Starhotels Cristallo Palace

4.0 star property
Family-friendly 4-star hotel with free WiFi

Choose dates to view prices

Photo gallery for Starhotels Cristallo Palace

Single Room | Premium bedding, minibar, in-room safe, desk
Front of property
Executive Room | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Reception
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Via Betty Ambiveri 35, Bergamo, BG, 24126
  • Popular LocationHumanitas Gavazzeni Hospital13 min walk
  • Popular LocationPapa Giovanni XXIII Hospital4 min drive
  • AirportBergamo (BGY-Orio Al Serio)5 min drive
  • Popular LocationPiazza Vecchia6 min drive

Room options

Superior Double or Twin Room

9.6/10 Exceptional
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Deluxe Room

10/10 Exceptional
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

7.5/10 Good
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Executive Room

10/10 Exceptional
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

8.8/10 Excellent
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Double or Twin Room

9.6/10 Exceptional
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Family Room, Connecting Rooms

10/10 Exceptional
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Similar properties

About the neighborhood

Bergamo

Near the airport.Within 2 miles (3 km) of this Bergamo hotel, you'll find Humanitas Gavazzeni Hospital and Centro Congressi Giovanni XXIII. Via XX Settembre and Piazza Pontida are also within 2 miles (3 km).

What's nearby

  • Humanitas Gavazzeni Hospital - 13 min walk
  • Via XX Settembre - 3 min drive
  • Papa Giovanni XXIII Hospital - 4 min drive
  • Piazza Vecchia - 6 min drive
  • University of Bergamo - 7 min drive

Getting around

  • Bergamo Station - 17 min walk
  • Bergamo Orio al Serio Airport (BGY) - 5 min drive

Restaurants

  • Circolino Basso - 7 min walk
  • Mexicali - 13 min walk
  • Fantabosco - 5 min walk
  • Ristorante Pasta & Basta - 7 min walk
  • La Kantuta - 8 min walk

About this property

Starhotels Cristallo Palace

Family-friendly 4-star hotel with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Starhotels Cristallo Palace. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Bergamo hotel is smoke free.

  • 90 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Starhotels Cristallo Palace offers 90 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, bidets, and hair dryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Italian, Spanish

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle
  • Limo/town car service
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Frequently asked questions

How close is Starhotels Cristallo Palace to the airport?

Starhotels Cristallo Palace is 2.9 mi (5-min drive) away from the Bergamo Orio al Serio Airport (BGY) airport, the closest popular airport to the property.

How much does it cost to stay at Starhotels Cristallo Palace?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on Jun 16, 2024 start from $112.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Starhotels Cristallo Palace have an airport shuttle?

Starhotels Cristallo Palace offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of EUR 35 per vehicle.

Does Starhotels Cristallo Palace offer free breakfast?

Free breakfast isn’t provided at Starhotels Cristallo Palace, but buffet breakfast is offered for a fee of EUR 12 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Starhotels Cristallo Palace?

No, there is no casino at this hotel.

What time is check-in at Starhotels Cristallo Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Starhotels Cristallo Palace?

Free parking is not available at this hotel. Self parking is available for EUR 14 per day.

Does Starhotels Cristallo Palace have a pool?

Starhotels Cristallo Palace does not have a pool.

Does Starhotels Cristallo Palace have a restaurant?

Yes, there is a restaurant on site.

Does Starhotels Cristallo Palace have a spa?

There are no spa services available at this hotel.

How close is Starhotels Cristallo Palace to downtown Bergamo?

Starhotels Cristallo Palace is 1 mi away from Bergamo.

Starhotels Cristallo Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 209 out of 596 reviews" "
Rating 8 - Good. 289 out of 596 reviews" "
Rating 6 - Okay. 74 out of 596 reviews" "
Rating 4 - Poor. 18 out of 596 reviews" "
Rating 2 - Terrible. 6 out of 596 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Harpriet

Traveled with family
Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alana

Stayed 1 night in Aug 2023

10/10 Excellent

Damian

Stayed 1 night in Jul 2023

10/10 Excellent

Andres

Stayed 1 night in Jun 2023

10/10 Excellent

Kendyl

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023

8/10 Good

M Zahid

Business traveler
Liked: Cleanliness, property conditions & facilities
Business Trip to Bergamo
The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended
Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020