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Hotel San Jose

3-star property
1316 South Congress Avenue, Austin, TX 1-855-201-7819
4.0 out of 5
Very good!
See all 3 travelocity Reviews

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Hotel Description

4-star hotel near University of Texas at Austin

South Congress stay

A stay at this South Congress hotel places you within half a mile (1 km) of South Congress Avenue and 2 miles (3 km) of Moody Theater. Austin Convention Center and Sixth Street are also within 2 miles (3 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Relax with a drink at the poolside bar and enjoy perks like free WiFi. Self parking, a terrace, and a garden are also offered.

Standard Room, 1 Queen Bed, Multiple View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$251* Per night/room Oct 30 - Oct 31

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed, Accessible, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 3 Twin Beds, Multiple View

Bed Count 3 Twin Beds Maximum Occupancy 1 Max

Suite, 1 Queen Bed, Accessible, Multiple View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds, Multiple View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel San Jose ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel San Jose

Everyone (2)
5 out of 5

Posted by on Aug 24, 2023

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Comment from Hotel Management

Sep 13, 2023 by Tricia, Guest Experience Supervisor

Jill, we're so glad to hear you had a fabulous experience with us! We can't wait to welcome you back again soon.

2 out of 5
If you love paying a lot for an “Austin vibe” this is the hotel for you. You have to walk on a muddy path to your room and track mud into your room? There are no amenities, barely any light in the rooms, bathroom is not conducive for getting ready. Yes you are in walking distance to all South Congress has to offer but that’s about it. Save $200 and Uber over from a nicer hotel.

Posted by on Jan 30, 2023

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Comment from Hotel Management

Feb 2, 2023 by Tricia, Guest Experience Supervisor

Shanna, thank you for sharing your experience at Hotel San Jose. I'm so sorry to hear that your stay did not live up to your expectations. I'll pass your feedback along to our team, and we look forward to the chance to welcome you back for a more enjoyable experience.

5 out of 5

Posted by on May 31, 2022

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About the Hotel San Jose

Location 1316 South Congress Avenue, Austin, TX 78704

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and gift shops/newsstands are also featured at Hotel San Jose. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Austin hotel.

  • 40 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Austin Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel San Jose offers 40 accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. Each accommodation is individually decorated. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Cable channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Hotel San Jose has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per night
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14–100 for adults, and USD 14–100 for children
  • Self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel San Jose Hotel
  • Hotel San Jose Austin
  • Hotel San Jose Hotel Austin

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.