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"Very clean hotel and friendly staff. We were there for two nights they were very accommodating. Had to ask for our breakfast Val chairs, apparently ... " More

By a verified traveler on Wed 12 Oct 2016

Hotel Description

3-star hotel near Hyper Kidz

Close to airport

Within 6 miles (10 km) of this Jessup hotel, you'll find Hyper Kidz and Jailbreak Brewing Company. Arundel Mills Mall and Maryland Live Casino are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 171 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include room service, free local calls, and hair dryers.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$81* Per night/room Dec 19 - Dec 20

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Columbia East-Jessup ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Columbia East-Jessup

Everyone (2) Couples (1) Family (2)
4 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 8, 2019 by General Manager

Thank you for being our guest at Holiday Inn Columbia East-Jessup. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Adrian Hughes, General Manager

2 out of 5
I did not like that I was charged $50 for "incidentals" that has not been returned to me with no explanation of exactly what "incidentals" we incurred during the 18 hours that we were there.

Posted by on May 21, 2019

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Comment from Hotel Management

May 22, 2019 by General Manager

Thank you for being our guest. We are very sorry our team did not provide you with a clear explanation of the charges during the check-in process. The charges are a temporary hold to cover any incidentals, If no incidental charges were incurred, the hold is released and becomes available again in your personal account. Most banks will release the hold as quickly as possible. We hope this didn’t overshadow your otherwise great visit and that you will choose us again in the future. Adrian Hughes, General Manager

4 out of 5
Clean room and the staff was nice. Plenty of snacks and drinks.

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by General Manager

Thank you for the positive review of Holiday Inn Columbia East-Jessup. We are delighted to know you liked your clean room and the excellent service provided by our staff. We are also glad you were able to enjoy your snacks and drinks with us. It was a pleasure hosting you, and we look forward to seeing you again for another pleasant stay. Adrian Hughes, General Manager

4 out of 5
The location is close to my workplace and it is clean

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 14, 2019 by General Manager

Thank you for the great review of the Holiday Inn Columbia East-Jessup. We are delighted to know our location was perfect for your needs and you enjoyed our well-kept property. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Adrian Hughes, General Manager

5 out of 5

Very clean hotel and friendly staff

Very clean hotel and friendly staff. We were there for two nights they were very accommodating. Had to ask for our breakfast Val chairs, apparently the Travelocity reservation did not convey this to them? We were very happy with the breakfast buffet, and the drinks were good at the bar.

Posted by , from H on Oct 12, 2016

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3 out of 5

Great location

Pros: Free Internet
This hotel is located right off 95 making it easily accessible from Baltimore and DC.

Posted by , from Richmond, Va on Nov 26, 2011

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5 out of 5

Extremely friendly and helpful staff

Pros: Free Internet
This is a very nice hotel. The staff were very friendly. The hotel was clean and the room was comfortable. I would definitely use this hotel again.

Posted by , from Mechanicsville, VA, USA on Nov 25, 2011

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2 out of 5

Bedbugs?

I usually am not inclined to write a negative review for the sake of being negative, but my experience at the Holiday Inn Columbia In August of 2010 might warrant it. My boyfriend and I stayed at the hotel as out-of-town guests for my friend's wedding. When we arrived the staff were nice enough, but there wasn't anything special or "award-winning" about the hotel as it was advertised. We did not spend too much time in the room except to sleep after the wedding, and when we woke up both my boyfriend and I had little itchy, red bumps covering our lower legs. We considered arguing for a refund but that is not really my style and I am not a doctor so we just high tailed it out of there. Who know, another guest could have tracked them in. With the whole bed bug epidemic lately it is hard to blame any one source but it was not a pleasant experience!

Posted by , from Hoboken, NJ on Feb 7, 2011

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4 out of 5

Clean, friendly and quiet!!

This was one of the nicest hotels we have stayed at in a long time. The front desk staff was very friendly and accomodating. I had to call ahead of time to let them know we would be checking in late and the staff member was very friendly and reassured me that our room would be waiting for us. I am a ""clean freak"" and our room was clean and smelled clean. The room next to us was very loud when we came down the hall, but we could not hear them through the wall once we were in our room. We had breakfast in the restaurant there and it was a delicious buffet. I would definitely stay there again. It was a good value for the money.

Posted by on Aug 13, 2008

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5 out of 5

Great hotel

I was surprised (but pleased) to find this hotel near Columbia. The other places I've stayed had awful service and were run of the mill bed boxes. This Holiday Inn is very convenient, but more important the people were friendly and the rooms were fresh, clean and modern. I liked the ipod clock radios, the door bells at each room (!) and excellent lighting at the desk. (Bed was super comfortable, too.) I will stay there again.

Posted by on Jul 20, 2008

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About the Holiday Inn Columbia East-Jessup

Location 7900 Washington Blvd, Jessup, MD 20794

Property Features

Holiday Inn Columbia East-Jessup offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 6 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Columbia East-Jessup. A roundtrip airport shuttle (available on request) and an area shuttle are free. Self parking is free. This 3-star Jessup hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (18.7 km / 11.6 mi)
  • Train station: Jessup Station (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Columbia East-Jessup offers 171 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10 AM.

Onsite venue - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Spurriers Bar - This bar specializes in American cuisine. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 7:30 AM to 10:00 PM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 7:30 AM to 10:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 for adults and USD 0 for children (approximately)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • COLUMBIA Holiday Inn
  • Holiday Inn Columbia East-Jessup Hotel
  • Columbia East Jessup Jessup
  • Holiday Inn COLUMBIA Hotel Jessup
  • Holiday Inn COLUMBIA Jessup
  • Holiday Inn Columbia East-Jessup Hotel
  • Holiday Inn Columbia East-Jessup Jessup
  • Holiday Inn Columbia East-Jessup Hotel Jessup

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.