travelocity

Photo gallery

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk

Guest reviews

4.0 out of 5 Very Good
1,014 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Air Conditioning
Gym
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationSixth Street3 min walk
Popular LocationFrost Bank Tower11 min walk
Popular LocationTexas State Capitol12 min walk
AirportAustin, TX (AUS-Austin-Bergstrom Intl.)15 min drive

Rooms are unavailable for your trip dates on Travelocity. Try new dates to check availability.

Change Search

About this area

Austin

Located in Austin, Holiday Inn Express & Suites Austin Downtown - University is in the city center. Paramount Theater and Moody Theater are cultural highlights, and travelers looking to shop may want to visit Sixth Street and South Congress Avenue. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed.
View in a map
Popular Location

What's nearby

  • Sixth Street - 3 min walk
  • Frost Bank Tower - 11 min walk
  • Texas State Capitol - 12 min walk
  • Austin Convention Center - 12 min walk
  • Frank Erwin Center - 13 min walk

Getting around

  • Austin Station - 7 min drive
  • Downtown Station - 8 min walk
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 15 min drive

About this property

Holiday Inn Express & Suites Austin Downtown - University

This smoke-free hotel features an outdoor pool, a fitness center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. All 171 rooms feature comforts like pillow menus and down comforters, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are flat-screen TVs with satellite channels.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 30 per day
  • Free area shuttle up to 3 miles

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Computer station

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 30 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
4.0
Very Good
1,014 reviews
5 - Excellent
422
4 - Good
363
3 - Okay
116
2 - Poor
59
1 - Terrible
54

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2020

1/5 Terrible

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
Worst hotel experience
You have to pay $30 for parking but you aren’t guaranteed a spot. Came back to the hotel for the nights stay and the garage was full with nowhere to park and the garage arm wouldn’t let us in. Will not be staying here ever again. However, on a positive note. Jerry the front desk worker was calm and understanding despite the thousands of phone calls and requests. 5 stars on his service.
Stayed 1 night in Oct 2020

4/5 Good

Traveled with group, Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice however, it was close to tent city under the highway. Parking in their garage cost an additional $30 that was not mentioned through the reservation app. They did get us in our room early for an additional fee. Their breakfast was horrible. Plan on going out if your hungry.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Not knowing how long we were having to stay We stayed in 3 different rooms. All 3 were very clean
Stayed 2 nights in Oct 2020

Wander Wisely with the Travelocity app

  • Get helpful alerts about flight status and gate numbers
  • Access all your travel details, even when offline
  • Easily contact your hotel by messaging them right in the app

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code