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4.0 out of 5

"Nice clean hotel. A little far from downtown and a walk to metro or bus. WiFi was horrible slow. " More

By a verified traveler on Wed 19 Sep 2018

Hotel Description

Family-friendly 4-star hotel near Vizcaya Bridge

In shopping district

At this Barakaldo hotel, you'll be within half a mile (1 km) of Bilbao Exhibition Centre and 6 miles (10 km) of San Mames Stadium. Euskalduna Conference Centre and Concert Hall and Guggenheim Museum Bilbao are also within 6 miles (10 km).

Family-friendly fun

This hotel features a restaurant, a seasonal outdoor pool, and a bar/lounge. Bring the family and enjoy the free kid's club, playground, and arcade/game room. WiFi in public areas is free.

Free WiFi, LED TVs

The 203 soundproofed guestrooms offer free WiFi and minibars. LED TVs come with satellite channels, and other amenities include room service and premium bedding.

Standard Room, City View (with Sofa bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$74* Per night/room Jul 12 - Jul 13

Family Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room, City View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Business Double Room, City View (with parking)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, Pool View (with sofa bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Puerta de Bilbao ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Puerta de Bilbao

Everyone (2) Family (1)
4 out of 5

Posted by on Sep 8, 2019

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4 out of 5
Nice clean hotel. A little far from downtown and a walk to metro or bus. WiFi was horrible slow.

Posted by on Sep 19, 2018

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4 out of 5

Good, economical hotel for families.

I booked the Novotel b/c it offered an inexpensive room and seemed to cater to families. Overall, the room was very comfortable and adequate. The pool and play room are nice options for children. The website and staff say that the metro is a 10 min. walk, but it took us at least 20 mins. to weave through the jungle of apartment buildings. Lots of good, cheap restaurants around.

Posted by , from London on Aug 17, 2016

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Renovations + Closures

The following facilities will be closed from September 15 2019 to July 13 2020 (dates subject to change):

  • Swimming pool

The following facilities are closed seasonally each year. They will be closed from September 13 to July 13:

  • Swimming pool

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square meters). A seasonal outdoor pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Puerta de Bilbao. For a fee, parking is available. This 4-star Barakaldo hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 7 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Bilbao Airport (BIO) (17 km / 10.6 mi)
  • Train station: Barakaldo Lutxana Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Puerta de Bilbao offers 203 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 48-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. This Barakaldo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Hotel Puerta de Bilbao has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Surfing/boogie boarding nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization for verification for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Measures to reduce infection (Spain)
  • Property Registry Number - Nº HBI01189
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.00 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 14 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Exhibition Center
  • Novotel Bilbao
  • Hotel Puerta Bilbao Barakaldo
  • Novotel Bilbao Exhibition Center Barakaldo
  • Novotel Bilbao Exhibition Center Hotel
  • Novotel Bilbao Exhibition Center Hotel Barakaldo
  • Novotel Exhibition
  • Barakaldo Novotel
  • Novotel Barakaldo
  • Novotel Bilbao Exhibition Hotel Barakaldo
  • Hotel Puerta Bilbao
  • Puerta Bilbao Barakaldo
  • Puerta Bilbao
  • Hotel Puerta de Bilbao Hotel
  • Hotel Puerta de Bilbao Barakaldo
  • Hotel Puerta de Bilbao Hotel Barakaldo

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 10:30 AM to 8:00 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.