2/10 Terrible
Claire
Jan 10, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the worst hotel experience I have experienced around the world. The staff was rude, impolite, and racist. The worst of all was the manager Daniel. He was rude, racist, and threatened to call the police on me as I was on the phone with Expedia to remove me from the hotel after the housekeeping went through my items twice.
I told him that I did not appreciate how he was speaking to me, and he told me he didn't care. His staff beneath him was just as rude and unhelpful. Emphasis on his staff member Laura.
My room door would not properly lock, and could be opened without a door key. Then they moved me to a smoking room. Then after being moved, the housekeeping went through my things twice. I complained about it multiple times, and they did not care.
PLEASE, do not stay here. You will be in danger, and you will be treated like you are less then. To be treated like I was a criminal was so disheartening, and literally this was the worst hotel I have ever stayed at globally.
DO not stay here. I beg of you.