For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
With a stay at this well-placed hotel, you'll be half a mile (1 km) from Buck Owens Crystal Palace and within 3 miles (5 km) of Mechanics Bank Arena. Bakersfield Heart Hospital and Heart Hospital are also within half a mile (1 km).
Free shuttle, parking
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.
WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 199 guestrooms also offer WiFi and flat-screen TVs with digital channels. Other amenities include room service, free local calls, and ironing boards.
from $63
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
SureStay Plus Hotel by Best Western Bakersfield North ratings based on 18 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for SureStay Plus Hotel by Best Western Bakersfield North
Everyone (9)Couples (4)Family (7)
5 out of 5
I wish the pool was open . Vending machines empty
Posted by Michelle, from Bakersfield on Jun 23, 2020
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5 out of 5
Posted by a verified traveler on Mar 10, 2020
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Comment from Hotel Management
May 1, 2020
by Manager
Thank you for your Rating.
4 out of 5
I liked having a room on the 1st floor with slilders opening to lush patio & gardens. I liked having a gym nearby my room. I liked breakfast included. I liked discounted dinner for residents. I liked very large HD TV screen and it worked fast changing channels. I was very disappointed the hot tub and pool were closed due to rain earlier in the day. It was not raining while I was there. Even later that evening hot tub was closed. I booked room on line to use hot tub, if not pool as well.
Posted by a verified traveler on Nov 22, 2019
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Comment from Hotel Management
Nov 25, 2019
by Manager
Thank you for staying with us .I hope you give us a second chance in the future.
5 out of 5
Everything about this hotel was excellent. The staff at the restaurant were all very helpful.
Posted by a verified traveler on Oct 21, 2019
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Comment from Hotel Management
Nov 22, 2019
by Manager
Thank you for staying with us we appreciate your positive review.
1 out of 5
We stayed one night here arrived late and exhausted. Upon arriving to room it was freezing cold in there so we looked into changing the temperature and came across a faulty AC floor unit which was constantly leaking onto AC electric plug in cable and rug. Rug was soaking wet at least 4 feet.
Shower faucet had a continues drip of water, it had a yellow water stain of how long it's been running. Something house keeping should have reported upon cleaning. Dripped all night and loud.
We were frustrated and checked out first thing, accidentally Leaving behind large medicine/toiletry/makeup bag in restroom counter. As soon as we arrived home same day we contacted hotel and were informed they didn't have keys to lost and found and would have to wait till tomorrow. Management wouldn't return my calls. After numerous phone calls I was connected with house keeping manager who informed me nothing was there or turned in. It took 3 days for them to contact their house keeper who was back from her days off to confirm she " didn't see anything" in the room. I am disgusted how this house keeping individual thinks stealing someones belonging is ok and management doesn't take initiative to make it right, take action instead I received the run around. Let's keep in mind the manager I spoke to that morning was suppose to place this room out of service.
Posted by Lorena on Oct 10, 2019
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Comment from Hotel Management
Oct 14, 2019
by Manager
Dear ,Lorena
We apologize if we did not meet your standers.
Thank you for staying with us.
4 out of 5
Included sit down breakfast at attached restaurant was very good.
Posted by a verified traveler on Oct 2, 2019
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Comment from Hotel Management
Nov 3, 2019
by Front Desk
Thank you.
4 out of 5
Posted by a verified traveler on Sep 29, 2019
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Comment from Hotel Management
Nov 3, 2019
by Front desk
Thank you
2 out of 5
I like the decor of the property tropical kind of.
I did not like that there were people partying and drinking in the pool, not once did management or anyone come say anything or make them stop. We decided to stay another day they asked if wanted house keeping to clean I said yes. Came back later they never cleaned the room. Went to fro t desk to ask for more towels they tried not giving them said ok leave old ones by door and we will bring clean ones, they still never came.
Posted by a verified traveler on Sep 5, 2019
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Comment from Hotel Management
Sep 6, 2019
by Manager
Thank you for staying with us we appreciate your review. We will address this matter to management.
2 out of 5
My room smells
Horrible and there was old food left in the refrigerator.
Posted by Emily on Aug 31, 2019
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Comment from Hotel Management
Sep 2, 2019
by Manager
Thank you Emily for staying with us, We apologize for your issue we will address your consent.
3 out of 5
I enjoyed the complementary breakfast.
Air Conditioning caused a 10 foot diameter section of the rug to become sopping wet.
Posted by a verified traveler on Jun 3, 2019
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Comment from Hotel Management
Jun 7, 2019
by Manager
Thank you for your review , We will look into your concern.
About the SureStay Plus Hotel by Best Western Bakersfield North
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
SureStay Plus Hotel by Best Western Bakersfield North offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly SureStay Plus Hotel by Best Western Bakersfield North. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 3.5-star Bakersfield hotel.
199 guestrooms or units
2 levels
Dining venue
Bar or lounge
Coffee shop
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Pool or billiards table
Convenience store
Garden
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Free self parking
, RV, bus, truck parking
Transport
Airport: Bakersfield, CA (BFL-Meadows Field) (5.6 km / 3.5 mi)
Train station: Bakersfield Station (4.4 km / 2.7 mi)
Property shuttles: Free airport shuttle
Parking: Free self parking
Room Amenities
SureStay Plus Hotel by Best Western Bakersfield North offers 199 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 65-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
In-room dining (limited hours)
Flat-screen television
Digital channels
Premium channels
Refrigerator
Coffee maker
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
Junction Restaurant - This sports bar specializes in Mexican cuisine and serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.The property affirms that it follows sanitization practices of We Care Clean - Best Western guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.The property affirms that it follows sanitization practices of We Care Clean - Best Western guidelines.
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean - Best Western
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for dinner
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
3 percent destination fee will be charged
A damage deposit of USD 100 will be collected before check-in.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 0.0 per 24-hour period (rates may vary)
Early check-in fee: USD 35.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Best Western Crystal
Best Western Crystal Inn
Best Western Crystal Palace
Best Western Crystal Palace Bakersfield
Best Western Crystal Palace Inn
Best Western Crystal Palace Inn Bakersfield
Best Western Palace
Crystal Palace Inn
SureStay Plus Hotel Best Western Bakersfield North
Red Lion Bakersfield
SureStay Plus Best Western Bakersfield North
Surestay Plus By Bakersfield
SureStay Plus Hotel by Best Western Bakersfield North Hotel
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
SureStay Plus Hotel by Best Western Bakersfield North is home to Junction Restaurant, which features Mexican cuisine, happy hour, and light fare.
This hotel offers free self parking.
SureStay Plus Hotel by Best Western Bakersfield North is 3.5 mi (6-min drive) away from the Bakersfield, CA (BFL-Meadows Field) airport, the closest popular airport to the property.
SureStay Plus Hotel by Best Western Bakersfield North features an outdoor pool.
There are no spa services available at this hotel.
SureStay Plus Hotel by Best Western Bakersfield North does not offer free breakfast.
Check-in is from 3:00 PM - midnight. Early check-in costs USD 35.00 (subject to availability).
SureStay Plus Hotel by Best Western Bakersfield North offers a free airport shuttle, available 24 hours a day.
No, there is no casino at this hotel, but Golden West Casino (6-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
