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4.0 out of 5

"Good hotel with nice decor. Rooms are a bit small, but that's to be expected. We had a standard room but it ended up having a partial ocean view! ... " More

By a verified traveler on Tue 25 Oct 2016

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Hotel Description

4-star beach hotel near Cote des Basques

Oceanside stay

At this Biarritz City Centre hotel, you'll be steps from Casino Barriere and within a 15-minute walk of Biarritz Aquarium. Biarritz Lighthouse and Cote des Basques are also within 2 miles (3 km).

Renovated in 2021

This hotel features a restaurant, a beach bar, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the free buffet breakfast each morning.

Free WiFi, cable TV

The 48 soundproofed guestrooms offer free WiFi and 24-hour room service. TVs come with cable channels, and other amenities include minibars and free bottled water.

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$101* Per night/room Nov 7 - Nov 8

Junior Suite, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel le Windsor Grande Plage Biarritz ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel le Windsor Grande Plage Biarritz

Everyone (2)
4 out of 5

Great Location

Location: Right on the Grande Plage and near many shops and restaurants. Casino parking garage is convenient too.
Good hotel with nice decor. Rooms are a bit small, but that's to be expected. We had a standard room but it ended up having a partial ocean view! Had they arranged the room with the bed on the opposite wall we would have had a full ocean view from our bed. Breakfast was excellent.

Posted by , from Denver, Colorado on Oct 25, 2016

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Comment from Hotel Management

Nov 27, 2016 by Marion/reception

Dear KS, Thanks very much for this review about your stay with us. We are very glad to read our satisfaction about your room and the view you had ! We hope that we will see you again for your next trip in Biarritz ! Best regards

4 out of 5

Great Boutique-y Beachfront Hotel - lovely staff

Pros: Location, view, staff.
Cons: Bathroom or at least a shower door.
Location: Two minute walk to the Grand Plage, the Tourist Infomation building, grocery stores, the bus station and tons of restaurants and shops.
The location of this hotel is superb and my beachfront view was great. The staff was extremely helpful. I was able to have my included breakfast brought to my room and they provided me with towels for the beach. It was very clean. The bathroom sink was part of the main room, separated from the bed by some shelving. The shower/ toilet is one big tiled room with strategically placed curtains for privacy which was okay for me as a solo traveler but may be an issue for others who are sharing a room as more privacy may be desired.

Posted by , from NYC on Aug 25, 2015

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About the Hotel le Windsor Grande Plage Biarritz

Location 11 avenue Edouard VII, Biarritz, Pyrenees-Atlantiques 64200

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 269 square feet (25 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel le Windsor Grande Plage Biarritz. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Hotel le Windsor Grande Plage Biarritz was completed in March 2021. This 4-star Biarritz hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 7 levels
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 1928
  • Buffet breakfast (free)
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Biarritz Station (3.2 km / 2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel le Windsor Grande Plage Biarritz offers 48 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers. This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Chez Eugénie - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.

24-hour room service is available.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:30 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 66 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 12 years old)
  • Nearby parking fee: EUR 19 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Hosted evening meal: EUR 32

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Qualys Hotel Windsor
  • Qualys Hotel Windsor Biarritz
  • Qualys Windsor
  • Qualys Windsor Biarritz
  • Hotel Windsor Grande Plage Biarritz
  • Hotel Windsor Grande Plage
  • Windsor Grande Plage Biarritz
  • Windsor Grande Plage
  • Hotel le Windsor Grande Plage Biarritz Hotel
  • Hotel le Windsor Grande Plage Biarritz Biarritz
  • Hotel le Windsor Grande Plage Biarritz Hotel Biarritz

You should know

  • Hotel le Windsor Grande Plage Biarritz offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.