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"The main lobby lacks any kind of liveliness and their is barely any staff. " More

By a verified traveler on Thu 06 Apr 2023

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Hotel Description

Hotel near Gulfport SportsPlex in Gulfport

Close to airport

You'll find Gulfport SportsPlex and Gulf Islands Waterpark within 3 miles (5 km) of this hotel. Also, Gulfport Dragway is within 3 miles (5 km) and Gulfport Premium Outlets is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Oct 8 - Oct 9

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites Crystal Inn Sportsplex ratings based on 30 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn & Suites Crystal Inn Sportsplex

Everyone (16) Couples (2) Family (7)
2 out of 5
Our room is so dirty, there is clothes left over from a previous guest, smells like they spilled syrup all over the place, and there was visible crumbs all over the sofa. The furniture is damaged and attempted to be "repaired" with small hand towels and napkins stuck in different areas. The ceiling is falling apart and the air conditioning is barely functional. The check in staff was very polite, that is the only reason i have not complained.

Posted by , from EDINBURG on Aug 4, 2023

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Comment from Hotel Management

Aug 4, 2023 by Julia

Thank you for taking your time to tell us where we need improvement

4 out of 5
N/A

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 1, 2023 by front desk

Thanks for staying with us

2 out of 5
When we got in our room EVERYTHING was covered in a white powder. There was no remote for the tv and our smoke alarm was under the mattress. I will never book here again.

Posted by on Jun 27, 2023

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Comment from Hotel Management

Jun 28, 2023 by Julia

We had a housekeeper come and take care of the powder as soon as 1 come in

1 out of 5

Posted by on Jun 21, 2023

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Comment from Hotel Management

Jul 11, 2023 by Julia

thank you for staying with us

1 out of 5

Posted by on May 26, 2023

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Comment from Hotel Management

May 27, 2023 by Tiffanie

We apologize we did not meet your expectations. Thank you for taking the time out to give us your feedback, it's very important to us.

4 out of 5

Posted by on May 21, 2023

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Comment from Hotel Management

Jun 12, 2023 by Julia

Thank you for staying with us

1 out of 5
Room was terrible, filthy!! Put us in a handicap room which made bathroom floor wwt and SLICK! All the lamps have mold on them, the ceiling has dust bunnies and there is no service. I asked a housekeeper for an extra washcloth and was told she wasnt working ask desk. I bought some. Next day had to ask for towels. I always used Comfort suites when I worked and staybat the Gulfport location when it was just the Crystal Inn but Corporate office needs to check the mold ridden location out! I have never been so disappointed in a hotel and have care less. The desk had several complaints today and listens but never helped any of the issues. I have pictures of the disasterous room I really hope corparate responds and takes notice. Travel ball Nonna!

Posted by on Apr 23, 2023

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Comment from Hotel Management

Apr 23, 2023 by Julia

We are so sorry we didn't meet your expectations we are under renovations and do try to make each and every guest stay as good as they would like.

1 out of 5
Mold growing on lamp shades, building stunk like mildew, furniture in room breaking and falling apart. Beds looked someone was laying on it. Did not stay.

Posted by on Apr 22, 2023

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Comment from Hotel Management

Apr 22, 2023 by Julia

We are so sorry you weren't happy with your stay. We do strive to make all guest stay happy.

4 out of 5
The main lobby lacks any kind of liveliness and their is barely any staff.

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 6, 2023 by Julia

Thank you for taking the time to give us a review and thanks for your input we will keep this in mind

2 out of 5

Posted by on Feb 23, 2023

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Comment from Hotel Management

Mar 22, 2023 by Julia

Thank you for staying with us

About the Comfort Inn & Suites Crystal Inn Sportsplex

Location 9379 Canal Rd, Gulfport, MS 39503

Property Features

Comfort Inn & Suites Crystal Inn Sportsplex offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Inn & Suites Crystal Inn Sportsplex. Free self parking is available.

  • 1 building
  • 107 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Water dispenser

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Crystal Inn Sportsplex offers 107 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gulfport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Weight limit: 20 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (CDC); Safe Travels (WTTC - Global); SafeStay (AHLA - USA); Intertek Cristal (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magnolia Bay
  • Magnolia Bay Gulfport
  • Magnolia Bay Hotel
  • Magnolia Bay Hotel Gulfport
  • Magnolia Bay Hotel And Suites
  • Comfort Inn Crystal Inn Sportsplex Gulfport
  • Comfort Inn Crystal Inn Sportsplex
  • Comfort Crystal Sportsplex Gulfport
  • Comfort Crystal Sportsplex
  • Comfort Inn Suites Crystal Inn Sportsplex
  • Comfort Inn & Suites Crystal Inn Sportsplex Hotel
  • Comfort Inn & Suites Crystal Inn Sportsplex Gulfport
  • Comfort Inn & Suites Crystal Inn Sportsplex Hotel Gulfport

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.