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4.4 out of 5

"THE ROOM WAS CLEAN AND COMFORTABLE AND WELL LAID OUT. " More

By a verified traveler on Tue 08 Sep 2020

Hotel Description

3-star hotel near Crystal Bridges Museum of American Art

In Bentonville

Within 3 miles (5 km) of this Bentonville hotel, you'll find Crystal Bridges Museum of American Art and The Walmart Museum. Walmart Headquarters and Museum of Native American History are also within 6 miles (10 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the fitness center and free buffet breakfast each morning.

Soaking tubs, WiFi

Boasting deep soaking bathtubs, the 112 guestrooms also offer WiFi and flat-screen TVs. Other amenities include refrigerators, microwaves, and premium bedding.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room Jan 27 - Jan 28

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Bentonville ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Bentonville

Everyone (18) Couples (2) Family (3)
2 out of 5

Posted by on Sep 19, 2020

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Comment from Hotel Management

Sep 21, 2020 by General Manager

Thank you for taking the time to complete a review regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5 out of 5
THE ROOM WAS CLEAN AND COMFORTABLE AND WELL LAID OUT.

Posted by , from WILLARD MO on Sep 8, 2020

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Comment from Hotel Management

Sep 11, 2020 by General Manager

Thank you very much for your review of your recent stay at the Comfort Inn. This is the type of review that we love to have. It means we have exceeded your expectations and have provided you with an enjoyable experience. Our team prides themselves with the opportunity to provide that quality customer service, which our guests expect. Your review will encourage the team to continually excel in providing exceptional personal service. Thank you so much for your kind words, all the best and see you soon! Warm regards!

2 out of 5
They have a great indoor pool, but it is closed for "maintenance". That should have been disclosed at booking, otherwise I would have booked a different hotel.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 13, 2019 by Deb

Sorry to disappoint you during your stay. Sometimes these things are unpredictable and doesn't give us much notice to disclose to our guests that have not arrived. We thank you for your stay and hope to see you again soon! Kind Regards, Debra Weirich General Manager

5 out of 5
Everyone was so friendly and helpful throughout our stay!

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 6, 2019 by Deb

Thank you so much for your rating and response. We hope to see you again soon! Kind Regards, Debra Weirich

4 out of 5
I really loved the walk in shower and the configuration of the room.

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 29, 2019 by Deb

We thank you for your response. We value your comments as they help us to improve services. Thanks again for your stay and we hope to see you again soon! Kind Regards, Debra Weirich General Manager

4 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Deb

Thank you for your response to our online survey. We value your comments and score because we use them to improve our services. We thank you again for staying with us and we hope to see you again soon! Kind Regards, Debra Weirich

5 out of 5
Very nice hotel, the rooms were very well appointed. I would stay there again!!!

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 3, 2019 by Deb

We thank you for completing our online survey. We use your comments to improve our service. We thank you again for your visit and we hope to see you again soon! Kind Regards, Debra Weirich

4 out of 5
The lighting in the bathroom was terrible. It was very difficult to see to put your make up on. The room was spacious. The choices of beverages in the "club" were not the best.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 14, 2019 by Debra

Thank you for your comments. We strive for excellence at our hotel and depend on our guests to help us improve. I will talk to the Vendor Club bartender about improving her choices in the club. I'll take a look at the lights and see what we can do to fix that. Kind Regards. Debbie Weirich General Manager

3 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Aug 13, 2019 by debra

Thank you for your comments. We at Comfort Inn strive for excellence. We depend on guests like you to help is with that effort. Thanks for your stay, we look forward to seeing you again. Kind Regards, Debra Weirich General Manager

4 out of 5
None, except that I was taxed, despite presenting documents of tax exempt.

Posted by , from Jamaica, Queens NY on May 27, 2019

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Comment from Hotel Management

Jun 4, 2019 by Stephanie

Thank you so much for staying with us. We are so happy to hear you enjoyed your stay and we look forward to seeing you again.

About the Comfort Inn Bentonville

Location 3001 NE 11th St, Bentonville, AR 72712

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn Bentonville offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and a meeting room are available. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Comfort Inn Bentonville. This 3-star Bentonville hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Pool or billiards table
  • Library
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Northwest Arkansas Regional Airport (XNA) (26.9 km / 16.7 mi)

Room Amenities

Comfort Inn Bentonville offers 112 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Comfort Inn Bentonville has a restaurant serving breakfast only.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests wishing to check in early may contact this property in advance to inquire about the availability of their rooms and related fees.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.00 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Crystal Bridges Bentonville Hotel
  • Simmons Suites Bentonville
  • Simmons Suites Condo
  • Simmons Suites Condo Bentonville
  • Simmons Hotel Bentonville
  • Simmons Suites Hotel Bentonville
  • Simmons Suites Hotel
  • Comfort Inn Crystal Bridges Hotel
  • Comfort Inn Bentonville Hotel
  • Comfort Inn Crystal Bridges
  • Comfort Inn Bentonville
  • Comfort Inn Crystal Bridges Bentonville
  • Simmons Suites
  • Comfort Inn Bentonville Hotel
  • Comfort Inn Bentonville Bentonville
  • Comfort Inn Bentonville Hotel Bentonville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.