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"Property was in walking distance to alot of downtown activities. Room was nice and clean. Only issue is the $30 per day fee to park your car. It seems ... " More

By a verified traveler on Thu 06 Feb 2020

Hotel Description

3-star hotel near Baltimore Convention Center

Heart of Baltimore

Within a 10-minute walk of this Downtown Baltimore hotel, you'll find Hippodrome Theatre and Baltimore Convention Center. Oriole Park at Camden Yards and Baltimore Inner Harbor Marina are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 365 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available.

Holiday Inn Inner Harbor ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Inner Harbor

Everyone (16) Family (4)
3 out of 5

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 20, 2020 by KW

Thank you for responding

5 out of 5
Property was in walking distance to alot of downtown activities. Room was nice and clean. Only issue is the $30 per day fee to park your car. It seems very expensive for a guest. I guess its due to the location.

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 6, 2020 by KW

We are glad you had a great stay!!!

3 out of 5
The first room I was assigned had people in it. The second room I was assigned, the door wouldn’t open. The door handle was in bad shape. The maintenance man couldn’t get it open and I wasn’t staying in the room anyway. I was afraid I wouldn’t be able to get out. After two trips to the front desk, I was given the option of taking one of three rooms. At this point, I took the first room because I was tired of running around after a teaching all day and a 4 hour car ride.

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 17, 2019 by AGM ( TF)

Thank you for taking the time to convey your comments regarding your recent experience with the Holiday Inn Inner harbor. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. The hotel’s management has reviewed your comments and appropriate action has been taken to ensure a situation of this nature will not be repeated in the future. Again, please accept our sincere apologies. We hope you will continue to use Holiday Inn hotels as your lodging of choice, and look forward to welcoming you back in an effort to provide you the level of service you expect from Intercontinental Hotels and Resorts.

4 out of 5
They only gave to breakfast tickets, when we had 4 people to the room. Then wantrd to charge 17 dollars a piece for the other 2 people to eat a continental breakfast

Posted by on Aug 11, 2019

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4 out of 5
Disappointed that the pool was out of commission. Would have been nice to know that prior to checking in

Posted by on Aug 8, 2019

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5 out of 5

Posted by on Jul 29, 2019

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5 out of 5
the clerk at the desk, dom was amazing! Very helpful and knowledgeable.

Posted by on Jul 24, 2019

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5 out of 5
Property was clean, however some of the rooms are outdated

Posted by , from West Orange NJ on Jul 14, 2019

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3 out of 5
The room smelled like smoke and was in need of obvious repairs. The coffee machines water area was full of large chunks of stuff. Not clean at all. Not worth what I paid.

Posted by on May 1, 2019

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Comment from Hotel Management

May 3, 2019 by Kenneth

Thank you for choosing us. We are truly sorry that you had to deal with issues while staying with us. We truly thank you for the feedback this will help us improve.

4 out of 5

Posted by on Apr 13, 2019

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Comment from Hotel Management

May 1, 2019 by Kenneth Phillips

Thank you for spending your time here with us at Holiday Inn . We appreciate all feedback. Please feel free to reach out to hotel at anytime.

About the Holiday Inn Inner Harbor

Location 301 W Lombard St, Baltimore, MD 21201

Renovations + Closures

This property is closed from October 9 2020 to September 29 2022 (dates subject to change).

Property Features

Holiday Inn Inner Harbor offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 13500 square feet (1254 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Inner Harbor. Parking is available for a fee. This 3-star Baltimore hotel is smoke free.

  • 365 guestrooms or units
  • 13 levels
  • 13500 sq ft of conference space
  • 1254 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Baltimore Washington Intl. Thurgood Marshall Airport (BWI) (15.9 km / 9.9 mi)
  • Train station: Baltimore Penn Station (2.8 km / 1.8 mi)
  • Metro station: Convention Center Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Inner Harbor offers 365 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Eden West - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 35 per person (approximately)
  • Self parking fee: USD 30.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Inner Harbor
  • Holiday Inn Inner Harbor
  • Inner Harbor Holiday Inn
  • Baltimore Holiday Inn
  • Holiday Inn Inner Harbor Hotel Baltimore
  • Holiday Inn Inner Harbor Hotel
  • Holiday Inn Inner Harbor Baltimore
  • Holiday Inn Inner Harbor Hotel
  • Holiday Inn Inner Harbor Baltimore
  • Holiday Inn Inner Harbor Hotel Baltimore

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't allowed at Holiday Inn Inner Harbor.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.