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4.7 out of 5

"The staff was very friendly and helpful, but the food was very bad. We gave the restaurant 2 chances and 140.00 dollars later the steak burger on the ... " More

By a verified traveler on Mon 25 Mar 2024

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Hotel Description

4.5-star luxury hotel near Lake Austin

In historical district

Within 2 miles (3 km) of this Austin hotel, you'll find Wild Basin Wilderness Preserve and Village at Westlake. Lake Austin and Lady Bird Lake are also within 6 miles (10 km).

Luxury amenities

A full-service spa, a 24-hour gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the outdoor pool and unwind at the bar/lounge and poolside bar.

Deluxe Room, 1 King Bed (ADA)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$189* Per night/room Apr 21 - Apr 22

One Bedroom Sparrow Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Hummingbird Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premier Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Mockingbird Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Presidential Suite (Heron Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Viata ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Viata

Everyone (1) Couples (1)
4 out of 5
The staff was very friendly and helpful, but the food was very bad. We gave the restaurant 2 chances and 140.00 dollars later the steak burger on the lunch menu was good and The Impossible Wedding soup was good. The Margherita pizza was bland and very under cooked and the Carbonara was under cooked as well and not enough actual Carbonara in the dish so all you could taste was under cooked pasta. I understand going for el dente but this was under cooked.

Posted by on Mar 25, 2024

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Comment from Hotel Management

Mar 31, 2024 by Drew Wilson, Front Office Manager

Greetings Lisa,Thank you for your review and feedback. Your notes have been received and are making their way to our restaurant team. Looking forward to your next stay.

5 out of 5

Posted by on Nov 2, 2023

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Comment from Hotel Management

Nov 8, 2023 by Drew Wilson, Front Office Manager

Greetings Lisa,Thank you so much for your review.

5 out of 5
N/a

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 2, 2023 by Adam B.

Dear Wanda, Thank you very much for your 5 star rating. We appreciate your business very much!

Property Features

Hotel Viata offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Viata. Parking is available for a fee. Smoking is allowed in designated areas at this Tuscan-style Austin hotel.

  • 1 building
  • 194 guestrooms or units
  • 9 levels
  • Built in 2015
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Viata offers 194 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 10:00 AM.

Laurel Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20–50 per person
  • Covered valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Granduca Austin
  • Hotel Granduca
  • Granduca Austin
  • Hotel Viata Hotel
  • Hotel Viata Austin
  • Hotel Granduca Austin
  • Hotel Viata Hotel Austin

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.