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4.6 out of 5

"They had speakers playing music in the outdoor entry area all the time. You could hear it all night in our room. Also, heat didn’t work in our room. ... " More

By a verified traveler on Sun 01 Mar 2020

Hotel Description

3-star hotel near RIO Washingtonian Center

In suburbs

You'll find RIO Washingtonian Center and Rockville Town Center within 3 miles (5 km) of this Rockville hotel. Beall-Dawson Historic House Museum and Stone Street Medical Museum are also within 3 miles (5 km).

Free shuttle, parking

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free Internet, iPod docks

Featuring conveniences like refrigerators and microwaves, the 112 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. IPod docks, coffee/tea makers, and free weekday newspapers are also available. Housekeeping is available once per stay.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Dec 11 - Dec 12

Two queens evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed Evolution Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Rockville-Gaithersburg ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Rockville-Gaithersburg

Everyone (4) Couples (1) Family (2)
4 out of 5
They had speakers playing music in the outdoor entry area all the time. You could hear it all night in our room. Also, heat didn’t work in our room. (But they did fix it when we requested). Besides those problems, it was clean, pleasant, and the staff were nice.

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by General Manager

Thank you for reviewing the Hilton Garden Inn Rockville-Gaithersburg. We are glad you liked our clean accommodations and that our staff resolved your issues to your satisfaction. However, we regret the noise issues you encountered. We wish we had the opportunity to address the problems while you were here. We appreciate your business and hope to welcome you back soon. Charles Perrell, General Manager

5 out of 5

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by General Manager

It was a pleasure having you as our guest at Hilton Garden Inn Rockville-Gaithersburg. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Charles Perrell, General Manager

5 out of 5
Everything was very nice. Check in folks we excellent. Will come back.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by General Manager

We are pleased you had an excellent stay at the Hilton Garden Inn Rockville-Gaithersburg. It is a pleasure to read you were impressed with the friendly service provided by our courteous front desk associates, and we will make sure to recognize their efforts. Thank you for being our guest, and we look forward to welcoming you again. Charles Perrell, General Manager

4 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jun 30, 2019 by General Manager

We are delighted you had a great stay at Hilton Garden Inn Rockville - Gaithersburg. Thank you for the nice rating, and we look forward to hosting you again soon. Charles Perrell, General Manager

4 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 8, 2019 by General Manager

Thank you so much for the perfect rating of Hilton Garden Inn Rockville-Gaithersburg. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Charles Perrell, General Manager

5 out of 5

Good hotel, bad Travelocity

Travelocity promised me a suite to sleep 4. Instead they reserved a single room with one king sized bed. The hotel was kind enough to provide a roll away at no charge.

Posted by on Aug 31, 2015

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5 out of 5

Awesome

Pros: Free Internet, Quiet, nearby metro, vault/safe in room
Excellent hotel and service.. Will definitely stay there again! Nearby three different metro stations and lots of banks/stores/restaurants as well.

Posted by , from Syracuse, NY, USA on Feb 17, 2012

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About the Hilton Garden Inn Rockville-Gaithersburg

Location 14975 Shady Grove Rd, Rockville, MD 20850

Renovations + Closures

The following facilities or services will be unavailable from June 18 2020 to April 1 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Fitness facility
  • Indoor pool
  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 600 square feet (54 square meters). A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Hilton Garden Inn Rockville-Gaithersburg. A free area shuttle within 3 mi is available. Free self parking is available. This 3-star Rockville hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 6 levels
  • 600 sq ft of conference space
  • 54 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Washington Dulles Intl. Airport (IAD) (45.8 km / 28.4 mi)
  • Train station: Rockville Station (5.7 km / 3.5 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Rockville-Gaithersburg offers 112 air-conditioned accommodations with iPod docking stations and safes. 37-inch LCD televisions come with satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Rockville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • IPod dock
  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Great American Grill - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Pavilion Pantry - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Hilton Garden Inn Hotel Rockville-Gaithersburg
  • Hilton Garden Inn Rockville-Gaithersburg
  • Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville
  • Hilton Garden Inn Rockville-Gaithersburg Hotel
  • Hilton Garden Inn Rockville Gaithersburg
  • Hilton Garn Rockville Gaither
  • Hilton Rockville Gaithersburg
  • Hilton Garden Inn Rockville-Gaithersburg Hotel
  • Hilton Garden Inn Rockville-Gaithersburg Rockville
  • Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.