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4.1 out of 5

"Great hotel. Friendly staff. Little bit confusing check in process But overall I really like it " More

By a verified traveler on Wed 07 Oct 2020

Hotel Description

3-star golf hotel near Avalon Pier

City center stay

Steps from the hotel, you'll find Avalon Pier and Catalina Island Museum. Catalina Casino is 0.1 mi (0.1 km) away.

Renovated in 2019

A coffee shop, free WiFi in public areas, and luggage storage are available at this hotel. Staff at the 24-hour front desk can provide around-the-clock assistance.

Tablet computers, free WiFi

Boasting tablet computers, the 95 guestrooms also offer free WiFi and Smart TVs. Refrigerators, Frette Italian sheets, and free local calls are also available.

Junior Suite

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Suite (Helen Atwater ADA)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Atwater)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Ada Elizabeth)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Atwater ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Atwater

Everyone (12) Couples (3) Family (3)
5 out of 5
Great hotel. Friendly staff. Little bit confusing check in process But overall I really like it

Posted by , from West Hollywood on Oct 7, 2020

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Comment from Hotel Management

Oct 22, 2020 by Hotel Management

Hello Michael, thank you for your review. We are thrilled you liked the hotel, and our friendly staff. We hope to host you again in the future.

5 out of 5
Great property and front desk staff was super helpful.

Posted by on Mar 11, 2020

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Comment from Hotel Management

Mar 13, 2020 by Hotel Atwater

Thanks so much for the kind words. We're thrilled our Front Desk was able to provide you with excellent customer service. We hope you stay with us again soon.

3 out of 5
When I booked this hotel I did so under the impression that we would recieve a list of things included with it. Upon check in we were told that they no longer offered those items even though my booking confirmation stated it was included. When I brought it to the attention of staff they told me it was no longer their policy to include the items.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Feb 3, 2020 by Hotel Atwater

We apologize for the confusion. We value your feedback. We recently updated our amenities included in the destination fee to include a breakfast buffet, complimentary bike rentals, casino tour, and so much more. We hope you enjoyed these services, but you were not satisfied during your stay our General Manager, Andrew Allen, would be happy to discuss your stay with you. Please free to call Hotel Atwater and we'd be happy to help.

5 out of 5

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 15, 2019 by Hotel Atwater

Thanks so much for leaving a positive review. We hope you stay with us again soon!

5 out of 5
The room was very modern and hip. Casey at the front desk was amazing! Love her! ❤️

Posted by on Sep 25, 2019

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Comment from Hotel Management

Oct 2, 2019 by Andrew Allen, General Manager

Thank you for the kind words, I will make sure to share this with our team member! I look forward to welcoming you back in the future.

5 out of 5
Located centrally in Avalon. Close walk to everything

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 25, 2019 by Andrew

Thank you for your feedback!

4 out of 5

What we expected for 3 stars

Room was clean, bed was comfy and the price was right. Old hotel kept up nicely with a really good staff. Just what we expected for 3 star hotel.

Posted by on Jul 7, 2017

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3 out of 5

Great location and staff, very old and rundown.

Pros: location & staff.
Cons: Complete remodel of rooms and bathrooms.
Location: Rent a golf cart for a scenic ride, glass bottom boat was a hit with the kids, hit the beach and the local shops.
The staff was wonderful, so friendly. Location was great a block from the beach. We really enjoyed the breakfast at Ben's next door. However, the property desperately needs a major remodel which we heard might be happening in the fall. The lobby is fresh and clean but the rooms and bathrooms are extremely rundown.

Posted by , from Calabasas, CA on Jun 18, 2017

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2 out of 5

No elevator in this hotel.

It really should be made clear that this hotel is Not handicap accessible. There is no elevator. My 80 year-old mother had to take 3 stories of stairs. Had we known, I could have requested a 1st floor room. The carpet had not been vacuumed obvious by stickers & bobbie pin we found there. Staff was very helpful.

Posted by , from W on May 16, 2017

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5 out of 5

Excellent Location - Great Staff

Pros: This quaint historic hotel is 1/2 block from the main boardwalk. There is a coffee shop next door where we had an excellent cappuccino and puff pastries. The night desk clerk was from Ireland and was very charming to chat with, he happily carried by luggage to my room which was up a flight of stairs from the lobby. Clean efficient room with all the basics at a great price. The dock for the Catalina Express is walking distance, it took me 5 min at a casual stroll pulling my roll on luggage. Most locals travel via golf cart, I was offered a lift by two happy locals whizzing by but as the dock was so near it really wasn't necessary as the boardwalk lead straight to the dock. If you like you can call ahead for a taxi which is $11.
Cons: Travelers with disabilities should investigate further as the hotel floors are accessible via steep stairs. There is not a main elevator but there may be a freight elevator.
Location: I ate at the Blue Water Grill steps away. Scallaps & crab salad. Great prices, service, water front dining. Lobster trap is good too.

Posted by , from Fort Worth TX on Nov 2, 2016

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Property Features

There's a coffee shop/café on site. Public spaces have free WiFi. Hotel Atwater also features tour/ticket assistance and an elevator. A complete renovation of Hotel Atwater was completed in August 2019. This 3-star Avalon hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Coffee shop
  • Towels for the beach
  • 1 conference room
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Atwater offers 95 air-conditioned accommodations with tablet computers and safes. Beds feature Frette Italian sheets and premium bedding. Smart televisions come with cable channels. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Tablet
  • Smart television
  • Cable channels
  • Refrigerator
  • Frette Italian linens
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.60 per accommodation, per night

The resort fee includes:

  • Beach towels

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Atwater Avalon
  • Atwater Hotel
  • Hotel Atwater
  • Hotel Atwater Avalon
  • Atwater Hotel Avalon
  • Hotel Atwater Catalina Island/Avalon, CA
  • Hotel Atwater Catalina Island/Avalon
  • Hotel Atwater Hotel
  • Hotel Atwater Avalon
  • Hotel Atwater Hotel Avalon

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.