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4.5 out of 5

"Strongly recommebd that the property manager consider renovating the property. Very outdated and run down. Rusty and broken doors. Uncut lawn. Broken ... " More

By a verified traveler on Mon 11 Nov 2019

Hotel Description

3-star beach hotel near Basseterre Cruise Port

Oceanside stay

Within 2 miles (3 km) of this Basseterre hotel, you'll find Frigate Bay Beach and Frigate Bay. St Kitts Royal Golf Club and Basseterre Cruise Port are also within 3 miles (5 km).

Onsite dining, 2 outdoor pools

2 outdoor pools, 5 restaurants, and a bar/lounge are among this smoke-free hotel's featured amenities. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. WiFi in public areas is free.

Free WiFi, microwaves

In addition to LED TVs with cable channels, the 89 guestrooms offer free WiFi and furnished balconies or patios. Microwaves, hair dryers, and safes are also available.

Garden Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$119* Per night/room Jul 18 - Jul 19

Studio

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Cottage

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Oceanfront Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sugar Bay Club Suites & Hotel ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sugar Bay Club Suites & Hotel

Everyone (2) Couples (1)
4 out of 5
Strongly recommebd that the property manager consider renovating the property. Very outdated and run down. Rusty and broken doors. Uncut lawn. Broken tiles. Just ugly. However, the customer service is exceptional.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Narender

Thank you Esther for taking the time to review your stay with us. We are glad to hear that we have exceeded your service expectations. We are sorry that you had to experience the areas of improvement as aforementioned above and we ensure this all will be resolved at the topmost priority. We would be delighted to welcome you back and hope you will give us another opportunity to make your stay with us a perfect one.

5 out of 5

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jun 29, 2019 by Narender

Thank you for rating us! Looking forward to see you near future.

4 out of 5

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 1, 2019 by Narender

Thank you for rating us! Looking forward to seeing you soon.

4 out of 5

Good value in a good location

Pros: Close restaurants, Free Internet, Quiet
I was first impressed by the spaciousness of the room (the largest I've ever had except suites), which included a full height refrigerator, range and microwave. There was an on-site grocery store which included an adequate selection in every food and sundry category. The hotel's oceanside location was convenient to restaurants, shopping at the nearby Marriott, and a world class golf course. The staff were friendly and accommodating.

Posted by , from Jupiter, FL, USA on Jan 13, 2013

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5 out of 5

This hotel was nice. It was affordable, clean and perfectly located near the beach

Pros: Close restaurants, Quiet, close to the beach, clean
Cons: No free Internet
I loved my stay at Sugar Bay St. Kitts and would certainly visit again and also recommend to friends. It was affordable, clean and perfectly located in walking distance near to the beach.

Posted by , from NYC on Apr 12, 2011

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5 out of 5

Sugar Bay Club is so Sweet!!!

We really enjoyed our stay at Sugar Bay Club. It is a lovely, clean reasonably priced resort with beautifully kept grounds and lovely swimming pools. The room was spacious, cozy and comfortable. And the sounds of the waves from the nearby beach added a nice soothing and relaxed atmosphere to our stay. If ever in St. Kitts again, I will definitely stay at Sugar Bay Club.

Posted by on Jan 3, 2011

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About the Sugar Bay Club Suites & Hotel

Location Basseterre, Basseterre, St. Kitts

Property Features

Sugar Bay Club Suites & Hotel offers its guests 2 outdoor swimming pools and a children's pool. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the family-friendly Sugar Bay Club Suites & Hotel. This 3-star Basseterre hotel is smoke free.

  • 89 guestrooms or units
  • 2 levels
  • 5 dining venues
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Robert L. Bradshaw Intl. Airport (SKB) (5.1 km / 3.1 mi)

Room Amenities

Sugar Bay Club Suites & Hotel offers 89 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies or patios. 32-inch LED televisions come with cable channels. This Basseterre hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • LED television
  • Cable channels
  • Microwave
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:30 AM.

Bombay Blues - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Rituals Coffee House - This coffee shop serves breakfast, lunch, and dinner. Open daily.

Pizza Boys - This café specializes in pizza and serves lunch and light fare. Open daily.

Rituals Sushi - This restaurant specializes in sushi and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sugar Bay Club Suites & Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 20 for adults and USD 20 for children (approximately)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sugar Bay Club
  • Sugar Bay Club Hotel
  • Sugar Bay Club Suites
  • Sugar Bay Club Suites & Hotel
  • Sugar Club Suites
  • Sugar Club Suites Hotel
  • Sugar Bay Club Suites Hotel Frigate Bay
  • Sugar Bay Club Suites Hotel
  • Sugar Bay Club Suites Frigate Bay
  • Sugar Bay Club Suites Hotel Basseterre
  • Sugar Bay Club Suites Basseterre
  • Sugar Bay Club Suites &
  • Sugar Bay Club Suites & Hotel Hotel
  • Sugar Bay Club Suites & Hotel Basseterre
  • Sugar Bay Club Suites & Hotel Hotel Basseterre

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.