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"We stay here every year and really couldn't be happier. the housekeeping staff is excellent! " More

By a verified traveler on Sat 01 Jul 2017

Hotel Description

Enjoy free buffet breakfast at this New Buffalo hotel

In New Buffalo

You'll find New Buffalo Public Beach and Whittaker Woods Golf Course within 3 miles (5 km) of this hotel. Also, Galien River County Park is within 3 miles (5 km) and Hesston Steam Museum is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and a casino shuttle.

Free WiFi, flat-screen TVs

The 80 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. Free newspapers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Feb 23 - Feb 24

Hotel Choice

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites New Buffalo ratings based on 19 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites New Buffalo

Everyone (12)
5 out of 5

Posted by on Oct 3, 2019

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3 out of 5
Fairly old carpet, room was not clean, food was not good at all, they used all disposable plates, forks and silverware which is profit over environment. Think about how much trash they put on the dumps for our children and the pollution to creat it!!😢😡☹️ Travelocity made it look like we reserved a King bed for our 25th anniversary stay but was not available. Travelocity saved very little money, I suggest going through the hotel, for chump change you know what you get and can cancel w/o paying more. We received they wrong bed and the staff just shrugged, not empathy.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 17, 2019 by .

Standard hotel choice rooms are subject to availability and it does state that the room type preferred is not guaranteed when doing that particular type of booking. A king sized room was not actually booked it was a hotel choice standard room booking. Hotel was sold out and a king was not available to give the guest.

5 out of 5

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 27, 2019 by Sara AGM

We are glad you enjoyed your recent stay. We value your feedback.

3 out of 5
Breakfast staff had a hard time keeping the food in stock at the self serve buffet when there was a few people in the area and some staff at breakfast was not so friendly. The hot tub had no bubbles just a small swirling of water but it was clean and hot. The pool was clean. Overall the hotel was clean and not to bad but I would not rate it more then a 3.5

Posted by on Jan 7, 2019

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5 out of 5
Great stay. Nice clean rooms. Very pleased all together.

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 19, 2018 by Sara C. AGM

We are glad you enjoyed your stay with us. Come visit us again soon.

5 out of 5
The room was very comfortable, hotel staff was very friendly.

Posted by , from Indiana on Nov 26, 2018

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Comment from Hotel Management

Dec 19, 2018 by Sara AGM

We are glad you enjoyed your stay with us. Come visit us again soon.

3 out of 5
Hotel had convenient location. Rooms were clean. The Queen rooms, however, did not have mini fridges. They also did not have USB connections to charge electronics. The breakfast had a nice variety but was a typical "free" breakfast.

Posted by , from IL on Oct 15, 2018

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Comment from Hotel Management

Oct 26, 2018 by Front Desk

Standard rooms with two queen beds do not come with a fridge. Only larger king rooms and king suites come with a fridge.

4 out of 5

It's a nice quiet hotel, close to downtown and the

Pros: Clean, quiet, close to everything.
Cons: For the price, nothing that I can think of.
Location: Close to dining, beaches, shopping and the Red Arrow Highway.
We stay here every year and really couldn't be happier. the housekeeping staff is excellent!

Posted by , from Pekin, Illinois on Jul 1, 2017

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5 out of 5

Awesome stay!!!!!

My husband and I stayed here to celebrate our 28th and 30th wedding anniversary instead of the casino hotel because of the affordable price. This hotel and it's rooms are very clean. The staff is nice and accommodating. The beds are so comfortable and the free breakfast is delicious. They even allowed us to take a late check out. We loved it!!!!!

Posted by on Feb 15, 2017

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1 out of 5

stay elsewhere!!!

It was the noisiest place I have ever stayed. It was bad!!! Also I left a few tops in the dresser which I called about that same day and they said they did not find them. So their housekeeping staff are not trustworthy because they denied finding them. They did not rent the room out before I called about my items so I know someone kept them. I was very disappointed. I definitely would not trust them to clean my room.

Posted by , from New Buffalo on Nov 30, 2015

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About the Holiday Inn Express & Suites New Buffalo

Location 11500 Holiday Dr, New Buffalo, MI 49117

Property Features

Holiday Inn Express & Suites New Buffalo offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available. The business-friendly Holiday Inn Express & Suites New Buffalo also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available. This New Buffalo hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: New Buffalo Station (2.5 km / 1.5 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites New Buffalo offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 9:30 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.