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4.0 out of 5

"We enjoyed our stay in Oriel House. The rooms and facility were nice, however, the service could use some improvement. When we arrived, the hotel atte ... " More

By a verified traveler on Thu 22 Aug 2019

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Hotel Description

4-star guestrooms with free WiFi

In Ballincollig

You'll find Ballincollig Shopping Centre and Ballincollig Gunpowder Mills within a 15-minute walk of this Ballincollig hotel. Also, Lee Valley Golf & Country Club is within 3 miles (5 km) and Cork County Hall is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$89* Per night/room Nov 3 - Nov 4

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Boutique Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oriel House Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Oriel House Hotel

Family (1)
4 out of 5
We enjoyed our stay in Oriel House. The rooms and facility were nice, however, the service could use some improvement. When we arrived, the hotel attendant/receptionist seemed a bit frazzled and appeared to rush us a bit, but it also seemed like he was the only available employee to check in guests and there were a few guests waiting behind us. We decided to have dinner in their restaurant. When we went to get a table, the gentleman who was our receptionist was now the host for the restaurant. It just seemed like the hotel was short staffed, but it could have just been that particular night. We only stayed for one night. It took a very long time to be served once we finally got an open table. The food was delicious. It did take a very long time to get drinks and refills. In fact, we noticed other nearby tables would simply walk up to the bar and order and pay for the drinks themselves. Maybe this is what we were supposed to do? It wasn't clear and we're not from Ireland so it could have been us not understanding the customs. The hotel itself is beautiful; there is a grand staircase and some of the doorways have beautiful metalwork on them.

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 22, 2019 by Management

Good morning, Many thanks for you kind review, we are delighted you had a wonderful stay in the Oriel House Hotel. We will be looking into the service you had experienced in the hotel as this is certainly not the standard we thrive by and for that I do apologise. Without feedback we cannot improve our product so I thank you for your review and do hope to welcome you back to the hotel once again in the future. Kind regards, Management

Property Features

Oriel House Hotel offers its guests a children's pool, an indoor pool, a health club, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. There are 3 meeting rooms available. A sauna, a complimentary children's club, and barbecue grills are also featured at the business-friendly Oriel House Hotel. Self parking is free. Smoking is allowed in designated areas at this 4-star Ballincollig hotel.

  • 97 guestrooms or units
  • 3 levels
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Oriel House Hotel offers 97 accommodations with safes and complimentary newspapers. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Powder Keg Bar - This bar serves lunch and dinner. A children's menu is available.

Orgialla Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oriel Hotel
  • Oriel House
  • Oriel House Ballincollig
  • Oriel House Hotel
  • Oriel House Hotel Ballincollig
  • Oriel Hotel Cork
  • Oriel Hotel Cork
  • Oriel House Hotel Hotel
  • Oriel House Hotel Ballincollig
  • Oriel House Hotel Hotel Ballincollig

You should know

  • Pool access available from 9:00 AM to 10:00 PM.

National Rating

Fáilte Ireland (The National Tourism Development Authority) assigns an official star rating for accommodations in Ireland. This Hotel property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.