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4.0 out of 5

"Very clean. Liked that you could get a bottle of local wine at the front desk. Pool area was clean. Liked the gazebos out front where you could sit an ... " More

By a verified traveler on Mon 06 Sep 2021

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Hotel Description

Hotel near Miner's Park in Big Stone Gap

City center stay

At this Big Stone Gap hotel, you'll be within 3 miles (5 km) of Miner's Park and 6 miles (10 km) of The Trail of the Lonesome Pine Outdoor Drama. Southwest Virginia Museum is within 6 miles (10 km) and High Knob is within 12 miles (20 km).

Free perks

This hotel features an indoor pool, a gym, and a restaurant. There's no skimping on freebies - guests receive free full breakfast, free WiFi, and free self parking. A business center, a lobby fireplace, and a picnic area are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include Netflix, coffee/tea makers, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$112* Per night/room Jun 12 - Jun 13

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quality Inn & Suites ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (1) Couples (2) Family (1)
5 out of 5
Very clean. Liked that you could get a bottle of local wine at the front desk. Pool area was clean. Liked the gazebos out front where you could sit and enjoy the view of the mountains.

Posted by on Sep 6, 2021

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4 out of 5
I liked the mountain decor. The staff were very attentive.

Posted by on Jan 20, 2020

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5 out of 5
We stopped in for our 38th wedding anniversary night. Barbara (CSR") upgraded us to a luxury suite. She made us feel honored to have stayed.

Posted by on Jun 28, 2019

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5 out of 5

Great Hotel

This was our second 6 at this hotel. Very friendly staff. I felt welcome there. They were also good at giving suggestions for entertainment for a 5 year old. We will definitely be back.

Posted by , from Woodbridge, .Va on Mar 31, 2015

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4 out of 5

Friendly staff, comfortable and quiet rooms.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Overall assessment is that the facility was quite adequate. The only minor disappointment was that the continental breakfast selections were not as extensive as I had expected or hoped for.

Posted by , from Halifax, VA, USA on Apr 1, 2013

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2 out of 5

Good hotel, overpriced, minimal breakfast

Pros: Free breakfast, Close restaurants, Free Internet
Cons: wildly operpriced
A nice comfortable and clean basic hotel. I would stay again. Location difficult to find without GPS. Minimal breakfast--restaurant next door is much better. Wildly overpriced for the area--a number of lower priced and at least equal options.

Posted by , from New York on Feb 3, 2011

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5 out of 5

We liked it!

The kids loved the pool in December. The breakfast choices were good. Waffles were great. Small fitness room right off the indoor heated pool, good tv choices for the kids. It was clean overall, well decorated for holidays, modern, and secure. They were very nice to let us in an hour before check-in. Refrigerator and microwave in room were handy. Apple cider along woth coffee always availabel in lobby. We have stayed at nicer for the price in cities, but for the area, nothing compares to the quality. Walmart is located one street over.

Posted by on Jan 2, 2009

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2 out of 5

UN HAPPY WITH MY STAY

First of all I was very unhappy with my stay , because I asked for a non smoking room and I received a smoking room I reported it to the manger no one did anything about it . I called online travel website I got no where with them either The hotel said it was online travel website fault because I made my reservation with them I don't smoke so why would I choose an smoking room, plus I was traveling with a small baby the smell in the room was terrible . I have stayed at that hotel before and everything was okay but I will never stay there again nor will I recommend any one else. I wasn't accommodate at all I paid full price for a room that I didn't enjoy staying. No one came up to the room to see is everything was okay after I made the complaint . I felt like that I should have been accommodate for something , because that is not how you are supposed to treat your quest. Thank You , Ms. Louitha Stephens

Posted by on Aug 19, 2007

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Quality Inn & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Quality Inn & Suites also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Big Stone Gap hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with premium cable channels and Netflix. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6 AM to 9 AM.

Quality Inn & Suites has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Fishing nearby
  • Hunting nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Marina nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Big Stone Gap
  • Comfort Inn Hotel Big Stone Gap
  • Comfort Hotel Big Stone Gap
  • Comfort Inn Big Stone Gap, Virginia
  • Comfort Inn Big Stone Gap Hotel
  • Big Stone Gap Comfort Inn
  • Comfort Inn Big Stone Gap
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Big Stone Gap
  • Quality Inn & Suites Hotel Big Stone Gap

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.