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"Air conditioner was too noisy so bring ear buds if you're a light sleeper. " More

By a verified traveler on Mon 30 Sep 2019

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Hotel Description

Hotel near RIO Washingtonian Center in Rockville

Heart of Rockville

You'll find RIO Washingtonian Center and Rio Lakefront within 2 miles (3 km) of this hotel. Bohrer Park and Gaithersburg Miniature Golf are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a seasonal outdoor pool on site, and laundry facilities and concierge services are also offered.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$108* Per night/room Mar 31 - Apr 1

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sleep Inn Rockville ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sleep Inn Rockville

Everyone (10) Couples (2) Family (3)
2 out of 5
The property was disgusting. Shower was falling apart, cockroaches outside hotel entrance, key card needed rekeyed multiple times (not close to any device)- it was an inconvenience to the staff….the gentleman working in the evening threw the key card at my husband when we had to go back the 5th time. There was a pool, but you would have thought the towels were made of gold. The same gentleman was very upset when I asked for 3 towels for the pool area. He said they do not provide the towels and we had to use our room towels. 5 minutes later, the staff came out with towels to fill the

Posted by on Jun 25, 2023

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Comment from Hotel Management

Dec 23, 2023 by Manager

Hello Andrew, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2 out of 5
The beds were horrible, someone pulled fire alarm and very dated property. Staff was super nice.

Posted by , from Holliston on Apr 23, 2023

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Comment from Hotel Management

Dec 23, 2023 by Manager

Hello CHRISTINA, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We apologize for any inconvenience caused by the fire alarm and any discomfort experienced with the beds. We value your input and will take it into consideration for future improvements. Please let us know if there's anything else we can assist you with.

2 out of 5
The first room we were given was unacceptable - there was a strange odor in the room, the refrigerator didn't work, and the shower smelled like sewage. They did give us another room, but we got a really small bed when we paid for a queen. I really expect more when I have to shell out $150.

Posted by , from Chevy Chase on Apr 15, 2023

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Comment from Hotel Management

Dec 23, 2023 by Manager

Hello Michael, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and have noted your concerns regarding the first room and the bed size. We strive to provide the best possible experience for all our guests and apologize for falling short on this occasion. We will use your comments to improve our services. Thank you for bringing this to our attention.

4 out of 5
Staff excellent

Posted by , from OBERLIN on Oct 24, 2022

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5 out of 5

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 25, 2021 by ag

We're glad you enjoyed your stay and want to thank you for choosing our hotel and posting your review. Your valuable feedback helps us stay on track and motivates the staff during these trying times. We know you have choices and we look forward to your next visit and stay.

5 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 25, 2021 by ag

We're glad you enjoyed your stay and want to thank you for choosing our hotel and posting your review. Please know that your valuable feedback helps us stay on track and motivates the staff during these trying times. We know you have choices and we look forward to your next visit and stay.

4 out of 5

Posted by on Jan 30, 2021

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5 out of 5

Posted by on Jul 22, 2020

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4 out of 5
Air conditioner was too noisy so bring ear buds if you're a light sleeper.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 2, 2019 by General Manager

Dear Paul, Thank you for joining us at Sleep Inn Shady Grove. We're sorry for the noise issues you had with the AC unit in your room. Rest assured that maintenance has been notified and will act right away. Nonetheless, it's a joy to know that this did not remove your positive overall experience as indicated by your high rating. See you again soon! Sleep Inn Management

4 out of 5
Location was great . Inn was not overly busy which was great. Our refrigerator in room didn’t work unfortunately in room 139 we asked to have it replaced and someone came to check it out and said it was fixed but still did not work . Our milk and food went bad :(

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 25, 2019 by General Manager

We appreciate you taking the time to share your recent experience with us. Please accept our apologies regarding your issue with the fridge in your room: we'll circle back with our maintenance team to ensure the issue is addressed as soon as possible. Regardless, we're glad your stay was still pleasant. Should your travels bring you back to the area, it would be a pleasure to host you again and provide you with an even better stay. Sleep Inn Management

About the Sleep Inn Rockville

Location 2 Research Ct, Rockville, MD 20850

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and concierge services are also featured at the business-friendly Sleep Inn Rockville. Free self parking is available. This Rockville hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Rockville Station (7.6 km / 4.7 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sleep Inn Rockville offers 75 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Rockville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Shady Grove
  • Sleep Inn Shady Grove Hotel
  • Sleep Inn Shady Grove Hotel Rockville
  • Sleep Inn Shady Grove Rockville
  • Sleep Inn Rockville
  • Shady Grove Sleep Inn
  • Rockville Sleep Inn
  • Sleep Inn Shady Grove
  • Sleep Inn Rockville Hotel
  • Sleep Inn Rockville Rockville
  • Sleep Inn Rockville Hotel Rockville

You should know

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.