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Hampton Inn & Suites Billings West I-90

2.5-star property
3550 Ember Ln, Billings, MT 1-855-201-7819
4.2 out of 5
Very good!
See all 22 travelocity Reviews

"It was quiet and not sketchy area " More

By a verified traveler on Wed 04 May 2022

Points Of Interest

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Hotel Description

Billings guestrooms with free WiFi

In Billings

You'll be within half a mile (1 km) of Advanced Care Hospital of Montana and 2 miles (3 km) of ZooMontana with a stay here. Rimrock Mall and Norm Schoenthal Island are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$204* Per night/room Jul 18 - Jul 19

One king bed non smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

One king studio sofabed ns

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Billings West I-90 ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Billings West I-90

Everyone (11) Couples (1) Family (3)
5 out of 5
It was quiet and not sketchy area

Posted by on May 4, 2022

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Comment from Hotel Management

May 5, 2022 by Jayne Bryant, General Manager

We are so glad that you enjoyed your stay and our neighbourhood. Please come visit us again.

5 out of 5
We travel a lot, and the Hampton staff was the nicest, most helpful and accommodating staff we’ve ever encountered! They went above and beyond in every possible way! Have already recommended this hotel to some friends.

Posted by on Nov 27, 2021

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Comment from Hotel Management

Dec 3, 2021 by Hampton Inn & Suites Billings

Thank you, Tami! You are one of the sweetest guests that have stayed with us! The staff truly enjoyed your company and can't wait for you to visit us again. Please let your friends know they are welcome to our home anytime. See you soon!

1 out of 5
Breakfast area and staff were wonderful. Rooms were clean. Desk clerk was rude and difficult to deal with, took 3x to check in before we actually were able to get in to room.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Sep 14, 2021 by Micky- Front Office Manager

Thank you for the feedback! I will pass on this lovely review to my breakfast team! We appreciate you letting us know where we are doing well and where we need a little improvement! Thanks and see you next time!

4 out of 5
Beautiful rooms excellent breakfast. It takes 15 minutes to get hot water for the sink or shower. They said they are working on this issue

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 11, 2021 by - Stefan

Glad you enjoyed your stay! Hope to see you again soon.

5 out of 5

Posted by on Aug 18, 2020

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5 out of 5
Breakfast was great. Even though packed worker kept self service full to keep diners flowing. Good job.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by Stephanie Brown, General Manager

Thank you for your feedback, and I'll be sure to pass your compliments on to our breakfast attendant! We're glad to hear you enjoyed your stay, and we hope you will come see us again soon.

4 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Oct 1, 2019 by Stephanie Brown, General Manager

Thank you for taking the time to fill out our survey - Your feedback is very important to us! I see our scores are not as perfect as we like them to be, and we are always looking for ways to improve the quality of each guest's visit. If there is anything we can do to improve your next stay at our property, please feel free to let me know personally. Again thank you for your time, and we look forward to seeing you again on your next visit!

5 out of 5

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jul 2, 2019 by Stephanie Brown, GM

Thanks for your review! We're glad you enjoyed your stay, and we hope you will come see us again soon.

5 out of 5
The heater is fairly loud but that is the same most everywhere.

Posted by on Dec 31, 2018

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3 out of 5

Posted by on Dec 9, 2018

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About the Hampton Inn & Suites Billings West I-90

Location 3550 Ember Ln, Billings, MT 59102

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hampton Inn & Suites Billings West I-90 offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. Event space at this hotel measures 2538 square feet (228 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Billings West I-90 also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Billings hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 4 levels
  • 2538 sq ft of conference space
  • 228 sq m of conference space
  • Built in 2008
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Billings West I-90 offers 101 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Billings hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Billings West
  • Hampton Inn Billings West I-90
  • Hampton Inn I-90 Hotel
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.