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Batam City Hotel

3.0 star property
3-star hotel near Batam Centre Ferry Terminal

Choose dates to view prices

Photo gallery for Batam City Hotel

Spa
Property amenity
Premier Room | Minibar, desk, free WiFi
International cuisine
Junior Suite | Bathroom | Free toiletries, hair dryer, towels
Reviews
7.6

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Komp. Penuin Centre Blok OB No. 1 -7, Batam, Batam Island, 29211
  • Popular LocationBCS Mall4 min walk
  • Popular LocationGrand Batam Mall11 min walk
  • Popular LocationNagoya Hill Mall18 min walk
  • AirportBatam Batu Besar (BTH-Hang Nadim)23 min drive

Room options

View all photos for Executive Room

Executive Room | Minibar, desk, free WiFi

Executive Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive

Grand Executive | Minibar, desk, free WiFi

Grand Executive

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite

Grand Suite | Minibar, desk, free WiFi

Grand Suite

  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room

Premier Room | Minibar, desk, free WiFi

Premier Room

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Room amenity

Deluxe Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, desk, free WiFi

Junior Suite

  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Minibar, desk, free WiFi

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, desk, free WiFi

Junior Suite

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Premier Room

Minibar, desk, free WiFi

Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Junior Suite

Minibar, desk, free WiFi

Grand Junior Suite

  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Grand Executive Room

Minibar, desk, free WiFi

Grand Executive Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Batam

In Batam .Within a 15-minute walk of the hotel, you'll find Grand Batam Mall and BCS Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

What's nearby

  • BCS Mall - 4 min walk
  • Grand Batam Mall - 11 min walk
  • Nagoya Hill Mall - 18 min walk
  • Harbour Bay Ferry Terminal - 6 min drive
  • Batam Centre Ferry Terminal - 7 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • Baresto Cafe - 2 min walk
  • Pelangi Kopitiam - 3 min walk
  • Kopitiam Long Shu Siah - 2 min walk
  • Kangen Café - 5 min walk
  • Kedai Kopi Harapan Baru - 1 min walk

About this property

Batam City Hotel

3-star hotel near Batam Centre Ferry Terminal
Batam City Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. The business-friendly Batam City Hotel also features spa services, a garden, and concierge services. Self parking is free.

This 3-star Batam hotel is smoke free.

  • 79 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2014
  • Breakfast available (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Batam City Hotel offers 79 accommodations with minibars and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Batam City Hotel
Batam City Hotel Indonesia
Batam City Hotel Hotel
Batam City Hotel Batam
Batam City Hotel Hotel Batam

Frequently asked questions

How close is Batam City Hotel to the airport?

Batam City Hotel is 10.6 mi (24-min drive) away from the Batam Batu Besar (BTH-Hang Nadim) airport, the closest popular airport to the property.

Does Batam City Hotel have an airport shuttle?

Batam City Hotel offers a free airport shuttle.

How close is Batam City Hotel to the beach?

This hotel is 16.2 mi (38-min drive) from Nongsa Beach.

Does Batam City Hotel offer free breakfast?

Yes, Batam City Hotel offers free breakfast.

Is there a casino at Batam City Hotel?

No, there is no casino at this hotel.

What time is check-in at Batam City Hotel?

Check-in begins at 2:00 PM.

Is there free parking at Batam City Hotel?

This hotel offers free self parking.

Does Batam City Hotel have a pool?

Batam City Hotel does not have a pool.

Does Batam City Hotel have a restaurant?

Batam City Hotel is home to Edelweiss, which features international cuisine.

Does Batam City Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Batam City Hotel to downtown Batam?

Batam City Hotel is 0.6 mi away from Lubuk Baja.

Batam City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 54 reviews" "
Rating 8 - Good. 24 out of 54 reviews" "
Rating 6 - Okay. 15 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice short getaway
Stayed at new wing of Batam City Hotel. Walking distance to most of the eateries I wanted to go to. Most importantly, it is just next to the massage parlour I enjoyed going to. BCS is just aright across the road after passing thru' a short lane. Of course if you are looking for a resort and beach experience, this is not the place.
Stayed 2 nights in Jun 2017

8/10 Good

Chee Khim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good except breakfast and no free gym and no Swimming pool. Breakfast too limited food type.
Stayed 2 nights in Jun 2017

4/10 Poor

Jacq, SG

Liked: Room comfort
Disliked: Staff & service
Staff made mistake and put blame on guest
Indonesian friend brought friend and i to hotel check in, asked to wait n then i showed her online reservation details... I repeated request for 2 beds n late check out if possible. She then gave us room key, went to room but key card not working, had to call staff up n saw that room had a queen n a single bed. Did not think too much about it. Next morning received call in room that we were given wrong room n staff insisted we asked for 2 double beds as we had 3 people and that soecific room number n wanted to forfeit my deposit. I argued that they did not leave note in room when we were out to resolve issue after we came back as they said they tried calling room but no answer. After my argument that staff saw reservation details n yet accused me of asking for double beds n room number, manager told me then she will get staff to pay but that next time it will be charged. This accusation and attitudes of hotel front desk staff is totally unacceptable n left a very bad impression that even my indonesian friend said she will ask friends to not stay in this hotel as initially she thought we had a very nice room... Restaurant staff are friendly but definitely not the front desk staff as even as i checked out, the lady manager told me that next time the deposit will be forfeited if it happens again.... This is really bad bad staff attitude!!!!!

8/10 Good

Xeria, Singapore

Liked: Staff & service, room comfort
Nice hotel near to BCS mall
Everything was good except for the water temperature for shower, the water can get very hot and very cold suddenly, so pls dont not put the shower near your body, test before you shower.

2/10 Terrible

usn sailor, tn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
I have traveled to many countries and stayed at many hotels this is by far the worst hotel that i have ever stayed. And the service was horrendous. Lesson learned

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
nice room...good breakfast....good location...room spacious and cleaned...courteous hotel staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It a clean hotel
I am stay there few times, it good location and free shuttle one way.

10/10 Excellent

Eros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort