Skip to main content
Beginning of main content

Enter dates to see availability

4.3 out of 5

"Breakfast was good, breakfast attendant was very friendly and helpful. But the lady at checkin had our paperwork already complete but was unwilling to ... " More

By a verified traveler on Tue 21 Jan 2020

Hotel Description

Laurel guestrooms with comfy beds

In Laurel

At this Laurel hotel, you'll be within 12 miles (20 km) of ZooMontana and 16 miles (25 km) of Rimrock Mall. Moss Mansion and St. Patrick's Co-Cathedral are also within 20 miles (32 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 60 guestrooms also offer free WiFi and pillowtop beds. Flat-screen TVs come with cable channels, and other amenities include sofa beds and sitting areas.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room Feb 26 - Feb 27

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Yellowstone Crossing ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Yellowstone Crossing

Everyone (7) Couples (2) Family (9)
3 out of 5
Breakfast was good, breakfast attendant was very friendly and helpful. But the lady at checkin had our paperwork already complete but was unwilling to help with adding the stay to my new rewards account, she actually told me she couldn’t do it. The morning desk lady helped me out with it though

Posted by on Jan 21, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 23, 2020 by Frank

I'm sorry you had a difficult time with your Rewards account, but we are glad that it was also resolved as well. Computer issues certainly can be frustrating and we apologize again for the inconvenience. Thank you for sharing your thoughts on this issue. I appreciate it very much.

4 out of 5
Breakfast was wonderful. Hot tub was filthy. I felt with this being a Best Western, their facility would have been a little nicer. Not sure if the CEO of Best Western has ever been to this location, but I do not think they would come back. Super nice people working there, just not the cleanest in the pool area. Since I have been a life guard for many years and a manager of a public pool, cleanliness is Number one for attracting customers.

Posted by on Jan 4, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 4, 2020 by Frank Berry

We wish to apologize for your negative experience. We take cleanliness very seriously and it is never a good thing when we do not meet our guests' expectations. I have relayed the notes about the pool and hot tub to our maintenance person and hope to have the problem resolved soon. Thank you for bringing this to our attention.

4 out of 5

Posted by on Oct 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 15, 2019 by Lauren

The staff and I would like to say Thank you for staying with us and look forward to your return in the future. Take care.

5 out of 5
Room was awesome not sure why the price was different for ever night. That wasn’t pleasing.

Posted by on Aug 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2019 by Lauren

Thank you for staying with us. We appreciate your feedback! Rates can fluctuate day to day, just advise when you make your reservation to double-check your rates.

5 out of 5
Very convenient location, and the staff is very friendly and helpful

Posted by on Aug 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2019 by Lauren

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Totally friendly, helpful, property and rooms clean, breakfast excellent, and the cost was great.

Posted by on Aug 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2019 by Lauren

Thank you for staying with us. We appreciate your feedback!

5 out of 5
The desk staff was very accommodating - we had a special request that required her to extend trust. She did, and it worked out very well for everyone. Things I noticed: * The drapes closed fully, no gap. (This should be normal, but it's not.) * The soaps/etc. provided were quality, featuring Argan oil. Nice. * The A/C worked well - very quietly through the night, and smoothly keeping the room comfortable - not spikes and troughs, but steady. * Guest welcome bag including waters and a couple of goodies. * Refrigerator already available in the room - even without making a special request. * Lamps contained USB ports. Nice. And, thankfully, there was a lamp not right next to the beds, so that electronics could be parked and charged a safer distance away. * Breakfast looked to be a full-service (typical American) breakfast. I don't eat that way, but it's way more than a "continental" breakfast. I would definitely stay there again - in fact, I might be!

Posted by on Aug 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2019 by Lauren

Thank you for staying with us. We appreciate your feedback!

5 out of 5
What a wonderful experience... We arrived just after 9:30 PM. The gal at the front desk was wonderful. I did not get her name as we were tired. It was obviouse she was a good parent or grand-parent sas she treated the kids very well. Our room was ready for us, including the temp. It is so nice after a long day in the car to come to a cool clean room. The next morning the breakfast was wonderful. That is wherew we met Rene. She was so kind & welcoming. We will most definately plan to stay with you again, Best Western Yellowstone Crossing.

Posted by on Aug 20, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 2, 2019 by Lauren

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jul 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 2, 2019 by Lauren

Thank you for staying with us! We appreciate your feedback.

4 out of 5
The staff was great and very helpful. Only downside is that the hotel WiFi does not support apple phone or iPad.

Posted by on Jul 14, 2019

Was this review helpful to you?

About the Best Western Yellowstone Crossing

Location 205 SE 4th Street, Laurel, MT 59044

Property Features

Best Western Yellowstone Crossing offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Yellowstone Crossing. Free self parking is available. This Laurel hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Built in 2000
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Billings, MT (BIL-Logan Intl.) (28.8 km / 17.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Yellowstone Crossing offers 60 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6 AM to 9 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 15 per pet, per day, plus a deposit of USD 15.00 per day
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per day
  • Pet fee: USD 15 per pet, per day
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Yellowstone Crossing
  • Best Western Yellowstone Crossing Hotel
  • Best Western Yellowstone Crossing Hotel Laurel
  • Best Western Yellowstone Crossing Laurel
  • Best Western Hotel Laurel
  • Best Western Laurel
  • Laurel Best Western
  • Yellowstone Crossing Laurel
  • Best Western Yellowstone Crossing Hotel
  • Best Western Yellowstone Crossing Laurel
  • Best Western Yellowstone Crossing Hotel Laurel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://travel.travelocity.com/Billings-Hotels-Best-Western-Yellowstone-Crossing.h856332-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Billings-Hotels-Best-Western-Yellowstone-Crossing.h856332-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 https://travel.travelocity.com/Billings-Hotels-Best-Western-Yellowstone-Crossing.h856332-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.