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4.0 out of 5

"The woman that checked us in was awsome! The breakfast sucked! And i mean SUCKED! Thankfully there was a mcdonalds right outside the front door. The g ... " More

By a verified traveler on Thu 08 Jul 2021

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Hotel Description

Enjoy free breakfast at this New Buffalo hotel

In New Buffalo

You'll find New Buffalo Public Beach and Whittaker Woods Golf Course within 3 miles (5 km) of this hotel. Lake Michigan and Four Winds Casino New Buffalo are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Flat-screen TVs

The 80 guestrooms offer flat-screen TVs with cable channels, along with coffee/tea makers and free local calls. Other amenities include hair dryers and ironing boards.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Nov 1 - Nov 2

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Wet Bar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Mobil Rll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites New Buffalo, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites New Buffalo, an IHG Hotel

Everyone (12) Couples (2) Family (1)
5 out of 5
The woman that checked us in was awsome! The breakfast sucked! And i mean SUCKED! Thankfully there was a mcdonalds right outside the front door. The girl that served us the sucky breakfast was VERY rude. The room was very expensive about $300 but it was 4th of july weekend and we were lucky to to have it. The room was very clean the hotel was very quite the tv didnt work and there wad no microwave in the room to warm up the mcdonalds. The location was great a mile from the casino and about 2 or 3 miles from all the rest. I did not mind staying here it was fine but i probably would stay somewhere else next time.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 13, 2021 by Hotel staff

The hotel does have a guest use microwave right by the elevator. Rooms with two queen beds do not come with a fridge or microwave.

4 out of 5
No pool and because of covid had to take breakfast back to room

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 16, 2021 by Hotel staff

The hotel follows safety guidelines suggested by the local health department and the CDC for all guests safety. We cannot have groups gathering in the breakfast area due to capacity limits.

5 out of 5
Check in was easy. The location was convenient. Free breakfast items were easily placed in a bag.

Posted by on Jan 17, 2021

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Comment from Hotel Management

Jan 26, 2021 by Sara C. AGM

We are glad you enjoyed your stay. Come visit us again soon.

5 out of 5

Posted by on Oct 3, 2019

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3 out of 5
Fairly old carpet, room was not clean, food was not good at all, they used all disposable plates, forks and silverware which is profit over environment. Think about how much trash they put on the dumps for our children and the pollution to creat it!!😢😡☹️ Travelocity made it look like we reserved a King bed for our 25th anniversary stay but was not available. Travelocity saved very little money, I suggest going through the hotel, for chump change you know what you get and can cancel w/o paying more. We received they wrong bed and the staff just shrugged, not empathy.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 17, 2019 by .

Standard hotel choice rooms are subject to availability and it does state that the room type preferred is not guaranteed when doing that particular type of booking. A king sized room was not actually booked it was a hotel choice standard room booking. Hotel was sold out and a king was not available to give the guest.

5 out of 5

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 27, 2019 by Sara AGM

We are glad you enjoyed your recent stay. We value your feedback.

3 out of 5
Breakfast staff had a hard time keeping the food in stock at the self serve buffet when there was a few people in the area and some staff at breakfast was not so friendly. The hot tub had no bubbles just a small swirling of water but it was clean and hot. The pool was clean. Overall the hotel was clean and not to bad but I would not rate it more then a 3.5

Posted by on Jan 7, 2019

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5 out of 5
Great stay. Nice clean rooms. Very pleased all together.

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 19, 2018 by Sara C. AGM

We are glad you enjoyed your stay with us. Come visit us again soon.

5 out of 5
The room was very comfortable, hotel staff was very friendly.

Posted by , from Indiana on Nov 26, 2018

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Comment from Hotel Management

Dec 19, 2018 by Sara AGM

We are glad you enjoyed your stay with us. Come visit us again soon.

3 out of 5
Hotel had convenient location. Rooms were clean. The Queen rooms, however, did not have mini fridges. They also did not have USB connections to charge electronics. The breakfast had a nice variety but was a typical "free" breakfast.

Posted by , from IL on Oct 15, 2018

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Comment from Hotel Management

Oct 26, 2018 by Front Desk

Standard rooms with two queen beds do not come with a fridge. Only larger king rooms and king suites come with a fridge.

About the Holiday Inn Express & Suites New Buffalo, an IHG Hotel

Location 11500 Holiday Dr, New Buffalo, MI 49117

Renovations + Closures

The following facilities or services will be unavailable from June 20 2021 to December 31 2021 (dates subject to change):

  • Daily housekeeping

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites New Buffalo, an IHG Hotel also features an indoor pool, laundry facilities, and a front desk safe. Self parking is free. This New Buffalo hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: New Buffalo Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites New Buffalo, an IHG Hotel offers 80 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Car required
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel New Buffalo
  • Holiday Inn Express New Buffalo
  • New Buffalo Holiday Inn Express
  • Holiday Inn Express New Buffalo Hotel
  • Holiday Inn Express New Buffalo
  • Hotel Holiday Inn Express & Suites New Buffalo New Buffalo
  • New Buffalo Holiday Inn Express & Suites New Buffalo Hotel
  • Hotel Holiday Inn Express & Suites New Buffalo
  • Holiday Inn Express & Suites New Buffalo New Buffalo
  • Holiday Inn Express Suites New Buffalo
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Holiday Express New Buffalo
  • Holiday Inn Express Suites New Buffalo
  • Holiday Inn Express & Suites New Buffalo, an IHG Hotel Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.