"The room was a hot mess and I know I’m not trying to come to this hotel again " More
Brooklyn stay
Your stay at this Brooklyn hotel places you within 6 miles (10 km) of Horseshoe Casino Baltimore and M&T Bank Stadium. Also within 9 miles (15 km) are Oriole Park at Camden Yards and Baltimore Cruise Terminal.
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.
Jun 22, 2021 by Guest Service
Thank you for your review of your recent stay at the Sleep Inn and Suites BWI Airport. We apologize that your stay was not up to your expectations and you were not satisfied with you stay. Your satisfaction is important to us and we will be using your feedback you provided to make improvements to ensure we offer an exceptional experience that not only meets but exceeds your expectations and the expectations of the other guests at the hotel as well.
Mar 15, 2021 by Guest Service Manager
Thank you for your feedback about your recent stay at the Sleep Inn and Suites BWI Airport. As a valued guest, we appreciate your feedback and are disappointed to hear that you did not a good stay. I sincerely apologize that we did meet your expectations, and for the issues and inconveniences you encountered during your stay. I did meet with appropriate hotel staff, to make sure these issues you experienced are isolated incidents and have been corrected moving forward. Again, I sincerely apologize for the issues and inconveniences you encountered during your stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely Guest Service Manager Sleep Inn and Suites BWI Airport
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A health club, tour/ticket assistance, and a vending machine are also featured at the business-friendly Sleep Inn & Suites BWI Airport. The hotel can provide concierge services and wedding services. Free self parking is available. This Baltimore hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking
Sleep Inn & Suites BWI Airport offers 145 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Premium satellite television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.
Recreational amenities at the hotel include a health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.