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Hotel Description

4-star ski hotel with free ski shuttle

Mountain getaway

You'll find Bansko Ski Resort and Vihren within 2 miles (3 km) of this hotel. Bansko Gondola Lift and Holy Trinity Church are also within 2 miles (3 km).

2 outdoor tennis courts

This smoke-free hotel features 2 outdoor tennis courts, a gym, and a restaurant. Enjoy the free ski shuttle and onsite ski storage. There's fun for all ages with a children's pool and a playground, and barbecue grills are available on site.

Villa, 3 Bedrooms, Mountain View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Villa, 2 Bedrooms, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Property Features

After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a sauna. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a coffee shop/cafe on site. This ski hotel also offers ski storage, a children's pool, and outdoor tennis courts. You'll have access to the health club at a partner property. Free self parking is available. The property offers extended parking privileges. This 4-star Bansko hotel is smoke free.

  • 15 guestrooms or units
  • 2 levels
  • 21 buildings
  • Meeting rooms
  • Built in 2009
  • Poolside lounge chairs
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Kitchenette
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free ski shuttle; airport shuttle, area shuttle within 10 km, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Pinerose Resort offers 15 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary bottled water. Rooms open to lanais. These individually decorated accommodations have separate sitting areas. Beds feature Tempur-Pedic mattresses. Accommodations at this 4-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. Flat-screen televisions come with satellite channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • 2 bathrooms
  • Fireplace
  • Private lanai
  • Dining room
  • Sitting area
  • Tempur-Pedic beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Exterior corridor access
  • Heating
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Pegas - Onsite family restaurant. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include outdoor tennis courts, a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Sledding on site
  • Horse riding nearby
  • Playground on site
  • Ice skating nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snow sports gear

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 1:30 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 AM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pinerose Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 AM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bansko Castle
  • Bansko Castle Lodge
  • Bansko Lodge
  • Lodge Bansko
  • "Pinerose" resort
  • Bansko Castle Lodge
  • Pinerose Resort Hotel
  • Pinerose Resort Bansko
  • Pinerose Resort Hotel Bansko
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.