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"Front desk was very friendly and went out of their way to answe all of my questions. Special props to Kiran, Manuel and beautiful Lucero. " More

By a verified traveler on Thu 13 Feb 2020

Hotel Description

Hotel near Sixth Street in Austin

Heart of Austin

Within a 10-minute walk of this Downtown Austin hotel, you'll find Sixth Street and Paramount Theater. Also, Texas State Capitol is within half a mile (1 km) and Austin Convention Center is within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 171 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, pillow menus, and free newspapers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$171* Per night/room Mar 22 - Mar 23

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible, Bathtub (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (HEARING)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Austin Downtown - University ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Austin Downtown - University

Everyone (18) Couples (2) Family (4)
5 out of 5
Front desk was very friendly and went out of their way to answe all of my questions. Special props to Kiran, Manuel and beautiful Lucero.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 15, 2020 by Alexi

Thank you so much for your great feedback, we will make sure to let them know how awesome they were. We look forward to having you return to our property. Best Wishes,

4 out of 5
The room was great. I like the bed especially. Location was very convenient.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 9, 2020 by Alexi

Thank you so much for your feedback, it's greatly appreciated. :)

5 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by Alexi

Thank you for your great review!

4 out of 5

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 4, 2019 by Michael Ferguson - Front Office Manager

Thank you so much for taking the time to let us know about your stay! We appreciate all feedback. We hope to see you again soon!

4 out of 5
My room was great I loved my room. However, the bathroom floor was not cleaned and had what appeared to dirty foot prints, which I assume was human waste or blood. I walked around with shoes on during my stay and attempted to clean the floor myself. I didn't call or report this because my stay was going to be short and I was too exhausted to deal with it. However, the floor stains concerned me.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 25, 2019 by Michael Ferguson - Front Office Manager

Dear Mr. Charlie, thank you so much for taking the time to let us know about your stay! We appreciate all feedback. I apologize for the issues that you faced with your room, and I will be speaking with our housekeeping staff in order to determine a solution that would benefit all our guests. We hope to see you again soon! Thank you, Michael Ferguson Front Office Manager

4 out of 5
It’s close to six street... it’s clean staff was awesome

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 23, 2019 by Michael Ferguson - Front Desk Manager

Thank you so much for taking the time to let us know about your stay! We appreciate all feedback. I am so glad to hear that our convenient location was beneficial to you, and that our staff was able to accommodate all your requests. We hope to see you again soon! Thank you, Michael Ferguson Front Desk Manager

5 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 23, 2019 by Michael Ferguson - Front Desk Manager

Thank you so much for taking the time to let us know about your stay! We hope to see you again soon! Thank you, Michael Ferguson Front Desk Manager

4 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 2, 2019 by Alexi

Thank you so much for your feedback :)

5 out of 5
We really enjoyed our stay. Our room was'nt ready on time so they upgraded us to a suite. Well done!

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 6, 2019 by Alexi

Thank you for taking the time to tell us about your experience at Holiday Inn Express AUSTIN DOWNTOWN - UNIVERSITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express. Sincerely,

1 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Aug 5, 2019 by Michael Ferguson - Front Desk Manager

Thank you for your feedback. Please feel free to contact the hotel directly in order to discuss your review further so we can improve the experience of all of our guests. Thank you, Michael Ferguson Front Desk Manager

About the Holiday Inn Express & Suites Austin Downtown - University

Location 805 Neches Street, Austin, TX 78701

Property Features

Holiday Inn Express & Suites Austin Downtown - University offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Austin Downtown - University also features a terrace, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This Austin hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 5 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Austin, TX (AUS-Austin-Bergstrom Intl.) (18 km / 11.2 mi)
  • Train station: Austin Station (2.6 km / 1.6 mi)
  • Metro station: Downtown Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Austin Downtown - University offers 171 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Austin Downtown University Hotel
  • Holiday Inn Express Austin Downtown University
  • Holiday Inn Express & Suites Austin Downtown - University Hotel
  • Holiday Inn Express & Suites Austin Downtown - University Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.