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Hotel Description

5-star beachfront palace near Bay of Biscay

Beachside getaway

Your stay at this Biarritz palace places you within a 10-minute walk of Biarritz City Hall and Casino Barriere. Biarritz Lighthouse and Biarritz Aquarium are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free palace. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, comfy beds

The 142 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include 24-hour room service, minibars, and LCD TVs with satellite channels.

Suite (Ambassador Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite (Imperial Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds, Beach View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Hotel du Palais Biarritz In The Unbound Collection By Hyatt

Location 1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques 64200

Renovations + Closures

This property is closed from October 1 2019 to May 31 2021 (dates subject to change).

Property Features

Hotel du Palais Biarritz In The Unbound Collection By Hyatt offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A children's pool, a spa tub, and a fitness center are also featured at the luxury Hotel du Palais Biarritz In The Unbound Collection By Hyatt. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Biarritz palace is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1854
  • Bar by the pool
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Biarritz (BIQ-Pays Basque) (4.6 km / 2.8 mi)
  • Train station: Biarritz Station (4.8 km / 3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel du Palais Biarritz In The Unbound Collection By Hyatt offers 142 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Biarritz palace provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

L'Impératrice - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine. Reservations are required.

Villa Eugénie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Jardin de l'Océan - Overlooking the ocean and pool, this restaurant specializes in French cuisine and serves lunch only. Open daily.

Bar Impérial - This bar specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.

Sunset Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Motor boating nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Rafting nearby
  • Marina nearby
  • Boat tours nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Surf lessons - nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the palace's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 45 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Guests will receive an email with special check-in instructions

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 50 and EUR 50 per person (approximately)
  • Uncovered self parking fee: EUR 30 per day (in/out privileges)
  • Uncovered valet parking fee: EUR 30 per day
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • du Palais Imperial
  • du Palais Imperial Biarritz
  • Hôtel du Palais Imperial Resort
  • Hôtel du Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial Biarritz
  • Palais Imperial
  • Hôtel Palais Imperial Resort Biarritz
  • Palais Imperial Biarritz
  • Palace Hôtel du Palais Imperial Resort & Spa Biarritz
  • Biarritz Hôtel du Palais Imperial Resort & Spa Palace
  • Palace Hôtel du Palais Imperial Resort & Spa
  • Hôtel du Palais Imperial Resort & Spa Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial
  • Hôtel du Palais Imperial Resort Spa
  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial Biarritz
  • Palais Imperial
  • Palace Hôtel du Palais Imperial Resort & Spa Biarritz
  • Biarritz Hôtel du Palais Imperial Resort & Spa Palace
  • Palace Hôtel du Palais Imperial Resort & Spa
  • Hôtel du Palais Imperial Resort & Spa Biarritz
  • Hôtel du Palais Imperial Resort Spa
  • Hôtel Palais Imperial Resort Biarritz
  • Hôtel Palais Imperial Resort
  • Palais Imperial Biarritz
  • Palais Imperial
  • Palace Hôtel du Palais Imperial Resort & Spa Biarritz
  • Biarritz Hôtel du Palais Imperial Resort & Spa Palace
  • Palace Hôtel du Palais Imperial Resort & Spa
  • Hôtel du Palais Imperial Resort & Spa Biarritz
  • Hôtel du Palais Imperial Resort Spa
  • Palais Imperial Biarritz

You should know

  • Reservations are needed for massage services. For reservations, contact the palace before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.