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4.4 out of 5

"When booking for a place to stay in Big Bear for 2 kids and 2 adults, I was in between an Airbnb and Marina Resort. I'm very happy I decided to go wit ... " More

By a verified traveler on Mon 24 Feb 2020

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Hotel Description

3-star beach hotel near Pine Knot Marina

Mountain retreat

You'll be steps from Pine Knot Marina and within a 10-minute walk of Swim Beach with a stay at this The Village hotel. Alpine Slide at Magic Mountain and Meadow Park are also within 2 miles (3 km).

Family-friendly fun

Free WiFi in public areas, a terrace, and a garden are available at this hotel. Families will appreciate the playground and picnic area. A lobby fireplace, luggage storage, and concierge services are also on offer.

Standard Room, 2 Double Beds, Partial Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Marina Riviera ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marina Riviera

Everyone (9) Couples (4) Family (4)
5 out of 5

Posted by on Apr 6, 2021

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5 out of 5
When booking for a place to stay in Big Bear for 2 kids and 2 adults, I was in between an Airbnb and Marina Resort. I'm very happy I decided to go with the Marina Resort, description stated 2 beds, Balcony with Lake view, I said, "sure...why not". Staff is friendly, Hot tub was ready, the view was great, a lot of wood decoration, and bed is comfy after a long day of snowboarding and outdoor activities. Would I stay here again? Yes, of course.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 27, 2020 by Front Desk

It is always nice to have a happy guest. Hope to see you again!

5 out of 5
Rooms are nice, clean and comfortable. Friendly staff.

Posted by , from Vista, Ca on Feb 20, 2020

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Comment from Hotel Management

Feb 27, 2020 by Front Desk

Thank you so much for your 5 star review. Our staff works hard to make your experience a great one.

3 out of 5
Windows only had blinds and a lot of light came inside room during night time. Windows need curtains. Walls appear to have no insulation, we could hear footsteps above us and conversations adjacent to us.

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 9, 2020 by Front Desk

We apologize for any inconvenience you may have experienced during your stay. We are working hard toward improvements. The hotel will under go a update in Spring 2020. We do hope to see you again.

5 out of 5

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 8, 2019 by Front Desk

Thanks for your feedback! We are so glad you enjoyed your stay. Hope to see you again soon.

5 out of 5
We loved that the property was so close to the lake and walking distance to the Village. The property was not updated, but clean and comfortable. I would have loved a coffee pot in my room though...

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Front Desk

Thanks for staying with us! We are so glad you enjoyed our close proximity to the Village and beautiful views of the lake from your room. Hope to see you again soon.

4 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 6, 2019 by Front Desk

Thank you for the feedback! We hope your stay with us was exceptional.

2 out of 5

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 26, 2019 by Front Desk

Thanks for staying with us! We appreciate your feedback.

5 out of 5
Staff was nice accommodations were clean and the hotel was close to town.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by Staff

We appreciate your feedback! We strive to give our guest's an exceptional experience. We look forward to your next stay!

5 out of 5
The property had all a family could wish for within the grounds and surrounded by the village which has shopping for just about anything

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 21, 2019 by Staff

Thank you for the 5 stars! We strive to provide our guests with an exceptional experience. We look forward to your next visit!

Renovations + Closures

The property will be renovating from January 28 2022 to December 31 2022 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

As a guest of Marina Riviera, you'll find a terrace, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. The family-friendly Marina Riviera also features a garden, a picnic area, and concierge services. Smoking is allowed in designated areas at this 3-star Big Bear Lake hotel.

  • 50 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1968
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Marina Riviera offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to furnished balconies or patios. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. This Big Bear Lake hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Private outdoor space
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are available for USD 12.0 per day.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 10
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • 5 percent tourism fee will be charged
  • Resort fee: USD 25.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Self parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 12.0 per day
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marina Big Bear Lake
  • Marina Resort
  • Marina Resort Big Bear Lake
  • Resort Marina
  • Marina Resort
  • Marina Riviera Hotel
  • Marina Riviera Big Bear Lake
  • Marina Riviera Hotel Big Bear Lake

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.