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5.0 out of 5

"I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availa ... " More

By a verified traveler on Thu 30 Jan 2020

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Hotel Description

Family-friendly upscale hotel with 4 restaurants

Broumana retreat

You'll be within 9 miles (15 km) of Le Mall Sin El Fil and 12 miles (20 km) of Zaitunay Bay with a stay here. Also within 9 miles (15 km) are Waves Aqua Park and Souk Zalka.

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Families will appreciate the arcade/game room, onsite laundry facilities, and supervised childcare. Enjoy a meal from the restaurant and perks like free WiFi.

Free WiFi, balconies

In addition to TVs with satellite channels, the 164 guestrooms offer free WiFi and balconies. Other amenities include 24-hour room service, minibars, and free newspapers.

Grand Hills, a Luxury Collection Hotel & Spa, Broumana ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hills, a Luxury Collection Hotel & Spa, Broumana

Everyone (1) Family (1)
5 out of 5
I always try to stay at this hotel. One of my top favorite. Great Hotel with Great views. Friendly, helpful and engaging staff. (No bar service availability in winter months but other amenities make up for that.)

Posted by , from New Jersey on Jan 30, 2020

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5 out of 5

Posted by on Jan 10, 2020

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About the Grand Hills Hotel & Spa

Location Charkieh Main Road, Broumana, Matn 1204

Property Features

Grand Hills Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A health club, a sauna, and spa services are also featured at the luxury Grand Hills Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Broumana hotel is smoke free.

  • 164 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Beirut (BEY-Rafic Hariri Intl.)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hills Hotel & Spa offers 164 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Broumana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Pool Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Fitness classes on site

Spa Services

Grand Hills Spa has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 23
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 02:00 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Hills Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No pets or service animals allowed
  • Cash or credit card deposit required
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 33 per person (approximately)
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Valet parking fee: USD 13.3 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hills Broumana
  • Grand Hills Hotel
  • Grand Hills Hotel Broumana
  • Hotel Grand Hills
  • Grand Hills Luxury Collection Hotel Broumana
  • Grand Hills Luxury Collection Hotel
  • Grand Hills Luxury Collection Broumana
  • Grand Hills Luxury Collection
  • Grand Hills Hotel & Spa Hotel
  • Grand Hills Hotel & Spa Broumana
  • Grand Hills Hotel & Spa Hotel Broumana
  • Grand Hills a Luxury Collection Hotel Spa Broumana

You should know

  • Grand Hills Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.