. Richards Congress Avenue Bridge - 3 min drive
  • Frost Bank Tower - 3 min drive

Getting around

  • Austin Station - 10 min drive
  • Downtown Station - 18 min walk
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 12 min drive

Restaurants

  • Boathouse at Holiday Inn – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner.
  • Boathouse Bar – Cocktail bar offering American cuisine. Serves light fare daily.

About this property

Holiday Inn Austin -Town Lake

This smoke-free hotel features a restaurant, an outdoor pool, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and concierge services. All 322 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include room service, coffee makers, and pillow menus.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
4.2
Very Good
5 - Excellent
382
4 - Good
310
3 - Okay
97
2 - Poor
48
1 - Terrible
20

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
The view was nice from our room. The staff was friendly. We did not like that the elevators were not working on the property and was never told that when we booked our room. It was a huge inconvenience. The service elevator took forever and when we would use it people would pile in no social distancing.
Stayed 1 night in Sep 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Several elevators were broken including the one in the parking lot all weekend which was a major inconvenience.
Stayed 1 night in Aug 2020

3/5 Okay

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
After a long day of moving our son into his dorm we returned to our hotel and were getting ready to sleep when we heard our room door open. Luckily we had the additional “lock” on to keep the door from fully opening. The door closed. Then we heard knocking. When we opened the door there was a young man with a room key. He had just checked in and been given our room. He was confused about why we were in his room. It took the front desk almost 30 min to get us new keys. We had never experienced anything like this in our extensive travels across the country.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
I was satisfied with my service and amenitiea. Everyone was helpful and professional.
Stayed 1 night in Aug 2020

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