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4.3 out of 5

"Very clean room at a great price! We have stayed in this hotel on other occasions and will stay again. " More

By a verified traveler on Sun 27 Dec 2020

Hotel Description

Hotel near Walmart Headquarters in Bentonville

City center stay

Within 2 miles (3 km) of this Bentonville hotel, you'll find Horsebarn Trailhead and Scottsdale Center. Walmart Headquarters and Tiger Stadium are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 83 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with digital channels. Coffee/tea makers, free local calls, and safes are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$57* Per night/room Jan 24 - Jan 25

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Castlerock Inn & Suites ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Castlerock Inn & Suites

Everyone (8) Couples (1) Family (4)
5 out of 5
Very clean room at a great price! We have stayed in this hotel on other occasions and will stay again.

Posted by on Dec 27, 2020

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5 out of 5

Posted by on Oct 18, 2020

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4 out of 5
Location, price. Comfortable beds decent lighting, quiet

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 29, 2019 by Christina

Thanks so much for your good review, we appreciate you

5 out of 5
Very clean nice staff easy check in and great breakfast in the morning beds are comfortable I would definitely stay here again

Posted by on May 9, 2019

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Comment from Hotel Management

May 21, 2019 by Christina

Thanks so much for the great review and we hope to see you again

3 out of 5
Stay was alright. My only complait is the amount of children running around like a pack of animals unattended. Not the staffs fault but it happened.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 2, 2019 by Christina

We do apologize for the children of all the sports teams and hope that we will see you again in your travels

4 out of 5
The staff is very helpful. The rooms were very comfortable. I would stay their again.

Posted by , from AR on May 16, 2018

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Comment from Hotel Management

May 16, 2018 by Christina

From the staff we want to thank you for the good review and hope to see you again in your future travels

3 out of 5

Clean, but handicap issue

Pros: liked the clean entry, friendly staff, the in room coffee, and the spacious room.
Cons: I would have liked a sign to explain the hot tub was not in use and the correct shower seat for ADA bathroom in place before it is needed...
Location: Bentonville/ Rogers has so much to see and do. We went to Crystal Bridges for the weekend. The AMP is close.
Room was very clean, spacious, and bed comfortable. Musty at first, but with ac the room dried out. Handicap chair was the wrong size for bath tub shower and a safety concern. And I had been looking forward to the hot tub yet it had a hole and was unavailable. Breakfast is wonderful. So make it what you wish. If I had only wanted a clean room for the night and a great breakfast, it was worth the expense.

Posted by , from Branson on Jul 21, 2017

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Comment from Hotel Management

Jul 24, 2017 by Christina

Thank you for taking a moment to review our hotel. I apologize for the inconvenience of the hot tub being down for refurbishing, but it is up and running beautifully now. I want you to know all issues have been addressed and we hope to see you again in your travels so you can fully enjoy what our hotel can offer. We appreciate you

5 out of 5

Great experience!!

Everything was great about our stay. The room was nice, staff was very friendly, breakfast was very good and again the staff was so accomadating.

Posted by on May 22, 2017

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Comment from Hotel Management

Jun 16, 2017 by Christina

Thank you so much for your great review I will share this with our staff who work hard to make sure all our guests are comfortable and happy during their stay away from home.

4 out of 5

comfortable, clean, friendly.

Pros: The location worked well with our itinerary, and the price was reasonable.
Location: We spent the afternoon at the Crystal Bridges Museum, checked in at the hotel, unpacked the car, refreshed, went to dinner at Logan's steakhouse.
From the front desk personnel to the breakfast buffet personnel to the housekeeping staff, everyone was exceptionally friendly, helpful, and smiles were evident. So nice to see. The room was very comfortable, very clean, and provided us a restful night.

Posted by on Feb 27, 2017

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Comment from Hotel Management

Mar 1, 2017 by Christina

Thank you for your good review. We appreciate you!

5 out of 5

Great hotel with all you need

The room was a good size and had lots of amenities. I love all the lamps and all of the electrical outlets to accommodate our needs. The staff was over the top friendly and helpful. The breakfast was good. The location is easy with great excess ability. We will stay here again when in the area.

Posted by , from Arkansas on Dec 28, 2016

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Comment from Hotel Management

Feb 14, 2017 by Christina

Thank you so much for your great review and we look forward to seeing you again!

About the Best Western Plus Castlerock Inn & Suites

Location 501 SE Walton Boulevard, Bentonville, AR 72712

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool
  • Spa tub

The following facilities are closed on Sunday and Monday:

  • Indoor pool
  • Spa tub

Property Features

Best Western Plus Castlerock Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The business-friendly Best Western Plus Castlerock Inn & Suites also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Bentonville hotel is smoke free.

  • 83 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Northwest Arkansas Regional Airport (XNA) (18.7 km / 11.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Castlerock Inn & Suites offers 83 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Best Western Castlerock
  • Best Western Plus Castlerock
  • Best Western Plus Castlerock Bentonville
  • Best Western Plus Castlerock Inn
  • Best Western Plus Castlerock Inn Bentonville
  • Bentonville Best Western
  • Best Western Bentonville
  • Best Western Plus Castlerock Inn Suites
  • Best Plus Castlerock & Suites
  • Best Western Plus Castlerock Inn & Suites Hotel
  • Best Western Plus Castlerock Inn & Suites Bentonville
  • Best Western Plus Castlerock Inn & Suites Hotel Bentonville

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.