travelocity

Photo gallery

Featured Image
Indoor Pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.2 out of 5 Very Good
1,027 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Pet Friendly
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBanff National Park Information Centre2 min walk
Popular LocationBanff Lake Louise Tourism Bureau2 min walk
Popular LocationCanada House Gallery6 min walk
AirportBanff, AB (YBA)9 min drive

Rooms are unavailable for your trip dates on Travelocity. Try new dates to check availability.

Change Search

    About this area

    Banff

    Located in Banff, Banff Ptarmigan Inn is in an area with great shopping. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing. Our guests love the hotel's central location.
    View in a map
    Popular Location

    What's nearby

    • Banff National Park Information Centre - 2 min walk
    • Banff Lake Louise Tourism Bureau - 2 min walk
    • Canada House Gallery - 6 min walk
    • Banff Park Museum - 9 min walk
    • Central Park - 9 min walk

    Getting around

    • Banff Station - 7 min walk
    • AirportCalgary Intl. Airport (YYC) - 93 min drive

    About this property

    Banff Ptarmigan Inn

    Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, conference space, and concierge services are onsite. All 134 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are among the other amenities available to guests.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    This information is provided by our partners.

    Temporary closures

    Some amenities are temporarily unavailable

    Due to COVID-19, some amenities and services are unavailable Fri, Jul 31 - Mon, Sep 07 (dates are subject to change):
    Parking area

    Property amenities

    Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free area shuttle up to 5 kilometers
    • Ski shuttle nearby

    Food and drink

    • Free full breakfast available daily 7:00 AM–10:00 AM
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • 2 spa tubs
    • Bicycle rentals
    • Sauna
    • Steam room

    Family friendly

    • Dry cleaning service
    • Free area shuttle
    • Laundry facilities
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Ski passes
    • Ski storage
    • Tour/ticket assistance

    Languages spoken

    • English
    • French

    Business services

    • 1 meeting room
    • Business center
    • Computer station
    • Conference space (1700 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible path to elevator

    More

    • Renovated guestrooms - May 2018
    • Smoke-free property

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Linens
    • Premium bedding

    Bathroom

    • Eco-friendly toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Desk
    • Free local calls
    • Iron/ironing board
    • Safe

    Policies

    Check-in

    Check-in from 4 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    The following facilities or services will be unavailable from July 31 2020 to September 07 2020 (dates subject to change):
    • Parking area

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of CAD 25 per pet, per night
    1 per room
    Food and water bowls are available
    Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: CAD 25 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a smoke detector
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
    4.2
    Very Good
    1,027 reviews
    5 - Excellent
    435
    4 - Good
    413
    3 - Okay
    122
    2 - Poor
    37
    1 - Terrible
    20

    4.4/5

    Cleanliness

    4.3/5

    Staff & service

    4.0/5

    Amenities

    4.1/5

    Property conditions & facilities

    5/5 Excellent

    Stayed 1 night in Sep 2020

    3/5 Okay

    Sad face IconDisliked: Cleanliness, staff & service, room comfort
    Stayed 4 nights in Sep 2020

    1/5 Terrible

    Traveled with family
    Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    4/5 Good

    Traveled with partner, Traveled with pets
    Happy face iconLiked: Staff & service, amenities
    Sad face IconDisliked: Property conditions & facilities
    No parking available. Had to park in their outdoor lot, which you have to walk around the block to get back into the hotel. Not very convenient. Room and service are great though.
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Traveled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    This is a great hotel with amazing rooms and very well located in Banff. Staff is very friendly and very helpful. The hotel was well organized with all the Covid-19 regulations(especially the people in the dining room)
    Stayed 2 nights in Sep 2020

    Wander Wisely with the Travelocity app

    • Get helpful alerts about flight status and gate numbers
    • Access all your travel details, even when offline
    • Easily contact your hotel by messaging them right in the app

    Text yourself a download link

    By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
    Scan the QR code

    Scan the QR code