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4.3 out of 5

"Room was beautiful and the amenities in the room were very nice, but upstairs guests were so noisy we couldn’t sleep and so we left in the middle of t ... " More

By a verified traveler on Thu 06 Jul 2023

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Hotel Description

3-star beach hotel near Pine Knot Marina

Mountain retreat

At this hotel, you'll be steps from Pine Knot Marina and within a 10-minute walk of Swim Beach. Alpine Slide at Magic Mountain and Meadow Park are also within 2 miles (3 km).

Terrace

Free WiFi in public areas, a terrace, and a garden are available at this hotel. A picnic area, luggage storage, and concierge services are also on offer.

Standard Room, 1 King Bed, Accessible, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Apr 21 - Apr 22

Standard Room, 2 Double Beds, Partial Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Cabin, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Triple Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Marina Riviera ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Marina Riviera

Everyone (8) Couples (6) Family (4)
3 out of 5
Room was beautiful and the amenities in the room were very nice, but upstairs guests were so noisy we couldn’t sleep and so we left in the middle of the night. The person at the front office was not friendly or welcoming at all. It looks like the place has been recently renovated. The pool was not in service and the grounds needed tending to. They desperately need to plant some trees in the parking lot to not only make the hotel seem more inviting but to provide shade to the cars. Again, the room itself was nicely decorated and well equipped.

Posted by , from Los Angeles on Jul 6, 2023

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Comment from Hotel Management

Jul 7, 2023 by Marina Riviera Guest Services

Edward,Thank you for your feedback. We strive to meet all of our guest's expectations and we're sorry to hear you had a poor experience. Please reach out to us directly so we can ensure we resolve this to your satisfaction. Thank you

4 out of 5
Very nice stay, only negative, shower partition to short, water spilling into bathroom area

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 15, 2023 by Marina Riviera Guest Services

James,We are so happy to hear you enjoyed your stay with us. Thank you so much for posting this review and we look forward to welcoming you back soon!

4 out of 5
Soft opening but looking like an amazing place! Loved the look of the rooms and lake view.

Posted by on Apr 24, 2023

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Comment from Hotel Management

Apr 27, 2023 by Marina Riviera Guest Services

David,We are so happy to hear you enjoyed your stay with us. Thank you so much for posting this review and we look forward to welcoming you back when our renovations are complete!

5 out of 5

Posted by on Apr 6, 2021

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5 out of 5
When booking for a place to stay in Big Bear for 2 kids and 2 adults, I was in between an Airbnb and Marina Resort. I'm very happy I decided to go with the Marina Resort, description stated 2 beds, Balcony with Lake view, I said, "sure...why not". Staff is friendly, Hot tub was ready, the view was great, a lot of wood decoration, and bed is comfy after a long day of snowboarding and outdoor activities. Would I stay here again? Yes, of course.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 27, 2020 by Front Desk

It is always nice to have a happy guest. Hope to see you again!

5 out of 5
Rooms are nice, clean and comfortable. Friendly staff.

Posted by , from Vista, Ca on Feb 20, 2020

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Comment from Hotel Management

Feb 27, 2020 by Front Desk

Thank you so much for your 5 star review. Our staff works hard to make your experience a great one.

3 out of 5
Windows only had blinds and a lot of light came inside room during night time. Windows need curtains. Walls appear to have no insulation, we could hear footsteps above us and conversations adjacent to us.

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 9, 2020 by Front Desk

We apologize for any inconvenience you may have experienced during your stay. We are working hard toward improvements. The hotel will under go a update in Spring 2020. We do hope to see you again.

5 out of 5

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 8, 2019 by Front Desk

Thanks for your feedback! We are so glad you enjoyed your stay. Hope to see you again soon.

5 out of 5
We loved that the property was so close to the lake and walking distance to the Village. The property was not updated, but clean and comfortable. I would have loved a coffee pot in my room though...

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Front Desk

Thanks for staying with us! We are so glad you enjoyed our close proximity to the Village and beautiful views of the lake from your room. Hope to see you again soon.

4 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 6, 2019 by Front Desk

Thank you for the feedback! We hope your stay with us was exceptional.

Property Features

As a guest of Hotel Marina Riviera, you'll find a terrace, a garden, and a picnic area. WiFi is free in public spaces. Hotel Marina Riviera also features concierge services, complimentary newspapers in the lobby, and a front-desk safe. This 3-star Big Bear Lake hotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1968
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Hotel Marina Riviera offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Big Bear Lake hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Private balcony or patio (furnished)
  • Minibar
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Housekeeping (on request)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Exterior corridor access
  • Air conditioning
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 1
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marina Big Bear Lake
  • Marina Resort
  • Marina Resort Big Bear Lake
  • Resort Marina
  • Marina Resort
  • Marina Riviera
  • Hotel Marina Riviera Hotel
  • Hotel Marina Riviera Big Bear Lake
  • Hotel Marina Riviera Hotel Big Bear Lake

You should know

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.