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Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk
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Guest reviews

4.5 out of 5 Wonderful
1,000 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Air Conditioning
Restaurant
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Map

Explore the area

Popular LocationFrost Bank Tower4 min walk
Popular LocationMexic Arte Museum4 min walk
Popular LocationAustin Convention Center6 min walk
AirportAustin, TX (AUS-Austin-Bergstrom Intl.)15 min drive

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About this area

Austin

Located in Austin, Hyatt Place Austin Downtown is in the city center and near a metro station. Moody Theater and Paramount Theater are cultural highlights, and travelers looking to shop may want to visit Sixth Street and South Congress Avenue. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking, or hop on a segway rental nearby and take a self-guided tour around Austin.
View in a map
Popular Location

What's nearby

  • Sixth Street - 4 min walk
  • Frost Bank Tower - 4 min walk
  • Mexic Arte Museum - 4 min walk
  • Austin Convention Center - 6 min walk
  • Ann W. Richards Congress Avenue Bridge - 8 min walk

Getting around

  • Downtown Station - 4 min walk
  • Austin Station - 6 min drive
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 15 min drive

Restaurants

  • 24/7 Gallery Menu – Restaurant offering American cuisine. Serves lunch and dinner daily. Open 24 hours.

About this property

Hyatt Place Austin Downtown

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a microwave in a common area are onsite. All 296 rooms provide conveniences like sofa beds and sitting areas, plus free WiFi and MP3 docks. Other amenities available to guests include flat-screen TVs, refrigerators, and coffee makers. Housekeeping is available on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Sep 09 - Thu, Dec 31 (dates are subject to change):
Swimming pool
Fitness facilities

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 49 per night

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Swimming pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (1844 square feet)

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Double sofa bed
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • .695 percent destination fee will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 49 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
4.5
Wonderful
1,000 reviews
5 - Excellent
619
4 - Good
277
3 - Okay
65
2 - Poor
26
1 - Terrible
13

4.7/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel is perfect if you're wanting to stay close to everything.
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo perfecto muy limpio, muy agradable personal
Stayed 3 nights in Oct 2020

3/5 Okay

Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t stayed in a hotel since the pandemic started ramping up and I was so pleased to see this hotel’s social distancing guidelines were pretty on point.
Stayed 2 nights in Oct 2020

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