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Best Western Cypress Creek

2.5-star property
7921 Lamar Pool, Biloxi, MS 1-855-201-7819
4.3 out of 5
Excellent!
See all 22 travelocity Reviews

"In the process of remodeling. Had to change rooms because of odor (musty, stale air). New room was slightly better. Receptionist gave us a bottle of f ... " More

By a verified traveler on Wed 22 Feb 2023

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Biloxi hotel

In Biloxi

You'll find Mississippi Sandhill Crane National Wildlife Refuge and Gulf Hills Golf Club within 3 miles (5 km) of this hotel. Realizations - The Walter Anderson Shop and Walter Anderson Museum of Art are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A business center, laundry facilities, and free newspapers are also on offer.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$60* Per night/room Apr 30 - May 1

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 King Beds Maximum Occupancy 4 Max

Best Western Cypress Creek ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Cypress Creek

Everyone (8) Couples (6) Family (9)
4 out of 5

Posted by on Sep 17, 2023

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Comment from Hotel Management

Nov 2, 2023 by Hotel Manager.

Dear Geanovia,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 5-star review on your next stay. Sincerely, Hotel Manager

5 out of 5

Posted by on Sep 4, 2023

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Comment from Hotel Management

Nov 2, 2023 by Hotel Manager.

Dear Katelynn,We want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager.

5 out of 5

Posted by on Mar 13, 2023

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Comment from Hotel Management

Apr 4, 2023 by Hotel Manager

Dear DeWitt,Thanks for the stay and the great feedback for giving us a 5 out of 5 rating. It is encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

3 out of 5
In the process of remodeling. Had to change rooms because of odor (musty, stale air). New room was slightly better. Receptionist gave us a bottle of freshener (suspiciously quickly). Slow elevator. Hallway smelled like cigarette smoke.

Posted by on Feb 22, 2023

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Comment from Hotel Management

Feb 23, 2023 by Hotel Manager

Dear Guest,Thank you for the feedback. We apologize for the inconvenience caused by the musty odor in your room and the slow elevator. We will look into these issues and work on improving them for our guests. Hope you will visit again soon.Sincerely,Hotel Manager

5 out of 5
Staff was great

Posted by on Dec 31, 2022

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Comment from Hotel Management

Jan 22, 2023 by Best Western Staff

Thank you for the kind words! I agree. We have an amazing staff! Thank you for letting us serve you!

4 out of 5
I paid for a room with a jetted tub which only partially worked. I spend the extra $ for this feature for my back issues and was rather disappointed that it didn't work properly.

Posted by on Jan 23, 2022

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Comment from Hotel Management

Jan 24, 2022 by Clara Mora

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. I am very sorry for the inconveniences you experienced during your stay, and I will share your comments and rating with my team and corporate. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Clara Mora General Manager Best Western Cypress Creek

4 out of 5
Nice staff, clean lobby, good breakfast, It was a great place to stay except this was a sleep stop on our 1700 mile trip back home, there was a truck in the parking lot had it's refrigerated trailer engine running every 15 minutes, didn't get much sleep. There was trash on bathroom floor that was hidden by the door until you closed it.

Posted by on Dec 30, 2021

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Comment from Hotel Management

Dec 31, 2021 by Clara Mora

Dear Guest, Thank you for completing our survey regarding your recent stay at our property. I thank you for your rating and your comments I will share them with my team and corporate. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Clara Mora General Manager Best Western Cypress Creek

5 out of 5
We were just here for one night but the staff proved to be friendly and helpful. The room, no the entire property was clean and well maintained. It is in a convenient location vey accessible from both the interstate and town. Great property! I will stay there again

Posted by on Dec 4, 2021

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Comment from Hotel Management

Dec 5, 2021 by Clara Mora

Dear Guest, Thank you for completing our survey regarding your recent stay at our property. I thank you for your rating and your comments and I will share them with my team and corporate. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Clara Mora General Manager Best Western Cypress Creek

5 out of 5

Posted by on Dec 3, 2021

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5 out of 5
Side door was unable to be opened from the outside even with the room card. Looks like to card slider was broken. I guess you could exit from that door.

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 14, 2021 by Clara Mora

Dear Guest, Thank you for completing our survey regarding your recent stay at our property. I thank you for your rating and your comments and I will share them with my team. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Clara Mora General Manager Best Western Cypress Creek

About the Best Western Cypress Creek

Location 7921 Lamar Pool, Biloxi, MS 39532

Property Features

Best Western Cypress Creek offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. Best Western Cypress Creek also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Biloxi hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Cypress Creek offers 90 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Biloxi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 (for guests under 21 years old)
  • Spring Break deposit: USD 150.00 per stay (for guests under 25 years old)

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Cypress
  • Best Western Cypress Creek
  • Best Western Plus Cypress Creek
  • Best Western Plus Cypress Creek Biloxi
  • Best Western Plus Cypress Creek Hotel
  • Best Western Plus Cypress Creek Hotel Biloxi
  • Best Western Biloxi
  • Best Cypress Creek Biloxi
  • Best Western Plus Cypress Creek
  • Best Western Cypress Creek Hotel
  • Best Western Cypress Creek Biloxi
  • Best Western Cypress Creek Hotel Biloxi

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.