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"Two nights. Nice place and great central location. Good bar. Cheap breakfast buffet, or a la carte. We would do it again without hesitation. " More

By a verified traveler on Mon 08 May 2017

Hotel Description

4-star hotel near Fayetteville Downtown Square

Central Fayetteville getaway

With a stay at this Fayetteville hotel, you'll be steps from Fayetteville Downtown Square and Fayetteville Town Center. Also, Walton Arts Center is within half a mile (1 km) and University of Arkansas-Fayetteville is within 2 miles (3 km).

Renovated in 2019

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and valet parking. Enjoy the indoor pool and perks like a free area shuttle.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 234 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include pillowtop beds, iPod docks, and free local calls.

Room, 2 Queen Beds (Graduate)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$88* Per night/room Feb 9 - Feb 10

Family Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed (Graduate)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony (Graduate)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Graduate Fayetteville ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Graduate Fayetteville

Everyone (6) Family (8)
5 out of 5
This place is excellent! I know the photos of the room is lil unique. But once you see it In person, it’s fun and colorful! The lobby is also a great look. It’s just all FUN! The bar and restaurant wow, great drink prices, food was amazing. The wings and chicken sandwich were legit. The improved from the Chancellor for sure.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 5, 2019 by Kyle

Thank you so much! We are glad you enjoyed your stay!

5 out of 5
Check-in was easy and quick (after a long drive this was much appreciated). The staff was friendly. Clean room and great mattress.

Posted by on Nov 9, 2019

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Comment from Hotel Management

Dec 5, 2019 by Kyle

Thanks for staying with us!

4 out of 5
Wanted a cup of coffee. There was a line. Man at check in desk said we could have one cup of coffee. And Made sure to say just one. I felt he was a bit rude about a cup of coffee.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Dec 5, 2019 by Kyle

Please accept our apologies for this issue. We do offer our guests a free drip coffee when they present their room key at Poindexter. We hope to see you again soon!

2 out of 5
They claimed that they had issues with what kind of room was reserved through travelocity. When I checked in they gave my wife an I a kids room with twin Razorback beds. They had no other rooms to offer. I prepaid two months in advance for the rooms for a concert at the Walton Arts Center. They paid for a room at a holiday Inn was n Sprindale. Not close to the venue.

Posted by on Oct 6, 2019

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5 out of 5

Posted by on Sep 30, 2019

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4 out of 5
The property is undergoing a face lift and ownership change. It was difficult to get to a door that got you inside! Once in, apologies abounded and our floor was one the remodel hadn’t reached. That was the only negative thing about the stay. The room was lovely. Bed was comfy with great pillows! Lobby lounge was very nice!

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Lynda Hickmon

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall.

4 out of 5
What I didn’t like was the a/c blower was extremely loud, to the point I could not hear the TV while a/c was on. Had to turn the hole system off per directions of the staff. Slept well but could have been morecomfortable with a working system

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 10, 2019 by GM

Guest, I will share your comments with our engineering department. We hope to host you in the future.

2 out of 5
Pool heater was broken. Pool wasn’t clean. Room was next to elevator and it was very loud late into the night. Also ice maker wasn’t working right and was very loud all night long whenever it would start making ice. Paid almost 200.00 for a room and breakfast was expensive. Not a long of bang or any for that matter for your buck. Friends stayed at Hampton for almost 60.00 cheaper and had free breakfast and a huge heated pool with a sauna.

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by GM

We are sorry to hear you had a poor experience. I will share your comments with the appropriate department heads.

5 out of 5
It was an amazing experience for the price. Everything was clean and made me feel that I was at the Ritz Carlton.

Posted by on Apr 26, 2019

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Comment from Hotel Management

Apr 26, 2019 by GM

Thanks for the review. We look forward to hosting you in the future.

1 out of 5
STAY AWAY! We were offered 3 different rooms on 3 different floors and they were all disgusting. The rooms are extremly dark even with all the lights on. Mold in the shower vent, paint chipping off the walls, walls covered in filth, stained bed comforters.Once we saw what was on the walls of the last room we were completely disgusted and left. Beth Ann said my card would be credited back in 10 days. I was charged for a full 2 night stay and I was only there for 15 minutes. I'd never been to Fayetteville and this started our trip off horribly. Thankfully it wasn't a game night and Courtyard Marriot was able to accommodate us. The Marriot is 100% worth spending the extra $10/night to stay there over this hotel. I am highly disappointed in the staff and the quality of this hotel. I have never heard of a charge reversal taking 10 days.

Posted by on Dec 23, 2018

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Comment from Hotel Management

Dec 29, 2018 by Lynda Hickmon

Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.

About the Graduate Fayetteville

Location 70 N East Ave, Fayetteville, AR 72701

Property Features

Graduate Fayetteville offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. The business-friendly Graduate Fayetteville also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. A free area shuttle within 5.00 mi is available. For a fee, parking is available. A complete renovation of Graduate Fayetteville was completed in October 2019. This 4-star Fayetteville hotel is smoke free.

  • 234 guestrooms or units
  • 15 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Fayetteville, AR (XNA-Northwest Arkansas Regional) (40.5 km / 25.2 mi)
  • Property shuttles: Free area shuttle within 5.00 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Graduate Fayetteville offers 234 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. This Fayetteville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.

Poindexter Coffee - This café specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Poindexter Bar - This bar serves lunch, dinner, and light fare. Open daily.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 75 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Pets allowed (no fees)
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 9.00 per person (approximately)
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Valet parking fee: USD 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chancellor Fayetteville
  • Chancellor Hotel
  • Chancellor Hotel Fayetteville
  • Hotel Chancellor
  • Cosmopolitan Hotel Fayetteville
  • Graduate Fayetteville Hotel
  • Graduate Fayetteville Fayetteville
  • Graduate Fayetteville Hotel Fayetteville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.