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"The room was very large. The lights inside the hallways were dim and/or not working. " More

By a verified traveler on Sun 04 Apr 2021

Hotel Description

3.5-star hotel near Buck Owens Crystal Palace

Near the airport

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Buck Owens Crystal Palace and within 3 miles (5 km) of Mechanics Bank Arena. Kern River and Bakersfield Heart Hospital are also within half a mile (1 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 199 guestrooms also offer room service and flat-screen TVs with digital channels. Other amenities include free local calls, ironing boards, and free toiletries.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Jun 26 - Jun 27

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Patio, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Bakersfield North ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Bakersfield North

Everyone (9) Couples (4) Family (8)
2 out of 5
Large room

Posted by on May 1, 2021

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Comment from Hotel Management

May 3, 2021 by manager

Thank you for staying with us we appreciate your feedback. I do apologize we did not meet your expectations.

5 out of 5
The room was very large. The lights inside the hallways were dim and/or not working.

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 5, 2021 by manager

Thank you for your positive review.

4 out of 5
It served it’s purpose as we were just passing through. The breakfast option was nice. The bed was pretty comfortable and the room was big and clean. The only thing we noticed about the hotels in Bakersfield is that none of them seem to have ice. It can’t be a Covid thing because we’re already over a year into this and everybody needs to have it figured out by now

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 1, 2021 by manager

Thank you for staying with us, We appreciate your feed back. Our ice machine was out of order sorry for the in convince.

3 out of 5

Posted by on Mar 25, 2021

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Comment from Hotel Management

Apr 5, 2021 by manager

Thank you for staying with us we appreciate your feedback.

3 out of 5

Posted by on Aug 20, 2020

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Comment from Hotel Management

Oct 12, 2020 by Manager

Thank you for your feed back

5 out of 5
Very clean. All the staff wore face masks. Staff very helpful to me. I have rheumatism and cant lift things. Staff members helped me get my suitcase out of the car and to my room, then back to my car when i checked out.

Posted by , from Bloomington, IN on Aug 5, 2020

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5 out of 5
I wish the pool was open . Vending machines empty

Posted by , from Bakersfield on Jun 23, 2020

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5 out of 5

Posted by on Mar 10, 2020

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Comment from Hotel Management

May 1, 2020 by Manager

Thank you for your Rating.

4 out of 5
I liked having a room on the 1st floor with slilders opening to lush patio & gardens. I liked having a gym nearby my room. I liked breakfast included. I liked discounted dinner for residents. I liked very large HD TV screen and it worked fast changing channels. I was very disappointed the hot tub and pool were closed due to rain earlier in the day. It was not raining while I was there. Even later that evening hot tub was closed. I booked room on line to use hot tub, if not pool as well.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 25, 2019 by Manager

Thank you for staying with us .I hope you give us a second chance in the future.

5 out of 5
Everything about this hotel was excellent. The staff at the restaurant were all very helpful.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Nov 22, 2019 by Manager

Thank you for staying with us we appreciate your positive review.

About the SureStay Plus Hotel by Best Western Bakersfield North

Location 2620 Buck Owens Blvd, Bakersfield, CA 93308

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

SureStay Plus Hotel by Best Western Bakersfield North offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly SureStay Plus Hotel by Best Western Bakersfield North. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 3.5-star Bakersfield hotel.

  • 199 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Bakersfield, CA (BFL-Meadows Field) (5.6 km / 3.5 mi)
  • Train station: Bakersfield Station (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Bakersfield North offers 199 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 65-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Junction Restaurant - This sports bar specializes in Mexican cuisine and serves dinner and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 3 percent destination fee will be charged
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Crystal
  • Best Western Crystal Inn
  • Best Western Crystal Palace
  • Best Western Crystal Palace Bakersfield
  • Best Western Crystal Palace Inn
  • Best Western Crystal Palace Inn Bakersfield
  • Best Western Palace
  • Crystal Palace Inn
  • SureStay Plus Hotel Best Western Bakersfield North
  • Red Lion Bakersfield
  • SureStay Plus Best Western Bakersfield North
  • Surestay Plus By Bakersfield
  • SureStay Plus Hotel by Best Western Bakersfield North Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.