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"It was ok but if I had the choice I probably would not stay there again. " More

By a verified traveler on Sun 16 Feb 2020

Hotel Description

Hotel perfectly located for exploring Beaufort

City center stay

Within 2 miles (3 km) of this Beaufort hotel, you'll find St. Helena's Episcopal Church and USCB Center for the Arts. University of South Carolina-Beaufort and Bay Street are also within 2 miles (3 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, cable TV

The 150 guestrooms have TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and safes.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Quality Inn At Town Center ratings based on 27 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn At Town Center

Everyone (9) Couples (1) Family (5)
3 out of 5
It was ok but if I had the choice I probably would not stay there again.

Posted by on Feb 16, 2020

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1 out of 5
The first room I received had a horrible mold smell. I pulled the sheets away and found small black specks/debris in the seams of the mattress (google what that’s an indicator of). They moved me to a new room, however it was not much better. The furniture in the new room was damaged in several areas, it was not very clean, and multiple people came to my door during the night thinking one of their friends was in my room. When I checked in I told the desk clerk that it was important that I have good Wi-Fi since I needed to complete some critical business; she assured me that I’d have solid Wi-Fi. The promised Wi-Fi connection unfortunately was virtually non-existent and I was unable to use the internet—I went to a local restaurant that had Wi-Fi. Whoever maintains this place is doing a very poor job. Stairwells are dirty, breezeway was unlit and spooky at night, room doors are grimy and the entire place needs a renovation. Elevator is scary--it is very dirty and in poor condition. The photo of the bedrooms on the ad does not come anywhere close to what this place looks like--it is old and run down. The breakfast looked unappealing; I did not eat and went to a restaurant.

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 8, 2019 by GM

I apologize on behalf of everyone at Quality Inn. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improve the way our staff

3 out of 5
No WiFi,air conditioner was quit load and TV placement was just STUPID! So low on a dresser it was hard to see from the bed and set up so there was nowhere else to see it from. A desk operator would not or could not answer a phone.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 10, 2019 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

5 out of 5
We liked the location and neighborhood. The hotel was better than average for its class. Good breakfast.

Posted by on Jul 9, 2019

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1 out of 5
I did not like being on 4th floor in the back oc hotel outside very dirty, elevator dirty. Breakfast lousy, no microwave in room. Request rm near elavator hot rm. In middle of balcony, first night called front desk no answer, tv cut off automatically you have to get up to trun back on, noise AC.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 6, 2019 by GM

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4 out of 5
Staff was very accomodating. We booked a single double bed on the 3rd floor. Asked if there were any ground floor rooms available and was given a king size room.

Posted by on Apr 21, 2019

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Comment from Hotel Management

May 11, 2019 by GM

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback

5 out of 5
Pets welcome!!! Staff was very nice and helpful. Room was very comfortable.

Posted by on Mar 23, 2019

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Comment from Hotel Management

Mar 27, 2019 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Huntington General Manager Quality Inn at Town Center

5 out of 5
The staff here were extremely friendly after my very long day on the road. They quickly got me into a quiet room. When it came time for check out all I had to do was make a simple call to the front desk and they took care of the rest! Will definitely stay again in the future!

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 21, 2019 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Huntington General Manager Quality Inn at Town Center

1 out of 5
Roaches everywhere I will not recommended Staff friendly and cordial

Posted by on Dec 9, 2018

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Comment from Hotel Management

Dec 13, 2018 by GM

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jeff Huntington General Manager Quality Inn at Town Center

3 out of 5
Check in was fine. Staff was friendly. Room was not top notch clean. We saw a few roaches and hair in the shower

Posted by , from Sc on Oct 8, 2018

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Comment from Hotel Management

Oct 15, 2018 by GM

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jeff Huntington General Manager

Property Features

Quality Inn At Town Center offers its guests a fitness center and a seasonal outdoor pool. There's a coffee shop/café on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. The business-friendly Quality Inn At Town Center also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this Beaufort hotel.

  • 150 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Coffee shop
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Savannah, GA (SAV-Savannah - Hilton Head Intl.) (72 km / 44.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn At Town Center offers 150 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Town Center
  • Quality Inn Town Center Beaufort
  • Quality Town Center
  • Quality Town Center Beaufort
  • Quality Inn At Town Hotel Beaufort
  • Quality Inn Beaufort
  • Quality Inn At Town Center Hotel
  • Quality Inn At Town Center Beaufort
  • Quality Inn At Town Center Hotel Beaufort

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.