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"The Staff at this Property were EXCELLENT! Although I reserved my stay through Travelocity I totally forgot I am an Honors Reward member. They treated ... " More

By a verified traveler on Fri 22 Apr 2022

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Hotel Description

Enjoy free weekday breakfast at this 3.5-star Linthicum Heights hotel

In suburbs

You'll be within 3 miles (5 km) of Guinness Open Gate Brewery & Barrel House and 6 miles (10 km) of Timbers at Troy Golf Course with a stay here. M&T Bank Stadium and Oriole Park at Camden Yards are within 9 miles (15 km).

Renovated in 2016

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. Enjoy the gym and free buffet breakfast.

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$121* Per night/room Oct 16 - Oct 17

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Baltimore at BWI Airport ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Baltimore at BWI Airport

Everyone (11) Couples (5) Family (7)
3 out of 5
Customer Service

Posted by , from BROOKLYN on Jun 7, 2022

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Comment from Hotel Management

Jun 10, 2022 by Customer Service

Thank you for the feedback, Mary. We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

4 out of 5
*

Posted by on May 23, 2022

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Comment from Hotel Management

Jun 11, 2022 by Customer Service

Thank you for this lovely rating, Alecia! We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Embassy Suites Baltimore at BWI Airport. We'd like to share an even better experience with you soon.

5 out of 5
The Staff at this Property were EXCELLENT! Although I reserved my stay through Travelocity I totally forgot I am an Honors Reward member. They treated us with so much LOVE! This is why my husband ALWAYS say, Book at Embassy Suites!

Posted by on Apr 22, 2022

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Comment from Hotel Management

May 6, 2022 by Customer Service

Thank you for sharing this wonderful review with us, Lucy! We're thrilled to hear you had such an enjoyable experience at Embassy Suites Baltimore at BWI Airport! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday!

5 out of 5
Professional friendly staff

Posted by on Jan 28, 2022

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Comment from Hotel Management

Jan 31, 2022 by Tiffany

We appreciate your kind words!

5 out of 5
Difficulty finding parking at night.

Posted by on Nov 17, 2021

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Comment from Hotel Management

Nov 19, 2021 by Tiffany

Good morning Augustine! Thank you for your feedback! We welcome you back anytime!

3 out of 5
Where do I start? The guy at the check-in counter seemed uninterested like we were bothering him. Apparently, other reviewers have noted this as well. They did not have me listed on the reservation and they had my name is spelled in the computer but thankfully my reservation number was in there. Now on to the critique. The rooms are spacious and thankfully they are very clean. The amenities are sparse and need to be updated. Be warned that you will need to bring your wall chargers since USB plugs are not in the rooms. There are ample outlets for wall warts. When I arrived, the hotel was full and it showed based on the lack of housekeeping and room service. The night manager lied when he said they were "on their way" to provide additional towels when I checked in but the towels never came. When they did bring up towels in the morning, they bought up what look like large dish rags and they claimed that these were "back up towels". Who does that at Embassy Suites? Also, there were no floor towels for the bathroom. I used the backup towels as floor towels. After repeated phone calls, I finally got the proper additional bath towels for my room. They should have had extra knowing that the hotel was going to be full. Also, there is only 1 small garbage can for the entire suite. This hotel maybe okay for families and gatherings but the entire hospitality and housekeeping staff needs to be made aware of the shortcomings. BTW, the breakfast was the best part of the stay!!!

Posted by on Oct 26, 2021

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Comment from Hotel Management

Oct 26, 2021 by Annie

Curtis, Thank you for taking the time to inform us about your recent stay. I am saddened to hear our front desk agent was less than welcoming and for that I am very sorry. You are correct in stating housekeeping has some shortcomings; may it be from us being short staffed to supplies being delayed in shipments. However I am happy to hear that our Breakfast staff was able to brighten your stay. I do hope you consider staying again with us in the future. Thank you

5 out of 5
Open

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 21, 2021 by Tiffany

Thank you for staying with us! We truly appreciate you!

1 out of 5

Posted by on Sep 20, 2021

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4 out of 5
The staff is so nice and very accommodating. We really enjoyed our stay.

Posted by on Jun 14, 2021

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5 out of 5

Posted by on May 25, 2021

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About the Embassy Suites by Hilton Baltimore at BWI Airport

Location 1300 Concourse Dr, Linthicum Heights, MD 21090

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

As a guest of Embassy Suites by Hilton Baltimore at BWI Airport, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Baltimore at BWI Airport. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Baltimore at BWI Airport was completed in April 2016. This 3.5-star Linthicum Heights hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 8 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1987
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Halethorpe St Denis Station (4.5 km / 2.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Baltimore at BWI Airport offers 251 shared accommodations with laptop-compatible safes and video-game consoles. Accommodations have separate dining areas and are furnished with unspecified sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Accommodations are shared
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Baltimore at BWI Airport has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8 per day
  • Extended parking fee: USD 8 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Baltimore BWI Airport
  • Embassy Suites Hotel Baltimore BWI Airport
  • Embassy Suites Hotel Baltimore
  • Embassy Suites Hilton Baltimore BWI Airport Hotel
  • Embassy Suites Hilton Baltimore Hotel
  • Embassy Suites Hilton Baltimore BWI Airport
  • Embassy Suites Hilton Baltimore
  • Embassy Suites by Hilton Baltimore at BWI Airport Hotel

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.