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Outdoor Spa Tub
Outdoor Spa Tub
Outdoor Spa Tub
Hypo-allergenic bedding, in-room safe, iron/ironing board

Guest reviews

4.5 out of 5 Wonderful
1,385 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationCanada House Gallery2 min walk
Popular LocationBanff Park Museum3 min walk
Popular LocationCentral Park4 min walk
AirportBanff, AB (YBA)9 min drive

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    About this area

    Banff

    Located in Banff, Mount Royal Hotel is on the Strip and near a train station. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with hiking/biking trails, mountain biking, and mountain climbing. Our guests appreciate the hotel's central location.
    View in a map
    Popular Location

    What's nearby

    • Canada House Gallery - 2 min walk
    • Banff Park Museum - 3 min walk
    • Banff Lake Louise Tourism Bureau - 4 min walk
    • Central Park - 4 min walk
    • Whyte Museum of the Canadian Rockies - 5 min walk

    Getting around

    • Banff Station - 10 min walk
    • AirportCalgary Intl. Airport (YYC) - 93 min drive

    Restaurants

    • Tony Romas – Serves breakfast and dinner daily.
    • The Cascade Lounge – Open daily.

    About this property

    Mount Royal Hotel

    A restaurant, a bar/lounge, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and conference space. All 133 rooms offer free WiFi, coffee makers, and LCD TVs with cable channels. Free local calls, hair dryers, and safes are among the other amenities that guests will find.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks available
    Hand sanitizer provided
    This information is provided by our partners.

    Temporary closures

    Some amenities are temporarily unavailable

    Due to COVID-19, some amenities and services are unavailable Wed, Jul 01 - Sat, Oct 31 (dates are subject to change):
    Spa tub

    Property amenities

    Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free nearby parking
    • Limited parking spaces
    • Roundtrip airport shuttle (surcharge) from 9:00 AM - 10:00 PM
    • Airport shuttle at scheduled times
    • Ski shuttle (surcharge)

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: CAD 15-25 per person
    • 1 restaurant
    • 1 bar

    Things to do

    • Spa tub

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities

    Conveniences

    • ATM/banking services
    • Elevator
    • Gift shop/newsstand
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Ski storage
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • French

    Business services

    • 24-hour business center
    • 1 meeting room
    • Computer station
    • Conference space

    Outdoors

    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Braille signage
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to elevator

    More

    • Fireplace in lobby
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Free cribs/infant beds
    • Hypo-allergenic bedding
    • Linens

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shampoo
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • Cable channels
    • LCD TV

    Food and drink

    • Coffee/tea maker

    More

    • Free local calls
    • Iron/ironing board
    • Phone
    • Recycling
    • Safe

    Policies

    Check-in

    Check-in from 4 PM - 2:00 AM

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Airport shuttle service is available at scheduled times from 9:00 AM to 10:00 PM
    Fees may apply; contact the property in advance to make arrangements
    All persons entering or remaining in the Mount Royal Hotel must wear a mask or face covering that covers the nose, mouth, and chin as required pursuant to Town of Banff Bylaw 436.

    Renovations and closures

    The following facilities or services will be unavailable from July 01 2020 to October 31 2020 (dates subject to change):
    • Spa tub

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between CAD 15 and CAD 25 per person (approximately)
    • Airport shuttle fee: CAD 71 per person (one-way)
    • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    4.5
    Wonderful
    1,385 reviews
    5 - Excellent
    895
    4 - Good
    398
    3 - Okay
    52
    2 - Poor
    23
    1 - Terrible
    17

    4.7/5

    Cleanliness

    4.6/5

    Staff & service

    4.4/5

    Amenities

    4.6/5

    Property conditions & facilities

    5/5 Excellent

    Stayed 1 night in Sep 2020

    5/5 Excellent

    Stayed 2 nights in Sep 2020

    4/5 Good

    Traveled with partner
    Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
    The location is convenient, but only have limited parking spots. Also, it was a little bit small of the washroom, but overall is a pleasant experience.
    Stayed 2 nights in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Excellent
    Great location and rooms. I will be back
    Stayed 3 nights in Aug 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Sep 2020