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"I liked everything except for the vending machines. The ice machine was broken and the vending machines didn't take cards because of a malfunction so ... " More

By a verified traveler on Mon 18 Apr 2022

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Hotel Description

Baltimore hotel in Brooklyn area

Brooklyn stay

A stay at this Brooklyn hotel places you within 6 miles (10 km) of M&T Bank Stadium and 9 miles (15 km) of Oriole Park at Camden Yards. Also within 9 miles (15 km) are Baltimore Inner Harbor Marina and Fort McHenry.

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a garden are also provided.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$71* Per night/room Nov 30 - Dec 1

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites BWI Airport ratings based on 28 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Comfort Inn & Suites BWI Airport

Everyone (13) Couples (4) Family (11)
5 out of 5
I liked everything except for the vending machines. The ice machine was broken and the vending machines didn't take cards because of a malfunction so you had to get change and use $1 bills only even though it says $5 and $1 bills accepted. I plan to come back again soon.

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 26, 2022 by Asit G.

Thank you so much for the rating. We've addressed the issue to the vending machine vender and taken care of it.

3 out of 5
needs updating . repair broken lamps and bathroom equipment. people were pleaseant.

Posted by on Oct 31, 2021

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Comment from Hotel Management

Nov 2, 2021 by Gandhi A.

We're extremely sorry for the inconveniences those you had. The property is going through the complete renovation and coming up with an assurance of better guest experiences.

1 out of 5
Broken glass in window, hole in wall, broken door, stained carpet, mold on curtains and water stains, buckets collecting leaking water pipes, missing smoke detector, front door did not function properly (fire hazard).

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 21, 2021 by Gandhi A.

We're sorry to hear your experiences at our property. We could change your room if you could inform the front desk on occurrences of inconveniences.

1 out of 5
The bathroom was dirty, stains was still on the washcloths and towels that were hanging up, there was a dirty black sock that was left at the edge of the bed from the previous guest and it just didn’t smell clean.

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 13, 2021 by Gandhi A.

We've addressed your complaints to all respective departments. We're extremely sorry for not sustaining your expectations during your stay.

3 out of 5
Hotel was ok. Definitely had a odor to it. Should take that they have shuttle to airport off their website along with Travelocity. Only reason I booked was due to that but than was informed when checked in

Posted by on Feb 5, 2021

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Comment from Hotel Management

Feb 7, 2021 by Gandhi A.

We understand that what you have gone through. We're very sorry about the inconveniences those you had.

1 out of 5
Awful hotel! Worst ever! Roaches everywhere, bathroom full of mildew and hairs all over the place. Cigarette smell EVERYWHERE!! I do not recomend at all.

Posted by , from Puerto Rico on Jan 4, 2021

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Comment from Hotel Management

Jan 19, 2021 by Gandhi A.

We are extremely sorry for such experiences that you had. We have addressed your complaints to the respective supervisors and the management as well.

3 out of 5
service,very helpful, but found a few roaches in the room

Posted by , from Miami, FL on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by Guest Services

Dear Guest, Thank you for your feedback, we are pleased our staff had the best in hospitality. We regret to hear you had an issue with your room, we will be addressing your concerns. Thank you, Guest Services

1 out of 5
No hot water! Lamps didn’t work. Room was not clean.

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 20, 2020 by Guest Services

Thank you for your feedback, we will be addressing your concerns.

3 out of 5
It was very convenient to getting on the expressway. The breakfast was pretty good. The hotel advertises as being smoke free but the halls and our room smelled like smoke. They need to replace the carpet and paint to get the smell out.

Posted by on Dec 24, 2019

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Comment from Hotel Management

Jan 10, 2020 by Guest Services

Dear Guest, we value your feedback, your concerns are important to us. The hotel is currently starting renovations, we appreciate your patience during this process. We hope you return to view the new updated look the hotel will have soon. Thank you, Guest Services

5 out of 5
I recommend this hotel. It's brand new and staff is so friendly.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 20, 2019 by Guest Services

Dear Guest, Thank you for your review! We are pleased you enjoyed your stay with us as we aim for the best in hospitality.

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 1500 square feet (139 square meters) and includes a conference center. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites BWI Airport. Self parking is free. This Baltimore hotel is smoke free.

  • 160 guestrooms or units
  • 7 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Baltimore-Washington International Airport Station (7.2 km / 4.5 mi)
  • Metro station: North Linthicum Station (0.4 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Comfort Inn & Suites BWI Airport offers 160 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Baltimore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Comfort Inn & Suites BWI Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per night
  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Baltimore-Washington International Airport
  • Comfort Inn Baltimore-Washington International Airport
  • Comfort Inn BWI Airport Hotel
  • Comfort Inn BWI Airport
  • Comfort & Suites Bwi Baltimore
  • Comfort Inn Suites BWI Airport
  • Comfort Inn & Suites BWI Airport Hotel
  • Comfort Inn & Suites BWI Airport Baltimore
  • Comfort Inn & Suites BWI Airport Hotel Baltimore

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.