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"Staff was friendly courteous and helpful to the needs I needed " More

By a verified traveler on Tue 06 Mar 2018

Hotel Description

Baton Rouge hotel in Mid City South area

In Baton Rouge

Your stay at this Mid City South hotel places you within 2 miles (3 km) of Corporate Square Mall and Nairn Drive Park. Bon Carre Business Center and Theatre Baton Rouge are also within 3 miles (5 km).

Round-the-clock service

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 101 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77* Per night/room Jun 6 - Jun 7

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America - Baton Rouge - Citiplace ratings based on 15 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America - Baton Rouge - Citiplace

Everyone (8) Family (2)
5 out of 5

Posted by on Mar 24, 2021

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4 out of 5

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 22, 2020 by Hotel Management

We are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management

1 out of 5
Would like my money back. Place was terrible. Suited for no one, needs to be burned down and something new rebuilt.

Posted by , from United States on Jun 6, 2020

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Comment from Hotel Management

Jun 7, 2020 by Hotel Management

Laka, we are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We have shared your feedback with our management team and will take the appropriate steps to ensure a better experience going forward. We truly hope you will give us another chance in the future to prove that we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management

1 out of 5
It appeared that it was understaffed. Our rooms were filthy and cockroaches were present. One room had no remote, unserviceable phone, and bedside lighting was broken. When switching rooms the staff was to bring us a new set of keys for the new room and forgot. Went to get keys at desk and she was on her personal phone talking. Not a secure way to check out just leave card keys on desk, at which anyone can take and have access to rooms.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 8, 2019 by Hotel Management 

Thank you for being our guest. We apologize for the cleanliness issue you experienced at your initial room. We have procedures in place to keep such mistakes from happening, and these procedures will be reviewed with our housekeeping team to make sure they are being followed each and every time a room is cleaned. Also, our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We are also sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We will share your concern with the team so that such instances are not repeated. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management

1 out of 5
This property was needs an upgrade ..jjjsisjkxkkwnsx

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Hotel Management

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

3 out of 5

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 29, 2018 by Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

1 out of 5

Don't do it.

Pros: price
Cons: cleanliness and night auditor needed
Location: Location is great, room does not
Mattress was hard, bed linens awful. One of the face towels had mold on it. Looks like the ceiling had a water leak. Bath tub wasn't clean, hair on the shower head. something on side of the tub. Someone was smoking during the night, I can't blame that on the hotel. However I was not impressed. In this area of the city I would think the room was much better. Ughghgh

Posted by , from Baton Rouge on Apr 2, 2018

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Comment from Hotel Management

Apr 4, 2018 by Hotel Management

Glenda, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management

5 out of 5

Nice hotel

Staff was friendly courteous and helpful to the needs I needed

Posted by , from Ville Platte LA on Mar 6, 2018

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Comment from Hotel Management

Mar 7, 2018 by Hotel Management

Dyer, thank you for staying at Extended Stay America. We are delighted to read you received an excellent service offered by our staff and that you had an enjoyable stay. On behalf of everyone here, we would love to welcome you back soon. Sincerely, Hotel Management

3 out of 5

Day vs night

Day staff were terrific, and went out of their way to allow me an early check-in. Friendly, professional, courteous, respectful. The person working the desk at night, though, appeared to have friends visiting and hanging out in the lobby (could have been long-stay guests) who were speaking vulgarly (finding prostitutes on Craig's list), and heard in my room halfway down the hall from front desk. This clerk was standing with them during this conversation. Also, my request for room cleaning (at option 1 cost) was lost and was not honored. Room itself not great, but not bad for the price.

Posted by on Jul 1, 2017

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Comment from Hotel Management

Jul 5, 2017 by General Manager

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

3 out of 5
The hotel clerk gave my room key to my exhusband without his name being on the reservation!

Posted by on May 6, 2017

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Comment from Hotel Management

May 8, 2017 by General Manager

Thank you for the review. I am glad to see that overall you had a wonderful stay. However I apologize for the service issue you encountered and for the inconvenience it caused. I will be working with my team to make sure such mistakes are not repeated. We appreciate your business and hope you will be back to see us on your next trip to the area. Sincerely, General Manager

About the Extended Stay America - Baton Rouge - Citiplace

Location 6250 Corporate Blvd, Baton Rouge, LA 70809

Property Features

Extended Stay America - Baton Rouge - Citiplace offers its guests coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Public spaces have free WiFi. This Baton Rouge hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • Built in 2001
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Baton Rouge Metropolitan Airport (BTR) (18.5 km / 11.5 mi)

Room Amenities

Extended Stay America - Baton Rouge - Citiplace offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rafting nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Baton Rouge
  • Extended Stay America Baton Rouge Citiplace
  • Extended Stay America Citiplace
  • Extended Stay America Citiplace Hotel
  • Extended Stay America Citiplace Hotel Baton Rouge
  • Extended Stay America Baton Rouge Citiplace Aparthotel
  • Extended Stay America Citiplace Aparthotel
  • Extended Stay Baton Rouge
  • Baton Rouge Extended Stay
  • Extended Stay America Baton Rouge Citiplace Hotel
  • Extend Stay America Citiplace
  • Extended Stay America - Baton Rouge - Citiplace Hotel
  • Extended Stay America - Baton Rouge - Citiplace Baton Rouge

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.