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Hotel Description

5-star luxury hotel near Harbour Bay Ferry Terminal, connected to a shopping center

In entertainment district

Stay at this Batam hotel and you'll be within half a mile (1 km) of Harbour Bay Ferry Terminal and 2 miles (3 km) of Nagoya Hill Mall. Also, Grand Batam Mall is within 3 miles (5 km) and Maha Vihara Duta Maitreya Temple is within 6 miles (10 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. You'll appreciate the 24-hour gym, bar/lounge, and coffee shop.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$167* Per night/room Oct 4 - Oct 5

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Non Smoking (M Club)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Property Features

Batam Marriott Hotel Harbour Bay offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. The luxury Batam Marriott Hotel Harbour Bay also features a garden, concierge services, and laundry facilities. An airport shuttle during limited hours is available for a fee. Parking is available for a fee.

  • 1 building
  • 216 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 2020
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Batam Marriott Hotel Harbour Bay offers 216 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Goji Kitchen+Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Mill&Co - This café serves light fare only. Open daily.

Altitude - Overlooking the ocean, this cocktail bar specializes in Asian cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby
  • Parasailing nearby
  • Motor boating nearby
  • Fishing nearby
  • Kayaking nearby
  • Swimming nearby

Spa Services

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Body treatments
  • Number of treatment rooms 4
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Batam Marriott Hotel Harbour Bay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in is available. Individually-wrapped food options are available through room service.

  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 380000 for adults and IDR 190000 for children
  • Airport shuttle fee: IDR 215000 per vehicle (one-way, maximum occupancy 0)
  • Self parking fee: IDR 25000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Batam Marriott Harbour Batam
  • Batam Marriott Hotel Harbour Bay Hotel
  • Batam Marriott Hotel Harbour Bay Batam
  • Batam Marriott Hotel Harbour Bay Hotel Batam

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions