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Indoor Spa Tub
Down comforters, desk, laptop workspace, blackout drapes
Down comforters, desk, laptop workspace, blackout drapes
Down comforters, desk, laptop workspace, blackout drapes

Guest reviews

4.3 out of 5 Excellent
1,108 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBanff National Park Information Centre1 min walk
Popular LocationBanff Lake Louise Tourism Bureau1 min walk
Popular LocationCanada House Gallery5 min walk
AirportBanff, AB (YBA)9 min drive

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    About this area

    Banff

    Near a train station, The Elk & Avenue Hotel is in an area with good shopping. Banff Springs Golf Club and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing. Our guests love the hotel's central location.
    View in a map
    Popular Location

    What's nearby

    • Banff National Park Information Centre - 1 min walk
    • Banff Lake Louise Tourism Bureau - 1 min walk
    • Canada House Gallery - 5 min walk
    • Banff Park Museum - 8 min walk
    • Central Park - 8 min walk

    Getting around

    • Banff Station - 6 min walk
    • AirportCalgary Intl. Airport (YYC) - 93 min drive

    Restaurants

    • Farm & Fire – Open daily.
    • Good Earth – Open daily.

    About this property

    The Elk & Avenue Hotel

    Along with a restaurant, this smoke-free hotel has a coffee shop/café and a spa tub. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a microwave in a common area, and concierge services. All 162 rooms offer free WiFi, coffee makers, and LCD TVs with cable channels. Other amenities available to guests include down comforters, free local calls, and ceiling fans.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks available
    Hand sanitizer provided
    This information is provided by our partners.

    Temporary closures

    Some amenities are temporarily unavailable

    Due to COVID-19, some amenities and services are unavailable Fri, Jul 03 - Sat, Oct 31 (dates are subject to change):
    Sauna
    Spa tub

    Property amenities

    Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free nearby parking
    • Limited parking spaces
    • Parking height restrictions apply
    • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM
    • Airport shuttle at scheduled times
    • Ski shuttle nearby

    Food and drink

    • Full breakfast available for a fee daily 8:00 AM–1:00 PM: CAD 14-24 for adults and CAD 10-20 for children
    • 1 restaurant and 1 coffee shop/café

    Things to do

    • Sauna
    • Shopping
    • Spa tub

    Family friendly

    • Dry cleaning service
    • Laundry facilities

    Conveniences

    • ATM/banking services
    • Elevator
    • Front-desk safe
    • Gift shop/newsstand
    • Vending machine

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Ski storage
    • Tour/ticket assistance

    Languages spoken

    • English
    • French

    Business services

    • 2 meeting rooms

    Outdoors

    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to elevator

    More

    • Fireplace in lobby
    • Renovated entire property - June 2016
    • Shared microwave
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Ceiling fan
    • Down comforter
    • Heating
    • Linens

    Bathroom

    • Free toiletries
    • Hair dryer
    • Towels

    Entertainment

    • 37-inch LCD TV
    • Cable channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle

    More

    • Desk
    • Free local calls
    • Laptop-friendly workspace
    • Phone
    • Recycling

    Policies

    Check-in

    Check-in from 4 PM - 2:00 AM
    Early check-in subject to availability
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    Airport shuttle service is available at scheduled times from 6:00 AM to 10:00 PM
    Fees may apply; contact the property in advance to get details
    All persons entering or remaining in the Elk+Avenue Hotel must wear a mask or face covering that covers the nose, mouth, and chin as required pursuant to Town of Banff Bylaw 436.

    Renovations and closures

    The following facilities or services will be unavailable from July 03 2020 to October 31 2020 (dates subject to change):
    • Sauna
    • Spa tub

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: CAD 50 per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between CAD 14 and CAD 24 for adults, CAD 10 and CAD 20 for children (approximately)
    • Airport shuttle fee: CAD 69 per person (one-way)
    • Airport shuttle fee per child: CAD 35 (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    Parking height restrictions apply
    4.3
    Excellent
    1,108 reviews
    5 - Excellent
    523
    4 - Good
    418
    3 - Okay
    112
    2 - Poor
    40
    1 - Terrible
    15

    4.5/5

    Cleanliness

    4.4/5

    Staff & service

    4.1/5

    Amenities

    4.2/5

    Property conditions & facilities

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 3 nights in Sep 2020

    5/5 Excellent

    Traveled with group
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Most impressed
    You couldn’t ask for a better location if you wanted to be close to restaurants, shopping and hiking start off points. The hotel is extremely clean, comfortable and you can’t beat the price, the Farm and Fire Restaurant in the hotel is top notch. We fore sure will be back for a stay
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Traveled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Large rooms ,good beds,quite, good food. Good location to down town,
    Stayed 1 night in Sep 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    good stay
    it was good. better than lots
    Stayed 1 night in Sep 2020

    4/5 Good

    Stayed 1 night in Sep 2020