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DoubleTree by Hilton Columbia

3.5-star property
5485 Twin Knolls Rd, Columbia, MD 1-855-201-7819

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4.2 out of 5
Very good!
See all 13 Travelocity Reviews

"Clean and the front desk is amazing! The snack area is quite expansive. It has a variety of items from breakfast items to snacks to wine. " More

By a verified traveler on Fri 12 Feb 2021

Points Of Interest

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Hotel Description

3.5-star hotel near Merriweather Post Pavilion

Close to airport

You'll find Merriweather Post Pavilion and The Mall in Columbia within 3 miles (5 km) of this Columbia hotel. Blandair Regional Park and Bon Secours are also within 2 miles (3 km).

Renovated in 2019

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 12 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, flat-screen TVs

The 152 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Room, 1 King Bed, Accessible (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Mar 6 - Mar 7

Room, 1 King Bed, Non Smoking (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (2 Dbl Beds/1 Sofabed, Newly Renovated)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Columbia ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Columbia

Everyone (8) Couples (2) Family (2)
5 out of 5

Posted by on Feb 16, 2021

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5 out of 5

Posted by on Feb 13, 2021

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5 out of 5
Clean and the front desk is amazing! The snack area is quite expansive. It has a variety of items from breakfast items to snacks to wine.

Posted by on Feb 12, 2021

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2 out of 5
The hotel staff was friendly & courteous and the hotel looked good. The room was a different story. To start, I was given an adjoining hotel room. Yes, my room was connected to some random person and there a locked door in between the 2 rooms...weird. The rooms are newly renovated but not properly cleaned. The metal bar on the towel-holder was dusty and had other residue on it. The blowdryer was FILTHY...it was sticky, loaded fingerprints, hair-product residue and HAIR all over the dryer. The back of the magnifying mirror was COVERED in a layer of dust. The inside of the shower had dried soap-suds splashed on the wall left by the last guest. There were napkins left on the desk by the last guest when they should've been removed during the cleaning. There's a communal/shared microwave for the whole hotel (in the lobby) because the rooms don't have their own microwave. There were fingerprints all over the microwave but no disinfectant-wipes to clean the appliance in between uses. That's risky during this Covid-19 pandemic. I had to buy my own disinfectant-wipes to wipe things down in the room. There's no trash cans surrounding the property so guests throw trash on the ground in the parking lot...that's an eyesore. Hilton corporation needs to change a few things in regards to housekeeping cleaning procedures inside the room. I have a housekeeping background and I've cleaned Operating Rooms. These rooms aren't being cleaned properly.

Posted by on Jan 6, 2021

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5 out of 5
Andre was super kind and accommodating! In fact, everyone that I encountered was very pleasant. It’s my second stay here in the last 30 days, and the excellent customer service makes my choice a no brainer!

Posted by , from Austin on Sep 5, 2020

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5 out of 5
Due to Covid it’s easy to fear staying in a room where you don’t know anything about the previous occupant. My room had a Hilton Clean seal on the door and even the TV remote. This just made me feel much better. The desk clerk was very friendly and helpful and the staff were masked. I slept comfortably and felt like the Hilton was looking out for my well-being.

Posted by on Jul 13, 2020

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4 out of 5

Posted by on Dec 23, 2019

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2 out of 5
The out door seating area was very dirty. It was about 2 months past due for a pressure wash. The outdoor cushions were worn and faded.

Posted by on Sep 15, 2019

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5 out of 5
Enjoyed our stay. The staff were friendly and professional. Extra shout out to the waitresses - Angela, Maria, and Mazia (sp?).

Posted by on Nov 27, 2018

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5 out of 5

Friendliest Hotel I've Stayed At

Pros: Extremely friendly and inviting.
As soon as we walked in, we were greeted with big smiles and cheerful hellos. Check-in and check-out were the smoothest and quickest I've experienced but it didn't feel like I was being rushed. The individuals behind the counter held continuous conversation with us throughout the check-in process and informed us of all amenities offered. There is a restaurant on site but if you would like to venture out, restaurants and activities are within a few minutes car ride. Would definitely stay at this hotel, again.

Posted by on May 8, 2017

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About the DoubleTree by Hilton Columbia

Location 5485 Twin Knolls Rd, Columbia, MD 21045

Renovations + Closures

The following facilities or services will be unavailable from December 14 2020 to November 30 2021 (dates subject to change):

  • Swimming pool

Property Features

DoubleTree by Hilton Columbia offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. There are 12 meeting rooms available. The business-friendly DoubleTree by Hilton Columbia also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. A complete renovation of DoubleTree by Hilton Columbia was completed in June 2019. This 3.5-star Columbia hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Columbia offers 152 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. This Columbia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9 AM.

5485 Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

5485 Restaurant and Bar - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 6
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 14.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbia DoubleTree
  • DoubleTree Columbia
  • DoubleTree Hilton Columbia
  • DoubleTree Hilton Hotel Columbia
  • Hilton DoubleTree Columbia
  • DoubleTree Hilton Columbia Hotel
  • DoubleTree by Hilton Columbia Hotel
  • DoubleTree by Hilton Columbia Columbia
  • DoubleTree by Hilton Columbia Hotel Columbia

You should know

  • Pool access available from 6 AM to 10 PM.
  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.