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Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Guest reviews

4.6 out of 5 Wonderful
992 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air Conditioning
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationArboretum at Great Hills Mall12 min walk
Popular LocationJ. J. Pickle Research Campus3 min drive
Popular LocationThe Domain4 min drive
AirportAustin, TX (AUS-Austin-Bergstrom Intl.)22 min drive

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About this area

Austin

Located in Austin, Holiday Inn Express & Suites Austin NW - Arboretum Area is in the entertainment district. The area's natural beauty can be seen at Lake Austin and Lady Bird Lake, while Paramount Theater and Bob Bullock Texas State History Museum are cultural highlights. Austin Aquarium and Barton Springs Pool are not to be missed.
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Popular Location

What's nearby

  • Arboretum at Great Hills Mall - 12 min walk
  • J. J. Pickle Research Campus - 3 min drive
  • The Domain - 4 min drive
  • Austin Art Space Gallery and Studios - 5 min drive
  • St. David's North Austin Medical Center - 9 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 12 min drive
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 22 min drive

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a spa tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and concierge services. All 110 rooms offer free WiFi and free wired Internet, flat-screen TVs with digital channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include sitting areas, refrigerators, and microwaves.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking
  • Free area shuttle up to 5 miles

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • 2 meeting rooms
  • Computer station

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
4.6
Wonderful
992 reviews
5 - Excellent
689
4 - Good
250
3 - Okay
32
2 - Poor
9
1 - Terrible
12

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is right on the service road of the freeway for easy access to all parts of Austin. But, it is set back from the roadway far enough that the road noise is not an issue. Due to COVID restrictions the breakfast did not have the usual hot served items, but there was still adequate other choices.
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020