"The hotel was average. The front desk girl with blonde hair was a complete deadpan. " More
Near the slopes
Within a 10-minute walk of this The Village hotel, you'll find Big Bear Visitor Center and Big Bear Marina. Alpine Slide at Magic Mountain and Pine Knot Marina are also within half a mile (1 km).
Business services
A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.
Free WiFi, satellite TV
In addition to TVs with satellite channels, the 148 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, free weekday newspapers, and in-room massages.
Nov 30, 2021 by Richard, Front Office Manager
Thank you so much for staying with us!
Oct 29, 2021 by Richard, Front Office Manager
Thank you for your feedback
Sep 3, 2020 by Lindsay
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, and will be sharing it with our staff in hopes to continue to improve. We hope you will visit us again.
Aug 31, 2020 by Lindsay
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, and will be sharing it with our staff in hopes to continue to improve. We hope you will visit us again.
Jul 21, 2020 by Lindsay
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, and will be sharing it with our staff in hopes to continue to improve. We hope you will visit us again.
Jul 23, 2020 by Lindsay
We are delighted to hear that you enjoyed your stay. It is our goal to see to it that we "exceed our guests expectations" during their stay, and it appears that we accomplished our goal during your stay. We look forward to a return visit with us.
Dec 2, 2019 by Lindsay W
Thank you for staying with us at the "Newly Renovated" Holiday Inn Resort in Big Bear Lake. We are delighted to hear that you enjoyed your stay. It is our goal to see to it that we "exceed our guests expectations" during their stay, and it appears that we accomplished our goal during your stay. We look forward to a return visit with us.
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9,000 square feet (836 square meters) and includes a conference center. An arcade/game room, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel. Self parking is free. This 3-star Big Bear Lake hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel offers 148 air-conditioned accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.