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"Stayed 2 days. Was not bad, but could have been a bit better. " More

By a verified traveler on Fri 22 May 2015

Hotel Description

Hotel near Merriweather Post Pavilion in Columbia

In Columbia

Within 6 miles (10 km) of this hotel, you'll find Merriweather Post Pavilion and Howard County Welcome Center. The Mall in Columbia and Patapsco Valley State Park are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. Luggage storage and a safe deposit box are also provided.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and free local calls. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Dec 17 - Dec 18

Studio, 2 Full Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Columbia - Columbia Parkway ratings based on 12 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Columbia - Columbia Parkway

Everyone (4) Couples (2) Business (2)
1 out of 5
This hotel appeared to be okay from the outside but the room was a completely different story! The refrigerator and a/c made loud noises all night long. The iron leaked water constantly during use and got all over my clothes. The shower head shot water out on the mirror, door, and floor. At night time, I heard two giant stink bugs on the ceiling. Then after laying in the bed I started itching really bad on my legs and arms. I did not see anything crawling on me but multiple bumps came up immediately after. I ended up sleeping on top of the covers with two towels under me while wearing jeans and a shirt in fetal position. I never write reviews for hotels because I've never any major issues with the hotels that I have stayed in but this hotel was really bad!! I only stayed for a night but save yourself the trouble and stay at another hotel. I expressed my concerns to management and showed them pictures of the bumps on my skin. I'm not sure if management did anything but regardless just refrain from staying at this hotel.

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 17, 2019 by manager

Brandon, We sincerely apologize for the inconveniences during your stay with us. You are absolutely correct to expect a comfortable, clean and bug-free environment. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will consider us as your hotel of choice if you are in the area again. Sincerely, Hotel Management

4 out of 5
Nice for quick stay. Property is clean. Would recommend.

Posted by on May 15, 2019

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Comment from Hotel Management

May 16, 2019 by Hotel Management

Thank you for choosing Extended Stay America on your short stay. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. Thank you again for recommending us, and we hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management

2 out of 5
Will never stay there again. Room smelled like cigarettes. Toilet was dirty. I found hair in a towel. Amenities were minimal. Saw garbage right outside motel entrance. Not good.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 3, 2019 by Hotel Management

Thank you for being our guest. We are disappointed reading you didn’t have an excellent stay with us. Kindly accept our apologies for the housekeeping issue you encountered here. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management

1 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 14, 2019 by Hotel Management

Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

2 out of 5
Bathroom was not cleaned. Last guests used washcloths were still in bathroom and hair was clogged in the drain. A left over Beer box was in the fridge.

Posted by , from Baltimore, MD on Jun 19, 2017

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Comment from Hotel Management

Jun 21, 2017 by General Manager

Kaylee, we sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated moving forward. Please give us another opportunity to redeem ourselves on your next visit to our area. Sincerely, General Manager

2 out of 5

Not conducive to business customers

Pros: The people were friendly and helpful within the constraints of hotel policy.
Cons: More focus on customer satisfaction. Although, perhaps I am just not their desired demographic.
Location: Decent restaurants and movie theaters. A seasonal concert venue.
The hotel has a policy of only cleaning rooms every eight days, unless one is willing to pay $10. I have never known of such a policy in over thirty years of travel experience and six years in the hotel business. The system of heating and cooling seemed to be under hotel control during parts of the day and could not be adjusted. Although it was a extended stay hotel, I had to request eating utensils and ice trays, as they were not placed in the room. During my six night stay, four wake up calls were not received. Just unacceptable! No business center or independent access to a computer and/or printer. While I understand the need to keep rates low, the fact of cleaning every eight days and the lack of eating utensils in the room except upon request is a "penny wise pound foolish" approach to customer satisfaction. I will never stay at this hotel again and, if these policies are system wide, I will never stay at any of their hotels again.

Posted by on May 2, 2016

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2 out of 5
Pros: Price
Cons: See above
Difficult to find, it is located behind the Hampton Inn, there is no sign in the street that would tell you it is there. The "breakfast" is minimal, and stand-up. Water for making tea or to make oatmeal was tepid, unusable.

Posted by on Nov 29, 2015

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1 out of 5

Disappointment

Pros: None
Cons: An effort to clean
I stayed for 5 nights. The hotel room was never cleaned the entire time. No fresh towels. The bed linens had hair all over them. The lamps had hair all over them. The furniture was all damaged. The rest of the hotel was dirty. No information was provided about the area or hotel. The breakfast is a half sized muffin and a granola bar.

Posted by on Nov 17, 2015

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3 out of 5

House searching

Pros: convience
Cons: cleanliness
Location: eatery and close to MD 100 east and west.
Stayed 2 days. Was not bad, but could have been a bit better.

Posted by on May 22, 2015

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5 out of 5

This hotel met my needs perfectly.

Pros: Quiet
My stay was more than I had hoped for. I needed a budget priced room and received a top quality stay for the budget price. The room was quiet and clean and offered a smal kitchen for my convenience. The staff was kind, attentive and helpful. All for a great price!!

Posted by on Apr 13, 2011

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About the Extended Stay America Columbia - Columbia Parkway

Location 8870 Columbia 100 Pkwy, Columbia, MD 21045

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Columbia - Columbia Parkway also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Self parking is free. This Columbia hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (19.4 km / 12.1 mi)
  • Train station: Elkridge Dorsey Station (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Columbia - Columbia Parkway offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Columbia Columbia Parkway
  • Extended Stay America Parkway Hotel Columbia Columbia
  • Extended Stay America Columbia Columbia Parkway Hotel
  • Extended Stay America Parkway Hotel
  • Extended Stay America Parkway
  • Extended Stay America Columbia - Columbia Parkway Hotel
  • Extended Stay America Columbia - Columbia Parkway Columbia
  • Extended Stay America Columbia - Columbia Parkway Hotel Columbia

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.