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4.4 out of 5

"It was very clean room and the beding and linnens and towels. Staff very Nice and friendly. Breakfast was good. Every thing was good. " More

By a verified traveler on Fri 22 Nov 2019

Hotel Description

Hotel near RIO Washingtonian Center in Gaithersburg

In Gaithersburg

Within 3 miles (5 km) of this hotel, you'll find RIO Washingtonian Center and Rockville Town Center. Bohrer Park and Rio Lakefront are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Boasting spring water baths, the 127 guestrooms also offer free WiFi and plasma TVs. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Jun 20 - Jun 21

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Shady Grove - Gaithersburg - Rockville ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Comfort Inn Shady Grove - Gaithersburg - Rockville

Everyone (5) Family (5)
4 out of 5

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 20, 2020 by VS

Thank you so much for your feedback. We hope to see you back soon.

4 out of 5
It was very clean room and the beding and linnens and towels. Staff very Nice and friendly. Breakfast was good. Every thing was good.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 25, 2019 by VS

Well, that's good :). Thank you for the high marks on everything and we look forward to seeing you back soon.

5 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Dec 3, 2019 by VS

Thank you so much for your review...we take your thoughts and your business to heart.

5 out of 5

Posted by on Aug 22, 2019

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5 out of 5
The location was perfect for us to stay in Rockville. Enjoyed the nearby RIO shopping center and other shopping and dining locations.

Posted by on Aug 21, 2019

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4 out of 5
I used google to find the hotel and pictures show a pool!!! NO POOL IT was 92 degrees and i have 2 boys looking for the POOL.

Posted by on Jul 9, 2019

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5 out of 5
The hotel was nice and clean and the staff was very nice.

Posted by on May 28, 2019

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5 out of 5
I always like the cleanliness and friendly service

Posted by on Apr 10, 2019

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4 out of 5
Close to the Metro station. Front desk could be friendlier. Nice rooms, comfortable and clean.

Posted by , from PA on Nov 14, 2018

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3 out of 5

Mixed -- Very good staff, average room, poor beds (old)

Pros: Free breakfast, Free Internet
Not bad overall, Staff and cleanliness were very good. But the mattress was old and very worn out.

Posted by on Oct 23, 2012

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About the Comfort Inn Shady Grove - Gaithersburg - Rockville

Location 16216 Frederick Rd, Gaithersburg, MD 20877

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 336 square feet (31 square meters) and includes a conference center. An area shuttle and a train station pick-up service are free. A fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Comfort Inn Shady Grove - Gaithersburg - Rockville. Free self parking is available. This Gaithersburg hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 7 levels
  • 336 sq ft of conference space
  • 31 sq m of conference space
  • Built in 1986
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Ronald Reagan National Airport (DCA) (39.3 km / 24.4 mi)
  • Train station: Rockville Station (5.4 km / 3.3 mi)
  • Property shuttles: Free area shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Comfort Inn Shady Grove - Gaithersburg - Rockville offers 127 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, spring water baths, complimentary toiletries, and hair dryers. This Gaithersburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Spring water bath
  • Plasma television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Rockville
  • Comfort Inn Shady Grove
  • Comfort Inn Shady Grove Gaithersburg
  • Comfort Inn Shady Grove Gaithersburg Rockville
  • Comfort Inn Shady Grove Rockville
  • Comfort Inn Shady Grove Rockville Hotel
  • Comfort Inn Shady Grove Rockville Hotel Gaithersburg
  • Shady Grove Comfort Inn
  • Comfort Inn Shady Grove Gaithersburg Rockville Hotel
  • Comfort Inn Shady Grove - Gaithersburg - Rockville Hotel
  • Comfort Inn Shady Grove - Gaithersburg - Rockville Gaithersburg

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Comfort Inn Shady Grove - Gaithersburg - Rockville offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.